Orangetheory Fitness

I’m actually quite surprised at all of the five stars for this location. I went to this location for several months and besides the high cost per class, I always seemed to have trouble getting in a class. I would call whenever my schedule would allow me to fit a class in, and they were almost always full. It seems immoral and unethical to me to sell more memberships to something that they don’t have the capacity to handle. I understand that there may be a rare situation where something strange might happen and a class would fill up, but this was a regular problem with this club. This is also a very small location in my estimation and I was nervous at times of weights or other things being dropped on me during the weight lifting part of the class because everyone was so close to everyone else. I figured it out once, and I was paying over $ 30 per class when I could get into a class. It just seemed too much. At times the instructors seemed sort of rude and high-​minded, but perhaps with such large classes that’s normal. I just didn’t have a positive experience and all of the challenges made me not want to work out as it was just too much trouble, and I’m one who just doesn’t need any other excuses in this area…

Been going here for 3 weeks and I love it! My friend and I joined and its a fun upbeat way to workout as a group. C Train is awesome! Always has such a great attitude and pushes you. I leave feeling great and have energy.

So my sister-​in-​law finally convinced me to try OTF about 3 months ago and I am so glad I went! I don’t have a ton of experience with exercising more than a Zumba or aerobics class here or there. I was worried it was going to be really intimidating and uncomfortable like a lot of gyms can be for me. But it is not that way at all. There are all fitness types and levels in every class. You decide your level of intensity. I can already see an increase in my endurance and strength. I started out only being able to walk for the treadmill portion of the class but now I totally jog the entire time. That is huge for me! The trainers are awesome and totally will help with your form without making you feel like the spotlight is on you for doing something incorrectly. I’ve taken classes with Elza, Roman and C-​Train. All were great! C-​Train probably has the most energy out of all of them — but I know his schedule is changing so I probably won’t see him much since I have to go so early on specific days. I know a lot of people are turned away at the cost but when you think about the fact that you are basically getting small group training sessions with an awesome personal trainer I think it’s totally worth it. At least try a free session and test it out for yourself.

I have been going to orange theory for 5 months now and I love it! Every workout is challenging and I’m never bored because it’s something different every day. The trainers really care about you getting the most out of your workout and are very encouraging. I was nervous to start but I’m so happy I did, I am in better shape than I have been for a while and I am terrible at running but now I can actually run!

I have had the most amazing experience at Orange Theory! I started on Tuesday with my first free class. From the very first phone call I knew I was in the right place to change my life. Every person I have had contact with has been amazing! I was welcomed, embraced and taken care of from the start. My adorable coordinator (black hair cute bangs) is amazing. I am horrible with names. Kim was the trainer my first and second class. She is wonderful, helpful and motivating. She guided and encouraged me through those first 2 classes. Dera called me with great news after my first day. She asked how I was feeling and told me that the first month is ½ off if I sign up for 6 months. I was already in but this is just a cherry on top. My third class was with Roman. It was just as amazing. He helped me with the proper form in the weight room. He didn’t give up on me even though I am super uncoordinated. I feel high on life after each class. I love that you wear a heart monitor to guide your intensity. Try the free classes, it will change your life! Thank you Orange Theory, I am definitely in love with the process and all the amazing people!

