Mercie J Auto Care

After having some truly horrendous experiences at some other auto repair shops in town, I was so very wary and anxious about bringing my car to a new repair shop, it was beyond amusing. Not only was their receptionist patient, warm and knowledgeable, after my car was repaired (absolutely correctly I might add), the owner came out and answered my myriad of questions. He also accompanied me on the test drive and explained all about the testing procedures that had been used on the vehicle. At the risk of sounding repetitive, I still have to say… I couldn’t have asked for anything more. The next time I have a problem with any of the cars, I will not need to spend more than a second figuring out where to take them– Mercie J’s.
Would I recommend them? Absolutely!

It’s hard to find a good mechanic you can trust. I’ve gone to several places and this place seems to be the most reliable I have found. I’ve been going here for a couple of years now, and I feel as if I can trust their opinions. They are very friendly and accommodating, and don’t try to sell you a bunch of stuff you don’t need. I’m hoping their ethics and reputation continues!

Can’t give enough praise to the team at Mercie J! I’ve had some significant repair work as well as regular maintenance, done to my truck at this facility. On EVERY occasion, they have been the most respectful and professional folks to deal with. They have raised the bar and really set themselves apart in the automotive service industry. As much as this review is for congratulating them for a continuous, «Job well done», it’s just as much an important review for all future customers who are in need of help with their vehicle. Clearly today’s world is about checking reviews for the best value and customer service. So from one consumer to another, I’m here to put my neck on the line so to say, and publicly tell you that trusting your vehicle to them would be the best decision you could make. It’s their hearts desire to genuinely serve others. To the core they have ALWAYS done the right thing from the start, and have our best interests at heart. Thank you,
–C. Hansen

I decided to take action on the oil leak I first noticed two weeks ago and decided to bring it to Mercie J Auto Care. I can honestly say that I have never been to a more professional, customer focused, honest, straight forward, transparent business. I felt they were interested in taking care of my car’s current issue and preventing future issues. I will use them for all my automotive needs.
Take you car to Mercie J Auto Care, you’ll be glad you did.

Went to Mercie J to have them check out my battery. I have gone to Mercie J a few times. They even replaced a battery for me back in August 2014.
The only reason I went back again about a year later is because the local Nissan dealer when he was doing some routine maintenance tried to convince me that my battery failed his test, and that I need to consider replacing it. I never experienced any concern since August 2014 with battery performance. My car was running fine. I called Mercie J and asked them to check my battery. When they tested it, there was no issue.
This leads me to believe one of two things or both:
1) The Nissan dealer has technicians and mechanics who lack appropriate skills or training
2) The Nissan dealer is trying to hit me up for «money»
I will tell you that Mercie J is fair, honest, and very transparent in their dealings, and they are ready to explain to you what is up (even if it is not good news). Given this, I definitely will recommend Mercie J and Rick’s crew to anybody who needs a good mechanic and car service, and not a dealer.
Go here if you want good, honest, work. If it is not their forte, they will tell you, but they will do their best to refer you to someone who can help.

Was very satisfied with my experience here today. I took my car in for service before an extended road trip and feel confident that everything is OK.

Mercy J does a great job, I have taken 2 of my cars to them and had several friends and family go there as well. From a simple oil change to more advanced issues, they took care of the car honestly and affordable

As a former employee (shop cleanup 2009), I can say that these are some of the most hardworking and honest mechanics I’ve met. They keep a clean shop, get work done when they show up every day, and maintain honesty and transparency with their customers. They don’t typically work on luxury cars which is the only downside I know about this place. We (my family) have been taking our cars here for years. I would highly recommend Mercy J. Auto Care, you will not be disappointed.

Mercie J is an incredible auto shop because of the excellent leadership of its owner, Rick Smith. Rick is one of those honest, salt of the earth guys that you can trust to advise you about your car. From my first visit, I knew Mercie J would be the place I go for all major repairs.

I couldn’t recommend them more. Gear friendly service. Very trustworthy, which becomes apparent as soon as they call you back with the status of your car. Very good at explaining problems and available solutions. They seem interested in fixing your car properly but also seem aware that you may not have money to just throw away on guesswork.

Honest! Is the best way to describe Mercie J! I wouldn’t go anywhere else!

Lately it’s been so difficult to find an honest auto repair shop. It seems like all these ads say they’re honest and family owned and you end up feeling ripped off or over sold on a repair you didn’t need. These guys at mercie j never cease to amaze me. they tell me what’s wrong but say that i have other priorities and things that need immediate repair. I dig this about them! Honest is an understatement for these guys.
I STRONGLY RECOMMEND THEM FOR MAJOR REPAIRS AND MONTHLY MAINTENANCE! CALL ME IF YOU NEED TO ASK ME QUESTIONS ABOUT THEM 602.561.7575

Mercie J is the most honest, down to earth auto repair shop I have ever been to. They diagnosed my issue with my car for free! I told them I could bring back my car after my next paycheck and they actually told me a few things I could do to help the issue until I could bring it back. That has never happened with another repair shop so I really appreciate their help. I have recommended them to everyone in my family and all of my friends as well!