Hobby Lobby

I purchased a table easel from Hobby Lobby. The price was $ 17.99. I thought that was a little high priced, but bought it anyway. I brought it home and decided it didn’t work in the place I wanted it to. When I returned it with my receipt a week later, the cashier said, «I don’t think you paid that much for it.» I showed her the receipt and she said, «I don’t think so!» I told her that I thought it was a little high-​priced when I bought it, but assured her that was the price. She said again, «I don’t think so.» I was feeling very uncomfortable when she sent an assistant to check on the price… the assistant returned saying, «*17.99». No apology. I didn’t know whether to think I was an idiot for paying too much… or I was changing price tags.

Hobby lobby makes me wish I had a home to decorate! Tons of cute décor here and craft ideas and supplies. Downside? It doesn’t come cheap in most cases. Upside? There’s an app with coupons, and you can find some others online… plus they often have sales, so I recommend checking back often for that item that you must have.

Normally i dont write negative reviews but the employees are very rude at this location. The merchandise is great but over priced if you dont have a coupon.

Worst customer service EVER! I wanted a few things framed and the guy was actually talking me out of having them custom framed. Seriously?

Staff religious freaks who steal from company

Unilocal should implement negative stars! My visit to Hobby Lobby was breathtaking, in all the wrong ways. Customer service??? Not sure If that’s a shared principle there. Had to return a 4 pack of drawing pens that my hubby purchased two days ago. I had the original receipt and all 4 pens. When we approached the counter to return the pens, we were asked the standard «is there anything wrong with the items»…answered yes and explained that 2 of the pens didn’t work, they were dried out. Another employee comes to the counter, grabs the pens, and starts testing them. She was making it sound like we were in the wrong for returning the pens, because half of the pack did work. Then it turned into a battle about the packaging. The back of their receipts have the return policy… as long as you provide original purchase receipt and are within the 90 day window, you are entitled to a refund. The two women gave us so much crap for not having the packaging. We got our money back and headed to the aisle to find the replacements. We noticed THE SAME pack of markers, repackaged with the non working one missing. Apparently someone else returned some and the same exact one was dried out (and another on its way to being completely dry). They wrapped some tape around a now 3 pack of pens and placed them on the shelf for resale. I’m just beside myself when it comes to this store. Their staff is rude… plain and simple. Our cashier today was the only smiling face. I wanted to rescue her. Maybe I’ll just stick with good ol’ Michaels.

Great place to shop. Always have 50% OFF some items. They switch every week so you can always find different stuff on sale. THE BAD part is the staff. I have never had a pleasant experience with the staff. I have asked where something is by someone fixing a shelf and she was so bothered that I interrupted her. And there is usually long lines up front. The manager that always seems to be there is a lady with gray hair and glasses. She is not nice at all. Always rude!

Best place to shop for decoration stuff. Got some frames and home décor. Glad to find this store.

Yeah I like this place for browsing. I can find craft items that I need that Michaels or other stores won’t have. Unfortunately a lot of the bigger items that are super cute for my house are way too expensive. There is no way that I’m going to pay 30 something dollars for a tiny Eiffel Tower picture for my daughters room. Maybe someday when I become rich I’ll be able to afford stuff at the store.

As far as hobby stores go… Hobby Lobby is just another major chain offering nearly no assistance on ANYTHING in the store. They have a decent selection, especially in the fabric section but come on, it shouldn’t take 40 min to get an answer to a simple question.

Loved this place for a while. I don’t mind that it’s closed on Sundays as I work on the weekends. The problem I find is that checkout usually takes about 20 minutes, sometimes longer. Tons of checkout stations with very little staff. 6 stations, 2 open with 30 people in line at one in the afternoon. Usually you hear the manager get on the speaker «cashiers to the front». Not here. Just wait in line, wasting away the day. It wouldn’t bother me as much if I didn’t see 20 or more employees walking around all over the store.
Even with the long lines, this was the only store that sold Dill buttons. If you aren’t someone that uses buttons that often, this means nothing. Dill makes high quality buttons for blazers and suits. Metal and plastic. The Hobby Lobby brand and most other brands are plastic crap. Recently HL has stopped selling Dill and only offers the store brand so they can do 2 for 1 specials.
At least I don’t have to bother with the lines anymore. Now I order online.

Came here cuz I’m redecorating our living room and a friend told me to check this place out. So glad I listened! Lots of great home accents and DIY crafts to make your own decorations as well. They had a great clearance section, and mostly everything in the store was 50% off! Even though some of the items were pricey to begin with, it came out to a decent price after the discount!
There is also a iphone app for the store and they have a coupon in the for 40% off your purchase so check it out! Losing one star because the employees here weren’t very helpful, but I got along just fine without their help. Every aisle is labeled well and it was easy to find what I needed!