I dtry OTH in November 2014. The only gym that was by my office or home was the Dana Park location. It was 45 min from home and 15 min from office. First I tried the one free class. After that class I decided to do a few more. I spoke with the receptionist and told her my dilemma about being so far away and not sure if it would work with my schedule (kids). She told me the best fit would be to buy 6 or 8 sessions. I decided to buy the 8 sessions. She never told me that this is an automatic monthly fee. When you sign it just states that I authorize them to take out $ 99 for 8 sessions. Same verbiage as signing at grocery store. At the end of November I had only done 6 sessions due to work and kids and would lose the other 2 sessions since we would be out of town for Thanksgiving. I told the receptionist that the location would not work and I would not be back. She never told I needed to fill out a cancellation form. There are no OTH gyms within a 45 mile radius of my home. In July 2015 I got a call that my card declined. I asked why she would be using my card. She said for my monthly membership. I explained everything to her and asked to be refunded. She said she would speak to her manager. Not surprise I get an email (no phone call) that they will not refund but give me 20 sessions for the whole year. I guess she didn’t understand the part the gym is to far away. I asked for the owner’s contact information and to this day still have not received it. In December 2014 I joined Crossfit Queen Creek where they care about their client’s fitness goals, customer service, respect of their clients, and it is not all about collecting the dollar. PLEASE BE AWARE!!!
7÷20÷15− update to review. After speaking to the owner we came to resolution that satisfied each parties. The owner and the receptionist were courteous throughout the whole process. I did hear that someday they will have an OTH closer to my home. I will definitely give it another try when the studio opens for business.

PLEASE PLEASE PLEASE PLEASE Travis, open a studio in Flagstaff! PLEASE!!! This is the best work out and group of individuals I’ve ever encountered. You all make my workout life so much fun, and effective! I will continue to attend classes here locally but will be moving to Flagstaff next year. Please I beg of you, please open one up there!!!

I joined with some hesitation as I have lower back issues. I was going to strengthen the lower back and tone. Kim was aware of this matter. I attended only two classes and was unable to go back. No one called and they also went ahead and charged my account today another $ 99.
Bad business OT, I am sorry but I am very disappointed. This is «WHY» people don’t like to sign up for memberships no matter how good they sound! I just don’t have $ 99 to give away when I am not able to attend classes.

Joining Orange theory fitness has been hands down one of the best decisions I’ve made. I have been attending classes 5 – 6 days a week since joining in January 2014 and the results I have seen are incredible, all the trainers here genuinely seem to care for the members and have helped me out tremendously with my nutrition. Every day in class is different and between the amazing members and awesome trainers I seem to always have a great workout! The girls at the front dest have been nothing but helpful to me! I look forward to every morning waking up and starting my day off with orange theory fitness, I highly recommend this workout/​establishment to anyone.

I love OTF Dana Park! Roman is the best trainer! He motivates me and pushes me to do more than I think I can. The music is always great and they have a great schedule!

Former CrossFitter. I knew I wanted to join a group fitness gym after leaving CrossFit. I loved CrossFit, but I knew needed more available class times with my erratic schedule. I had heard great things about OTF from friends of mine, and I decided to give it a go.
I did my first session with C-​Train a month ago, and I was hooked immediately! I originally signed up for 8 sessions/​month, but after 1 week, I knew I needed to go unlimited! You wear a heart rate monitor, and your progress is measured that way. I loved knowing when I was slacking off, so I could pick it up. Since I’ve joined, my fitness has greatly improved, especially my speed and endurance. I recommend this to everyone!

I love it!!! I’ve never been someone who enjoys working out but I’m addicted! The classes and trainers are great and it’s perfect for all fitness levels. I’ve gone down 2 pant sizes in 1 month and everyone is asking me what I’m doing so I’m talking about Orangetheory non-​stop! Already got one of my coworkers to join the new location in central Phoenix and she’s addicted! Try it… you’ll love it!

OTF Dana Park is so much more than a gym or workout. The trainers are amazing and take the time to work with you as an individual and modify your exercise as needed. And they are all different in a good way and bring their personality and style to the class. C Train, Roman, Jason and Champ all rock and I’ve learned much about nutrition from them. Kim, the manager and a new trainer, is such a huge help and is always positive. I’ve been to a few gyms and can tell you that OTF is more than a workout, it’s a support system … It’s a family!

Took a trip to orange theory today and took the session with c-​train who I might add was awesome I loved the whole experience I would def recommend going there. Buuuuuuttttt when I was ready to actually get my membership it was an all around terrible experience. I was told one thing thing then that changed to something else. Didn’t care for the manager at all she wasn’t very good at meeting and greeting she was just plain out rude and way too salesy seeing as I am a pt manager at a gym currently her whole approach rubbed me the wrong way it basically went from me wanting 2 times a week to after speaking to her to not even wanting it at all. I would’ve definitely joined had it not been for her walking over.

