Fry’s Marketplace Stores

Love This Supermarket, My Go To For Groceries… Organic Produce & All The Goodies!!! The Bakery Is Usually My Favorite Part… Or The Sushi!!!

Very clean and well stocked with a ton of things to browse. Not just groceries, but also dishes and a section of cute kids clothes. The deli was great, and made a very tasty roast beef sandwich to share with my son. Definitely will be back.

I love this Fry’s and come in almost daily to buy something. Most of the employees are always super friendly and will go above and beyond if something goes wrong. There are a few older women that work in customer service that could be better and their job, but the other employees make up for it. On more than one occasion I have come in and received free flowers, samples, stickers, candy and balloons for my daughter just for shopping here.
It’s always clean and the store is always set up nicely. It’s a great Fry’s.

This place is always clean and I love that the staff is extremely friendly! I absolutely love the sushi from here and the sushi bar!!! Seeing my food made is awesome! Although the prices in clothes here are very very pricey I would think because it’s convenient to shop rather than price worthy haha! Thanks for the bomb sushi guys!

I love it here so much. I can find everything I need here! It is better than Wal-​Mart.

I always frequent the pharmacy at this location and the staff are always extremely helpful and full of smiles, it’s very nice to feel welcome and not feel like just another annoying customer. I will continue to come back. Plus the fuel points system is amazing.

I’m generally satisfied with this Fry’s store. Most employees are very friendly and helpful… prices are competitive, and the store offers a wide array of everything. The only reason 4 or more stars weren’t given is the deli. Pure unprofessionalism. I’m glad they finally came up with a numerical system, but that doesn’t seem to have solved the wait. Often you can be standing there, and five employees behind the counter all have their backs turned to you, and seem totally unconcerned about serving you, or selling you anything. Usually a horrendous wait… sometimes 10 minutes or more with only 2 – 3 people in front of me. When (if) you finally get served, it’s usually performed with a very indifferent, almost sour, attitude. Why they don’t find deli employees with even a minimum of customer service acumen i’m not sure. I think the new store format and layout is outstanding, but the deli is still their one glaring problem.

Had a horrible experience today. Although everyone is so pleased with the remodel, and so am I, there’s ore to a store than looks, as I found out today.
I rented a rug doctor and she asked if I wanted to keep it for an extra day at 10 dollars more. At the time I didn’t think i’d need it that long. It turns out that I kept it another 3 days to do more work, thinking it would be 30 bucks.
No! These weasels actually tried to charge me 128 dollars! Full price for each day! It’s not even worth that new! That’s like when video stores tried to charge 40 dollar late fees for a late movie!
I told them I wouldn’t pay and he said i’d have to. I said how could you possibly MAKE me pay? I have the CC and i’m not swiping the card. He got frustrated and dropped it to a single day usage. Then lectured me on reading fine print contracts. Really?
Isn’t it the goal at the «Customer Service» desk to serve and make the customer happy and not argue with him but to come to a reasonable resolution?

Clean, friendly staff. Prices are good and I love the fuel points. Glad it is close to my house

Newly remodeled and looks amazing! The selection here is awesome. Everything from organic produce to a fresh sushi bar. The staff here is very friendly and always helpful. Prices are very reasonable and weekly sales are a great deal.
Definitely this is my favorite local grocery store. Will always come back!

Store was recently remodeled and a sushi bar and much larger natural foods section… LOVE IT! Store is always super clean and the employees are very helpful and kind.

Love the store they have very competitive prices on their organic products (except for their apples!) They do need to try and expand their organic produce more (even though they’ve come a long way). I really think I would give them a 4 or 5 stars if it wasn’t for their employees! They have Some of the rudest people I’ve ever come across working at check out.