So much YES! The pricing is great, the app for the iPhone has ease-​to-​use, and the store was incredibly big and filled with awesome stuff!!!

Wow. I’m surprised I hadn’t written a review for this place yet. I must be slippin’… Below is my take on the useful-​funny-​cool of HL.
I was super excited when Hobby Lobby came to Arizona! When I lived in other states, it was my «go to» place for all things creative and decorative from flowers, frames, fabric, and furniture to crafts, scrapbooking, and candles. So I felt especially special when it opened here, just a few miles from my house! Whoopee!
* Home for the Holidays…
Their holiday stuff is superb. If you’re one of those that likes to decorate for just about EVERY holiday known and unknown to man, you are smart to shop here. (If you’re not one of those, be prepared: the store looks like it «threw up» Christmas and Easter when those holidays come around.) Ha!
* Girly Gifts Galore!
Looking for something dainty and original for that hard-​to-​please delicate friend or girlfriend? You are smart to shop here.
* Please Pass the «Parent» Projects:
I come here when I need «assistance» when «assisting» my kids on their school projects (I’m really beginning to hate those elementary school projects — adults are really the ones equipped to create them. Just sayin’.). Hobby Lobby has an array of do-​it-​yourself kits for — ahem — hobbies! …Go figure… I purchased a Volcano Kit to help me — I mean my daughter — create and operate the volcano for a group science project a year ago. They got an «A» on it. Go HL! I am smart to shop here.
* 4 stars instead of 5:
I agree with previous reviews that the checkout lines are not efficient. Partly why is because they do not scan barcodes. They enter the prices manually for each item. WARNING: Since we — the people of the 21^st century — are no longer accustomed to a barcode-​less checkout, experiencing manual input of prices, quantities, and discounts may bring on acute irritation, especially when the lines back up. Management says they save their customers money by not converting to the barcode/​quick scan system. … Aight then. Whatever you say, HL. I say, «Humpf.» … BE ADVISED: when you budget your time to shop here, consider adding on a few more minutes than typical for checking out.
* The Whole is Greater than the Sum of Its Parts:
This store is way bigger than its competitors and carries a greater variety of items. During my visits, this location has been well-​stocked and relatively clean for a craft super store. They are closed on Sundays so that their employees may spend time with their families. And they carry tons of «faith-​based» items for just about everything imaginable. I like that.
If you’re a «Craft-​Head» or craft addict, you are smart to shop here.
On the whole, I’m a fan of Hobby Lobby. Not an addict. But a repeat offender.

I have a love hate relationship with Hobby Lobby. They have unique stuff that I just don’t see other places but other than that, I feel like the prices are always just a little to high. They don’t accept competitors coupons like Michaels and Joannes does. The sales don’t seem to be as frequent or as good as other craft stores. I guess I am always surprised at the total of my bill compared to everywhere else. That being said, I still go when I need something specific that I know the other stores are just not going to have.

Love Hobby Lobby. On a scale of craft stores Hobby Lobby = infinitely better than Michaels.
Anytime I’ve visited this Hobby Lobby, I enter what’s called a «crafting coma»… which means that I can’t think of anything else to do but craft. Too bad my student budget doesn’t allow this or else I’d be designated queen of crafts and could just drop out of ASU right now! Hey who said 12 years to be a physician were worth it?!! *Sigh*
But alas, anytime I want to live the dream of being craft (note demotion) princess I visit Hobby Lobby and all my dreams filled with glitter, scrapbook paper and fancy scissors come true!

It’s a Hobby Lobby. It’s HUGE and I always find whatever I need here.
Only gripe: For such a huge store they don’t seem to have that many cashiers in the front.

Walking in I am always bombarded by huge fake flowers in my face. The layout doesn’t make sense to me. logistically — I can never find anything and have to search for staff to help me — they may be understaffed? So, subsequently I feel bad asking someone to abandon their work to help me find sequin beads, or something else that is totally banal… and then they are always out.
~meh… the next time I need to purchase 3 bags of beads or other craftiness, I will buy on-​line.

Always long wait in line to pay. Never enough cashiers. Terrible.
Excellent prices.
Very messy store.
Need more merchandise in scrapbook department, too many empty displays and shelves.
Employees not helpful.

Wow! I love this place! This location just opened in the valley not to long ago, and its located off the US60 and Greenfield Road. Its really easy to see from the road, and huge!
Upon entering, the place was well lit and so organized. They have tons of stuff. Artwork, floral, pictures, fabrics, and all sorts of goodies. Everything here is well organized-​loads to look at as well.
They seem to have regular sales as well, so keep your eye out. Worth the trip, and much better then I had expected.