This is a trainer guided workout. $ 149/​month gets you unlimited classes, 7 days a week. I paid $ 149/​month at LA fitness for 25 minutes per week with a personal trainer. That didn’t include the $ 25 per month for the membership to the club as well. Plus I was under a contract for 1 year with the trainer. IMHO — one on one w/​a trainer allowed me to say, «i can’t» if the workout got hard. When you’re in a trainer guided class with 23 other people, there was no «i can’t», I just do it! It’s sort of competitive, or not wanting to fail in front of others that drives me. I absolutely love the work outs and the concept. I highly recommend Orange Theory Fitness!

Love this OTF location. The trainers are all great at what they do and keep you motivated throughout the whole class. Such a great workout!

After having a baby, I wanted to get back in shape but didn’t want the hassle of going to a massive gym and figuring out a routine. With sleepless nights from a newborn baby, I wanted someone to tell me what to do and how to do it. I came to the right place. It’s like mindless working out, with over the top results. I was dedicated to showing up, and the trainers helped with the rest. Meal plans, encouragement, motivation… all it takes is work ethic on your part! Ask questions if you are lost, come early or stay after and get clarification. It’s fast moving, and leaves no time wasted. The results are fabulous, and I am back to pre-​baby body in just 2 months of orange theory! It works!

When me and my friend first started at OTF– WE LOVED IT! The energy from the class and from some of the trainers was not what we had experienced at other gyms. Then it slowly started going downhill as we attended more and more.
When we first started, we were able to put our bags behind the desk because the lockers couldn’t hold more than a pair of shoes. Then one day we came in and they had installed a board where you could no longer go behind to the desk to store your stuff. When we asked one of the ladies behind the counter if new lockers were going to be installed to fit our gym bags, she shrugged her shoulders and said no and that we would just have to store our stuff in our cars. We came from work everyday so they wanted us to change, go out to our cars and put our stuff away and then come back. Do they not understand security in that? People watch cars to see what owners do and they could be watching us go outside everyday to put our bags away.
Brave, the manager at Dana Park, should not be the manager; period the end. She is incredibly rude. My friend couldn’t make it one day because she was stuck at work so she called and Brave picked up the phone. She was asking if she would be charged since it wasn’t her fault that she was caught at work and Brave made up some story about how she would have to contact Corporate to see if they could waive the $ 10 late cancellation charge. Uh okay, Brave. Which by the way isn’t even her real name. Most of the trainers there have fake names because they think it is clever and funny. There were a couple trainers that I did enjoy taking classes from like Jason, Chael, and Jesse. The room is also very small and everyone was always sweaty and running into each other.
Also, some days it feels like a daycare due to children waiting for their parents in the small front entrance. They do not have childcare services and don’t expect the gals behind the desk to be any type of help at all.
To say the least, I will stay with OTF but will be trying a new location.

On Spring Break I needed to find an intense workout that was similar to my current pre-​Tough Mudder training at home. I decided to try OTF after hearing about it from a friend, and it turned out to be an awesome experience.
I like the fact that I could drop-​in at my desired times with no scheduling issues. The staff is super friendly/​informative and I really enjoyed the instructors (Roman and Jesse) and their instruction styles. While I am used to the tread and weights, it was the rowing machines that fascinated me and pushed my limits every time!

The work out itself is good! With that said, if you are looking for an experience worth the price they charge keep in mind that the staff can be rude, unhelpful, and unresponsive to issues (in my opinion that is not the best atmosphere to reach fitness goals).
They nickel and dime you at every turn. From the sign-​up date, to missed classes ($ 10 fees, they should be lower and they should allow a shorter window to cancel classes), to canceling your membership (it is like trying to cancel something you bought off an infomercial, they just keep charging).