Whataburger

We love wataburger, that being said. i went though the drive through last night.. My chicken was RAW, burger and fries were cold and soggy, when i took the food back at 9pm, there were only 2 guests in restaurant but the manager was to busy to come out and acknowledge me. The girl at the counter told me she needed my receipt and she would remake the food I wasn’t offered a gift card there was no apology it was made to seem like it was my fault that they messed up my food. The manager did take the time to come out of the office walk over to the grill and glare at me as she tried to remake my burger. Hearing one of the girls at the drive thru window laugh at the fact that I had eaten half a chicken strip before I realized it was raw was the bottom line for me… in what world does a manager find this behavior acceptable??? I walked out with no food, still hungry, angry, upset and out $ 19. I will never ever return to this Whataburger!

Stopped in to have lunch with a friend ordered a #1 meal upgraded to onion rings only to find out ranch dipping sauce was an extra charge!!! WTH??? REALLY??? I did pay an additional $.35 for upgrade to onion rings… also barbeque dipping sauce is extra too… why not make all the condiments extra charge if that is the case??? This is ridiculous I think 2 dipping sauces should be free anything over that should be extra charge. RANT OVER!

First off everyone that works here is excessively rude. The girl never even looked at me when I was talking and kept making me repeat myself since she was so caught up in
Listening to her coworkers joke around. When I specifically ask for NO CHEESE and you put FOUR SLICES of cheese on it and CHARGE ME for four slices of cheese we have a problem. I love what a burger however this one is so sub par and incompetent they should close it before it damages their franchise name.

Fast, friendly service at the drive thru. Hot, fresh, delicious food. Try the chicken strips with the gravy… yum.

Worse Whataburger yet! I have been a customer and an employee here and this place I can tell you does not care about your food! They let the parties sit out for 20 mins and serve them up along with the fries being in the heater as well!

I love Whataburger and I have been to this location a million times, I was just here today and unfortunately I received the worst service tonight. I ordered my food at 9:18 and I was willing to be patient because they had been busy, and I went to tell them my food was not to me yet, and the workers excuse was that they were busy and nothing could be done. It was not until 10 that they came to ask if I ever got my food. However the rest of the people I was with already had their food, they were very kind with refunding my order though.

Worst service ever!!! Was in the drive thru waiting for over a half an hour the cashier doesn’t even apoligize for the inconvenience. . Then she gives me back almost four dollars in change and doesn’t apoligize for that either. . This also is not the first time it has happened to me here but it is the last time

Been going to Whataburger since ’70. I love their burgers & shakes/​malts!

My first time here for breakfast ordered a sausage biscuit with cheese hash browns and a orange juice .didn’t know it was a la cart though it was on the way to work so it was worth a try. I still love my sausage egg white delight from the big M

Great burger. Get it with the green chiles or better yet get the Monterey burger. Great flavor. :)

The 1^st time I ate here. My friends chicken strips tasted like sausage. The strips were replaced with chicken tasting chicken. The second time, they omitted the guacamole that I ordered. They gave me guacamole in a small paper cup. The third time I ordered large onion rings and got fries. Complained and got medium onion rings. My friend noticed that I got the wrong size. So I called the manager back. The manager thought it was a complicated order. Really, a complicated fast food order that you read off a screen. Got my large onion rings and the manager they us two free meals for the next time. The next visit was fine. Went back on 03/​25/​2014 and the order was fine. Then at about 6:30 PM that day I got a call from a manager. I told him the two times after the 1^st three were fine. He had the audacity to falsely accuse me of trying to make him look bad. I have never had issues at a Whataburger before. I will go back to other Whataburgers. But not that Whataburger. Next time I will spend more money. For better service at Giant Burger that is in the same mall.

As good as it gets for fast food and you can have it however you like. Breakfast is good also.

