PlumbSmart

I’m not even sure where to begin explaining how awesome this company is! I had a plumbing emergency, made a single phone call comma and a plumber was in contact with me to guide me through buying the right components myself in less than 20 mins. In less than two hours, start to finish, my plumbing issue was fixed everything was cleaned up, and I was invoiced right away. I cannot cannot express how pleased I am with the way mr. Mackay handled himself and my issue. Wayne, you run one hell of a company thank you!!!

Great experience from start to finish. PlumbSmart was fast, friendly and got the job done right.
We were about to install a new washing machine/​dryer and discovered the valves were corroded and needed to be replaced.
I found PlumbSmart after a quick Craigslist search and gave them a call. Within an hour, their repairman, Charlie came out and did an excellent job explaining what he was doing and efficiently solved the problem. He was very friendly and knowledgeable.
Obviously no one wishes for plumbing issues, but I’d use them again if necessary!

My husband called and got pricing on installing a new toilet and sink. He scheduled an appointment for Friday between 3 – 5 p.m. Friday came and went, no phone call, no plumber, no answer when I called the number multiple times. I kept getting an automated message and did finally leave a voicemail. The owner even talked about his A+ BBB rating to my husband when he made the appointment. Not sure what happened, but not a good first impression. I’ll be trying someone else.

Experienced super fast service. Discovered a leak around the toilet. I called PlumbSmart right away (thanks to all the good Unilocal reviews), and within 20 minutes, a plumber was at my door. He diagnosed the problem right away and completed the job very quickly. He was very professional. Cleaned everything up. Price was OK, but plumbers are always expensive (ie, not free). I will more than likely be using their service in the future.

This company is amazing from Robert who took my call to Sean who came out and did a wonderful job. They were both kind and very responsive. Sean was great. Came out and gave me detailed information and got the job done quickly. I would highly recommend this company to anybody who has a plumbing problem. Great job!!!

My unfavorable review got the owners attention and all of a sudden they want to do the right thing and refund my money. Two weeks & two phone calls later I’m still waiting for a check. Guess you can add «don’t keep their promises» to the review. Four weeks, by the way, since the 2^nd company I hired to finish the job this plumber started & no more problems. So obvious it wasn’t done properly by Plumbsmart to begin with, triple the cost or not.

I had a major plumbing emergency and called them, they came fairly fast to help me. At first I had some major problems with miscommunication and price. I was very pleased with the way everything was handled and feel this speaks volumes about their customer service when they listened to my issues and remedied the situation quickly. Because of this I would definitely call them again. Thanks

PlumSmart is a superb company that responds to customer needs immediately. I had an emergency repair done on New Year’s Eve and they were quick to respond to my need. The repair was quick and the plumber was outstanding. He was very professional and I will always call for Jeff the plumber at PlumbSmart whenever I have a job at my home that needs attention.

I called PlumbSmart Plumbing a couple of days after Christmas when my laundry room was backing up onto the floor. They had a technician (Glenn) come out within one hour of my phone call and he did an outstanding job getting the problem resolved. The price was less than half of some of the traditional plumbing companies. I would highly recommend them!

I called Plumb Smart this morning for a water heater replacement. They sent someone to my house for an estimate in less then an hour. Charlie who showed up was extremely helpful! He answered all my questions patiently, and the charges are far less than the other company my home warranty recommended. I accepted Plumb Smart’s quote and Charlie came back in 30 minutes and installed a brand new water heater! I am very impressed with the service I received, and I highly recommend Plumb Smart!

Needed immediate services. Someone came within 2 hours. Fixed the problem and at an impressive low cost. Long story short, fast, friendly, affordable. I will be using them for future needs.

I am so impressed with the service I received today from PlumbSmart and my new plumber, Tom. I had been gone for almost a week and knew I had a leak problem before I left but had to leave to go out of town, so had to turned off the water to the house. When I turned the water back on, the leak started again, of course. I thought for sure I would have to spend the night in a hotel since I did not get back into town until almost 3pm and thought I would have to leave the water turned off. When I called the extremely polite dispatcher, he told me they would have someone to my home in two hours or less. Tom the plumber arrived about an hour later. He was quick, efficient, polite, personable, professional, tidy, and extremely reasonable as far as cost. I will definitely call PlumbSmart again when I need plumbing services in the future.

I just had them install a dog bathing tub in my grooming shop and Byron was AWESOME. Not only that, they cost ¹⁄₃ what other plumbers were asking, yet the work was perfect! Highly recommend

I have utilized PlumbSmart 3 times and have had a great experience. The dispatch keeps tremendous records of previous work and I have consistently had the same technician, Glenn. Glenn does a great job of explaining what the problem is and fixing it quickly. Every time he has worked on a project I have been pleased. He has always cleaned up the mess, which is very important. It is hard to find a good plumber and I finally have found one!

3 years ago, bought a house in Tempe that needed complete new water lines, sewer lines (under house) and hot water heater, etc. Another words, BIG job. Plumbsmart did all of the work as promised and at a reasonable rate. Home is currently being sold and some items came up needing repair under warranty. Don came out and did the job quickly and without any squawk in a courteous and professional manner. Robert in the office helped with additional property inspector items — above and beyond the call of duty. I can’t say enough good things about this company. Outstanding company with outstanding customer service. Highly recommend!

Plumbsmart gave me quick and competent air-​conditioning repair service.
Jason worked late to fix my air conditioner in the same day.
I appreciate the dedication.

These guys have stellar customer service! I called late in the day and got Rob on the phone. After thoroughly discussing my issue he said he would get in touch with a tech and back to me with a service time within 5mins. He didn’t lie! He had a tech out to my house within 30−45mins! Once he arrived he went right to work. We have a crazy plumbing situation (nothing is code or correct) but he managed to clear our backup and offer some advice as to our next steps. I really appreciated the thoroughness. Would definitely call these guys back in the future!

Excellent! My husband busted the washing machine pipe trying to remove the hose and we had to turn all the water off to the house since it was leaking into the wall. This was at 6pm. We called a few other ²⁴⁄₇ plumbers and they couldn’t get over here until 1 pm the next day! Then we called plum smart and they were at our door in 40 minutes. Allen was great. Very professional, nice and straight forward. He cut the dry wall, removed and replaced both the hot and cold water pipes and reinstalled the drywall. All within an hour! And it was only a total of $ 223! When we admitted we thought we had just done thousands of dollars in damage, he joked that he could add $ 900 to the bill to make us feel better! We will definitely be calling these guys in the future, hopefully not in another emergency situation!

Very pleased with the honesty and price’s of this company. Will now be using Plumb Smart for any other plumbing issues that may arise in the future.
Tech was on time and professional. I also was able to schedule same day service when our water heater went out. Thank you for getting my family warm again. I appreciate everything you guys have done for us!
—Amanda M.

PlumbSmart provided superior service from beginning to end. They were able to repair a badly damaged sewer pipe with only one day’s notice. I was particularly pleased with their attention to care when cleaning up the landscape after the job was completed. Their competitive pricing and excellent service make them my first stop for all future plumbing needs. Thank you to Wayne and the whole team!
–Scott B