AB Rent A Car Inc,

Ok here’s some facts about this place. I must admit that in the beginning it was a delight. Actually having someone to give me a break and help me get into a car. That joy quickly turned into sorrow. I was purchasing a car from this company. Went in about the second week of August pick out a car. The following day myself, my mother and sister noticed that there was something wrong with the car. Frank told me and I quote, «It’s a good car. Don’t pick on the car.» So I took that advice and drove it 2 hours home. As I’m driving, the car shook horribly and I immediately called back and told them about the shaking of the car and the sounds that it was making. Again he told me that the car was a good car and that I am just picking on the car. About 3 days of driving this car, I was on my way to work at 4 in the morning, it’s pouring down raining and as I begin to get on the highway the car shuts down! I almost got hit because of this. I called as soon as the place opened to once again tell them about this car and how I nearly lost my life because of it. Frank’s main concern was, then, is the car on the side of the road. After telling them what happened and where the car was located, they came 3 days later to pick the car up to «fix» it. After they had the car for 2 weeks, I finally get the car back. Frank told me that he replaced the tires and that they had to clean the mass airflow system which is the reason the car died. No biggie right? WRONG! After getting the car back and driving it back home, 2 hours, I drive the car for an additional 2 days with no problems l, when all of a sudden, the car does the EXACT same thing again. It loses power and the car shuts down. On the phone with them again, Misty tells me that it sounds like I put bad gas in the car. Are you kidding me? Then tries to soften the blows of her sarcasm with «Sweetie» and some lame excuse. So after the car sat at my apartment for 2 days they finally come pick it up. This is about mid ro late September. Misty says to give them a few days and call back to see what was going on. They put me in a «loaner» car that was worse than the car I was driving by the way. About a week goes by and I call and Misty tells me that they had to order parts for the car. No big deal. I knew exactly what was wrong with the car because I had took it to Chevy and asked them to put it on their machine to tell me the problem. The engine control module had gone out and the guy at Chevy told me it wasn’t worth fixing. I told Misty and Frank what was told to me and they said that it could be fix and that the cost was mainly labor. Ok, if you think you can fix it be my guest. October rolls in, still no car. I call and they say the wrong parts were ordered and they had to send them back. November rolls in, still no car. I call again and spoke with Frank and asked what the deal was with the car. He stated and I’ll quote again «Honey, the car has major problems and it cannot be fixed. What I’ll have you do is come in and pick something else and we’ll go from there.» Sounds simple right. NOPE! I told Frank that I would come down that weekend, which was November 7, 2015 and we can do it. He says OK. So I drive 2 hours through a storm to get back to the lot only to have to sit there for 3 hours for Misty to tell me that there was nothing she could do and that Frank had found another car, just like the one I had, to exchange. I told her I didn’t want the same car or the same make and model because of the problems that the first car gave me and that was NOT what Frank had told me on the phone 3 days earlier. She said «Sweetie, Frank will not be back until Monday evening and I’ll have him call you Tuesday and talk to you. I didn’t hear from Frank until Wednesday when he called yelling at me about insurance. I asked him what was going on with my car, he deflected and continued yelling about insurance. I told Frank I wasn’t going to go back and forth with him over the phone and that he could come pick up his «loaner» car. After he continued to talk about something that was a simple fix, he never mentioned how they were going to help me with my car situation and the abruptly hung up on me. This is bad business and bad business practices. I do not recommend anyone to this place. You will never get a straight forward answer but you will get a straight forward ripoff. Over $ 2100 gone for nothing. If anyone who is trying to rebuild credit, please take my advice and don’t go here. Just save and go to a reputable car lot and do it the right way. This may seem easy but in reality it’s more of a headache than a help.

Independently owned and operated, Where you can rent a new car, suv, 15, passenger van with out a credit card. your not just a number your a customer and take good care of you.