First visit January 2014, 3pm. The store was clean, lots of staff moving around in the kitchen.
I ordered the single patty burger with everything and a small drink. Total was $ 4.95.
The burger was room temperature, the patty was dry and thin. What I think happens is the burger was cooked but all the condiments are cold, but the patty is so thin that it drops in temperature rapidly when they wrap it in paper. When it arrives at the table the burger is slightly warmer than room temperature.
While I was eating someone in a uniform walked up to me to ask if my sandwich was okay. I had a mouthful of food at the time, which is an odd time to go interrupt someone. I wanted to ask if they could nuke my burger but by then I just wanted to leave.
The sign inside says they are open 24 hours a day. I doubt I’ll return, I was totally unimpressed.

So the food is good, a bit pricey if you ask me. There are no pleasantries here, just take your order and push it out to you. And really what is the deal with charging $ 0.38 for a thing of BBQ, I would think if you got onion rings or fries and you did not get ketchup you could pass over one free tub of BBQ, I mean is that really going to cut that much into your profits?

For a fast food joint I find whataburger to be more appealing than the rest. What really sucks though is no matter how much you spend on a meal, when they come by with your meal and the condiments don’t ask for ranch or bbq sauce because it’s extra. This petty nickel and diming is a real big turnoff and that definitely deters me from eating here.
This location is easy to access and has a drive-​through, which I think most of them do but I figure not everyone reading these reviews have been to whataburger so here you go…
Burgers are good and whataburger likes to emphasize on the fact that there are thousand and one possibilities for making a custom burger. Whatever your bag is, they can make it. The fries are pretty decent, sometimes they’re a bit more saltier than I like but they are good. The pies are yummy! And of course last but not least, my favorite is the honey barbecue chicken strip sandwich on Texas toast. Delish!!! I don’t stop at this establishment a lot, primarily because they don’t have a lot of locations but when I do that chicken strip sandwich is my jam!
Just a side note, is it just me or has anyone noticed that whataburger seems to hire people on the low end of the spectrum to work here. I get the whole minimum-​wage thing but sometimes I really question the mental stability of the person taking my order. Not trying to be mean or unheartful (I made that word up) but sometimes I feel like someone’s a sandwich short of a picnic if you know what I mean. Hats off to them though, because even though I feel their employees are somewhat questionable, mainly appearance– they have never messed up an order. I guess being the food connoisseur (aka food snob) that I am I probably have my standard set a bit too high when I walk into a fast food chain. Hopefully you enjoy and find my review useful as I work on my foot to mouth issue

Stepping into Whataburger is like stepping into a time warp… and I LOVE it!
Fast food is fast food, but if I had to pick a «better» establishment, this would be it. The staff was more than accommodating, friendly, and genuinely hospitable. The girl who took our order hadn’t been working there long so she needed to ask for some help, and the manager that came over to help her was patient and didn’t talk down to her. She apologized to us a lot for not being very fast as she figured out the register but it didn’t bother me at all. We laughed and I told her that I was super patient so it was no big deal. Later she stopped by the table to make sure everything came out correctly and we had a laugh (it had).
I saw a commercial the week before for the patty melt and it had been on my mind since. It was really good (for a fast food burger). The fries were fresh, the sweet tea was good, the kids ate ALL of their food… and weren’t even upset that there wasn’t a toy in the kids meal.
I’m so glad that we re-​found this place… I now have no desire to go to any of the other fast food burger places.

This morning after Church found us for breakfast at Whataburger. Having a strange family we had both breakfast and lunch items this morning. The Burgers are hard to beat always tasty and the way you want them like add green-​chilies «YUM». The french fries and the hash brown sticks were no good this morning. «1» old and cold, started to take them back but the youngest had already eaten 2 of the sticks and put french fries on his burger (on his burger), yes, he’s my kid. The best thing we had was the biscuits and sausage gravy, always the same and only about $ 2.29… I think… Sausage and Egg sandwiches are OK «3», but stick to the Burger «your way»

Oh Whataburger, how I recall thy tasty breakfast taquitos from my days as an undergrad at the University of Texas at Austin (and that one time that bloody crackhead came in…).
Well, I recalled seeing the giant orange «W» and was craving something late night and who was there to supply the goods, but Whataburger.