The staff here is mostly young people. That’s fine but the problem is they seem too busy chatting with each other to provide customer service. Even the manager that’s always there when I go, his name is Conrad, does this. I’ve only ever seen him talk to employees. I go there all the time because it’s close to my house and they have a good selection at decent prices.
The recent remodel moved some things into better locations but some to worse, so that’s a wash.
Yesterday I was at the store and noticed 2 of my 5 items rang up for more than advertised. I complained and after a few minutes of investigating they said the sign was for a sale that ended the day before. I’m pretty sure it’s illegal to advertise a price and ring up another. If I had more than 5 items I wouldn’t have noticed. I was there at 6pm. How many people that day bought that item and paid the higher price? Probably several.
They also close down the self checkout lines later in the evening, around 830pm. Why? Some of us prefer to use that because the staff stinks. If they close them to encourage customer interaction with the staff why not tell the staff to interact with the customers instead of each other? It was 830pm when I was there and Conrad, the manager, was having the cashier count out her drawer. I stood there waiting. The cashier and Conrad both ignored me for 5 minutes while they did this. When they were done no apology was offered, instead I was treated as if I had just walked up.
In short, the food is good and the prices are competitive but the staff leaves a lot to be desired. It makes it seem like no customer service training is given for any employees.
If they were focus on the customer they could be the best store around. But as it is now you may as well go to any other store if it’s closer to you.

Excellent place, super friendly staff. It’s under construction. remodeling it but still much better selection than «neighborhood Wal-​Mart» for healthier organic foods.

I love this grocery store because it has EVERYTHING! It used to be a Smitty’s if you remember those and it is very clean and organized. Pretty typical Fry’s. The meat section is great and I don’t know if it is the lighting, but their produce always looks so much nicer than the Neighborhood Walmart or Bashes down the street. Today while I was there the bagger dude noticed that my sour cream had two coupons that were missed that were attached to them. The woman was awesome because I told her not to worry about it and so she gave me $ 1.20 out of the register after the sale was over to make up for it. AWESOME!!!
The only reason I didn’t give it 5 stars was because when it is all said and done you do end up spending a bit more here than at above mentioned stores. Also, today I found out they don’t carry travel size contact solution?! Really?
*This location has a gas station connected to it and offers a discount of $.10 per gallon on every $ 100 spent on grocery’s. It isn’t major but when you have to eat and you have to buy gas it is always good to get a little back. –Love it!

I went in to buy some flowers and a card for a friend that had just lost her daughter. A very NICE young man in the flower department. (I believe his name is Eric) helped me. I told him what I was needing and while I went to get a card he made up a bouquet. It was more beautiful then I could have ever imagined. He went way above and beyond for me. He could tell that I was very upset about my friends daughter and he truly helped my pain and I believe his bouquet helped her pain too. In this day and age where everyone is out for them self. It was very refreshing to find someone that cares for others and goes the extra mile for them. I would definitely recommend going into this store.

I like this place — it’s close to my house, clean, friendly staff, items in stock… I love looking at their home décor section. The produce is overpriced sometimes though. The place gets crowded sometimes. The guy is never at the self checkout desk when I need him to add ice to my order. And there’s no cell phone reception in the back of the store, which is seriously annoying when I’m on the phone with my husband trying to see if there’s anything else I can pick up.

Truly a beautiful store. I really don’t enjoy other grocery stores like I do this one. Go Fry’s!

Just based on my opinion: Bashas is crap… Safeway is good, but tends to be expensive… Albertson’s, meh… Food City, ICK… AJ’s is fabulous (if you’re a millionaire-don’t get me wrong, I like to buy a couple items on occasion, but you need serious moola to shop there on a regular basis). Out of all the grocery stores I could shop at I choose Fry’s. I’ve been to several in the Valley & I like this one the best. It’s especially nice that we live practically right next door.
This Fry’s was re-​modeled awhile back & definitely looks more updated than a lot of the others. Most of the employees have genial dispositions with the exception of a couple crab-​balls (eh…every store is gonna have them). A decent selection of groceries, great prices, and regular discounts make this my favorite grocery store.