I had a party of 75+ people and the food truck that I hired cancelled less than two days to my event for mechanical issues! I was desperate to find another truck. Superfarm truck was available and I really had no choice but to use them. I had expressed my concerns about the bad reviews and the booking coordinator assured me that they truck was under new ownership and the service and food would be outstanding. I did question if they were so outstanding why would they be available but as stated, I really had no choice. The day of my event I got a call that they were broke down on the freeway. I was told not to worry they would make it. I did hear they moved mountains getting to my event borrowing another truck. I do appreciate the efforts of still trying to make it. They did arrive only over two hours late. Nobody from the truck bothered to find me and ask what I may need as a host to a very late truck. They also left without saying a word. I went to look for them to get more food and they were gone! It blew my mind that they would leave without closing out. Other than the fact that they did not communicate anything with me, the food was good. I was bothered that they had nothing to say to me either way but eventually they did show up and the food was good. Coordinator was very apologetic. It’s possible I would use them again because they did right by showing up even with mechanical issues and food was good. But seriously, not letting the host know they were leaving? No apology for showing up over two hours late? Maybe I am asking too much, they are a food truck, not a customer service manager.
Allison M.
Classificação do local: 1 Tempe, AZ
We showed up and asked how long it would take to serve us our food and were told 10 minutes. 40 minutes later we reminded the lady at the register that people that were in line behind us that ordered the same dish we did(they only had 3 choices) were getting there food and we had ordered before them. She said that she was sorry and that we were next. Three more people got their dishes(same one we ordered) and we went back and let the lady know we hadn’t gotten our food. She again said we were up next. When two more people got their dish we knew they had lost our ticket. We asked for a refund and left. Terrible customer service
Karla R.
Classificação do local: 2 Gilbert, AZ
Tried this food truck for the first time yesterday at Gilbert Downtown. Honestly we went there because it was the truck with the shorter line. I wonder why… First and last time we eat from here. Our food took 20 mins to be cooked. I saw 2 persons inside the truck cooking. I have no idea if they were new but they looked scared and overwhelmed. Anyway, when our food came there were no napkins, no ketchup, no dressings, sal, pepper, spices, etc. NOTHING besides a bottle of Sriracha sauce, spoons and forks. I had the fried Calamari and fennel. That’s exactly what you get: a bunch of fried calamari with a pinch of fennel leaves on top. Flavor was ok, portion size was small-medium. They felt dry without anything to put them on. Disappointed. Husband had the quesadillas. Oh well. 3 small(SMALL), corn quesadillas(they were good tortillas though). Slim and greasy. Not filling at all, no fresh veggies, a joke. Husband said they tasted just ok. I saw a kid getting his quesadillas with a WTF face hahaha they are small! And finally, a hot dog with fries for our daughter. This was just a bun and a hotdog, both of them very decent tasting but that was it. No ketchup, mustard, mayo, onions, NOTHING. Bun and hot dog. Fries were super greasy. Overall not bad tasting but a very very bad experience compared to the other food trucks there. I don’t think we will be eating from them again, ever.
Daniel T.
Classificação do local: 1 Long Beach, CA
Well, here’s the deal. It’s hard to say which is the most driving factor in this review, the lackluster service, overly spicy, yet underflavored food, ridiculously tiny portions, disproportionately high pricing, or the monumentally long wait for the plate when we were the only ones in line. At least, when the tacos came out, the food was cold enough to mask the mediocrity.
Nikki H.
Classificação do local: 1 Mesa, AZ
Unfortunate experience: ordered a burger with fries, took 15 minutes for burger but i never got my fries. 3 people were in line and i was 2nd in line. Cook made attemtpt to make me take the burger without the fries even though I paid for the whole meal. No refund offered and no apology. Kid who took my money literally looked the other way when i grabbed my burger without fries. Annoying because I watched him just stand there while the one cook struggled with orders. Taste was mediocre, burger was tough and flavorless. $ 7 down the drain.
Amanda A.
Classificação do local: 5 Gilbert, AZ
Awesome burgers! The burger I had was so juicy and flavorful it was amazing. I loved that they are from a local farm. Their ice cream is also a must. If you see them its worth the stop, or worth the trip to downtown gilbert for the food truck nights they have there.
Ann H.
Classificação do local: 4 Phoenix, AZ
We have tried the food from SuperFarm at several events… the Ahwatukee Farmer’s Market and the Gilbert Food Court. Last night we were in Gilbert and tried their Green Chili burger. Wow… my favorite taste of the night! The burger itself has such a savory succulent juiciness… and the green chili added a nice amount of heat. Also have had their breakfast burrito which was yummy. I like the service they provide also… letting you know about the ingredients they use, their farm you can visit, and bringing out the dish to you if you have to wait.
Paul G.
Classificação do local: 2 Chandler, AZ
Overrated. Got the breakfast Sammie, with the«gourmet» bun, turned out to be a regular burger bun. Egg wasn’t seasoned, there was nothing unique about the food. Plus 7.00 for the Sammie — horrible.
McKenna M.
Classificação do local: 5 Scottsdale, AZ
I have only ever tried their ice cream. It was so rich so I couldn’t eat more than one scoop. I asked what they suggest I order and the guy said«Banana Cream Pie ice cream is really good. It has chunks of chicken. What, no, not chicken, pie.» I laughed forever and ordered the Banana Cream Pie flavor. It was delicious.
Marie O.
Classificação do local: 2 Gilbert, AZ
Most of their food I’ve tried has always been VERY good, except the fries(I would imagine that would apply to anything else that they deep fry, but I cannot attest to that). The grease in the truck is so dirty that the fries come out so dark they look like sweet potato fries. The dirty grease is absorbing into the fries and making them soft and rubbery instead of juicy and crisp. This alone would’ve only gotten them 3 stars instead of 2, if only they hadn’t lied and said their fries were so dark because of the type of potatoes they use. Just clean the grease already… Yuck!
Logie Z.
Classificação do local: 4 Tempe, AZ
Super Truck! We had lunch here after the farm tour. I had the cranberry chicken salad with big chunks of chicken and just enough cranberry for sweetness. My cutie pie decided on the hot dog and fries. There really wasn’t anything else on the menu he wanted. He ate most of his food, so it’s a thumbs up! I will have to try the egg sammie and burger that the other moms in our group raved about. I love their farm-to-table motto. I just don’t want to know which chicken ended up on my plate.