Village Inn

Treat paying customer like garbage! GO elsewhere!

Other than the kitchen screwing up a 2 ingredient, marginally-​portioned omelette, the food was greasy and mediocre at best. Considering this, the menu is well overpriced. I will not be returning to this or another Village Inn. I recommend against patronizing this chain.

I actually really like this place. They recently changed their menu up :(but still good. I came in recently late night to order some food with some friends. They were having some technical difficulties with my order so they asked if I would get something else and they covered the difference :) and then gave us all three of us a free piece of pie of our choice. How excellent. And the food is always tasty.

Good is usually good but haven’t been seated yet to try it. They have a room full of people standing to be seated, there are 12 tables open but they are NOT seating people stating they are waiting for the kitchen to catch up! That’s just dumb it’s better to at least seat people than to have them standing to wait!!! Poor management !!

Service = terrible (our server walked up and said «what do you want»)
food = mediocre (I ordered Belgian waffle meal with strawberries on top and they forgot the strawberries)
Overall the food was OK and value was moderate. For some reason I didn’t get ice in my drink which was annoying but not a big deal.
What was a big deal was the HAIR in my fiancés food. When we complained it didn’t even seem to phase the waitress. No one apologized and the manager didn’t even hear about the incident. They didn’t even offer more food but took the cost off the bill for her meal. I’ve had this happen before and the manager came over, sincerely apologized and asked what they can do to make it better. I’m really disappointed here. Plenty of breakfast spots out there… Wouldn’t make this my #1 spot again.

I’ve had breakfast here several times with my wife. The service has always been excellent. Never any problems with the food. Nice and quiet; no screaming kids. Village Inn has potato pancakes, which is one of my comfort foods. We usually take home a couple of slices of pie.
It’s Village Inn, and on many days that’s good enough for me.

Seems like service here is a bit slow, but it’s somewhat busy so I suppose it can be expected. Food was just ok… Nothing to brag about, tap water being served is not cool, and least get it filtered… BUT THE PIES!!! Mm mm, now those ill be back for… Over all, it’s been a ok experience, wouldn’t be my first choice for breakfast in the future…

Service. Awful and slow.
Food. Mediocre.
Pies. Good. Get them to go.

It was very nice to have a Friday night fish fry at Village Inn. It did take a few minutes for the refill to come the first time. But, we learned that a cook had walked out that moment. They recovered very nicely.
Honestly, I think Village Inn has the best french fries I’ve ever tasted! They have the skin on and are seasoned perfectly.

Come here often with family. It’s close to home, never too much of a wait except Sundays and consistent in their food and service. It’s a chain of course so there are certain expectations that come with that.

This review is based on my visit on July 23^rd, 2015.
I actually went here, primarily at least, to use a coupon for a free slice of pie with adult entrée purchase. When we walked in, it was quiet and there were plenty of tables available, with one group paying for their meal at the counter. I stood there for at least three minutes waiting for a hostess to seat me, which is ridiculous considering there were multiple staff members roaming around doing, well, nothing.
After sitting down, our waitress came over and took my drink order, which was promptly filled. She returned and I placed my order, the Ultimate Breakfast, featuring pork sausage, bacon, ham, and a small stack of pancakes. To my delight, she asked how I wanted my eggs cooked, though eggs weren’t even listed in the description for the Ultimate Breakfast. I waited for my food for a bit, and it was very tasty, though the ham steak was very tough. Nothing beats a bit of strawberry syrup on those pancakes! Afterwards, I ordered a slice of the Chocolate Caramel Delight pie, which was absolutely to die for — a great way to end a rather blah meal.
Overall, this Village Inn met my expectations. The waitstaff was not the best, but certainly acceptable. For a national chain, the food is pretty good. I would definitely come back if I had a coupon or if I was looking for a budget breakfast in the area.

The water tastes like it would be toilet water. Once we were seated, we NEVER saw our waitress Rachel again. Our glasses remained empty. While we waited for our food, a man brought his little dog in under his arm and no one said anything (gross)!! We waited almost 30 minutes for our food. When our food finally came, it was warm. My youngest daughter ordered a sausage patty with her meal and received a smashed hamburger.
All in all, we will NOT be back to this location!!!
UPDATED: 7÷25÷15
After writing my initial review, I was contacted right away by Matt with customer relations. He was very concerned about our review and had the manager Linda at that location contact me right away. She told me to come in and receive a couple meals, drinks and pies on the house for our horrible experience before. She apologized several times and told me our business was very important and she wanted to make it right. After talking to her that day my sister, children and I went back to the location and we were very well taken care of. We had a different waitress this time who was simply amazing. The food was made perfectly hot and our glasses were never empty. After this experience and how well Village Inn took care of us after our initial experience, I can say, we will definitely be back. Thank you so much village Inn for going above and beyond and making it right. I really appreciate the fantastic customer service and prompt replies. So, I am changing your star from a one to a five.

Dreadful experience.
Waitstaff (Kat) did not know what she was doing. Midway through the meal she disappeared. Service was sloooow even though we said we had a timeline to be outta there by 7.
Cook gave me a raw steak when I ordered medium. Management (Brittany) comped my dinner but the damage was done.
The soup was excellent though. Not going back anytime soon for sure.

This restaurant showed an inappropriate, grisly, graphic HLN TV program during our entire meal. The program showed close-​ups of autopsies and murder victims with blood spattered body parts. Not very appetizing. We moved to another table farther from the TV, but the show was still in our sight-​line from that table also. The manager was «too busy» to change the channel. The situation was doubly bad because we we there with our grandchildren.

Just what you’d expect, and maybe a little more. Decent food — even for people with food allergies. Very good service — fast and friendly. No matter when we go, it’s always very busy, but we always walk right in too.
There’s a reason this chain diner is always packed…

WoW factor!!! I never go out for just coffee because lets face it we get the eye roll from the wait staff because you are taking up a table. Not the case here. We showed up to have coffee only when Tim our server welcomed us. He was on it!!! He made sure we had ample… everything. At one point I noticed we were out of regular sugar and I figured oh well. Tim popped up and asked if I needed more sugar. I have not been to a village Inn in over… well It’s been AAAA LOOOONNNG time. I look at it this way, anyone that would be so attentive to a couple drinking coffee has earned a chance for me to try the food. I will let you know when this happens!!! Until then thanks Tim, it was great. ohhh The coffee was great as well :)
This is my Rayalistic view.

Extremely slow service. Coffee bitter. Not sure how they stay in business. Still waiting as I write this. May just stay for lunch and order now.

Nice breakfast, lunch place. Haven’t tried dinner here. Great place for lunches, nice to purchases pies to go. Large selection for breakfast. Crowed on Wednesdays due to «free slice of pie day» with any order. Delicious pies!

I like the menu options at here for breakfast. We go about once a week. The service is good and the people are friendly. The manager says hello to people and seems to really care if you are happy. I have never had the pie because the meals are so filling, but they look yummy.

Just back from a late lunch at Village Inn on McKellips. Food was good, and service was great. Server named Donald did an outstanding job.