Vista Medical Group

It’s hard to get a person on the phone unless you are trying to schedule an appointment. I haven’t been a patient very long, but they still suck.
They do not process prescriptions without a hassle. Both times Costco has contacted them to get a new prescription when my last refill was about empty. Both times they claimed that they did not receive the prescription information from Costco.
I’m going to look around for another internist. Vista Medical Group’s customer service is not acceptable.

Some of the doctors here are pretty good., the office staff, however, is TERRIBLE. They don’t return phone calls or process referrals. They also do not call and let you know if you need an appointment for a prescription refill or a new referral to a specialist you have seen before on an ongoing basis. On top of it all half the staff is rude.

Dr Ahmad is the best. My whole family saw her at her old office in north Phoenix and I decided to make the 45 minute drive to see her now in Mesa. I have nothing but good things to say about her!
Their phone system could use some work but no biggie.

Once again I am stating this is the worse place for care. The doctors never stay long, the staff is poorly trained. The owner Shannon Gray cannot hear any criticism and if you do, she asks you to leave! I used Tempe and loved it, however I never saw a physician, only a PA, that’s illegal. I am currently trying to find out who reviews them as the state says they are listed as a private corporation. I have contact the Ombudsman and will bring my issues in front of the State of Arizonia Medical Review. They have told me it is the doctor’s responsibility, however, the owner is a doctor and therefore should be liable. This place is a mess, no returned phone calls, rude staff, ruder owner, just a mess. I am from back east and an office like this would not survive, it would have been shut down years ago!

I saw Dr. Usma Uhmad twice and she didn’t seem to care about my medical issues. She was looking at her computer the whole time and she barely took a look at me. I would not recommend Dr. Uhmad because she is too «cold» to be a doctor.