Id refer this place to anyone! I messed up my computer to the point where it wouldnt even turn on anymore. Karl sent Riley over to my home and he fixed it in an hr and put a virus protection on it! They charge pretty fair rates as well. I have no complaints
Greg P.
Classificação do local: 5 Mesa, AZ
We lost wireless internet connection on our laptop and smelled burned electrical components. Oh boy! Attempted several times to regain Internet access without success. I carried out a bit of online research with our cell phone and saw that Mesa Computer Repair(aka Karls Technology) had many satisfied customers. I called Karls Technology and they kindly set up an appointment for the next day. The next day, Karl and one of his other colleagues Daniel came out to our place. They patiently listened to my brief description of what happened. They attempted to obtain a connection to the Internet and had the same lack of success that I had. They diagnosed the problem and explained that they would order a USB Wireless Adapter(hard wiring is not an option) and I gave them the green light. Karl refused payment until the job would be completed the next day. Today, Daniel came out and installed the USB Wireless Adapter and successfully had it ping our router and the problem was solved. The service charge for one hour(this included two trips to our home here in Mesa) plus the component was a reasonable $ 175. I would also like to comment that these guys were great from the moment they took our first call(also calling to keep me appraised of their arrival each day) through the final resolution. Also, they were friendly, professional and honest. I’ll be using these guys for any future issues with any of our laptops or PCs. Thanks guys!