Rude and unprofessional… That pretty much sums it up! Called their Vice President, Rex Duffin, to have a professional, business-to-business conversation with him and he hung up on me in the middle of my sentence… I called back because I didn’t believe anyone could be so rude(thought we had been cut off) but he informed me that he did, in fact hang up on me… and then he hung up on me again! Really, this guy represents the company as a Vice President. Rex, you really need to find another line of work!
Randy W.
Classificação do local: 5 Mesa, AZ
Great refinancing experience. Parker Turk and his staff are amazing! Super honest and professional. I highly recommend there guys.
David L.
Classificação do local: 5 Simi Valley, CA
I have seen these people go above and beyond their duty to do the legal and ethical«right thing to do». They are as professional an organization as I have ever worked with and would highly recommend them to anyone.
G T.
Classificação do local: 1 Mesa, AZ
We had a really bad experience in 1993 and even filed a complaint with the Arizona Banking Commission. While legally, they did nothing wrong, it cost us money and in our view was very unethical and immoral. Terry Turk and Todd Rogers both refused to make it right. It really boiled down to their rejecting our suggestion to make the loan go through. Then when they couldn’t get it done,(as Todd Rogers said«we have nothing to lose now so why not») they took our suggestion and the extra charges were born by us not them. Using our suggestion, the loan did go through. WEDIDTHEIRJOBFORTHEM!!! It cost us extra money that wouldn’t have been the case if they had just taken our suggestion in the first place. Really unfair! They didn’t step up and admit they were wrong and offer to pay the extra charges. We gave the next 30 loans to another lender Ferrell Beazer of at the time Express One Mortgage. We were real estate investors at the time that knew what was required. The supposed professionals did not and it cost us money. Suggestion: Try someone else and save some money. We thought by now for sure they would be out of business. It’s surprising they are still in business?