Cassones RV

We had a 24 foot camper we wanted to consign. Tess came and inspected it. She went over the consignment agreement with us. After signing the contract, they came and picked up the camper. It only took a couple months for it to sell. Jason worked hard to get the sale. We feel we got a reasonable price for it. Thank you to all at Cassones.

I recently purchased (new to me) a used RV at Cassone’s RV in Mesa, AZ and had an absolutely great experience. I have been shopping and shopping for many months and even live in a different state (California)…but I found the coach I wanted at Cassone’s and they went out of their way to make sure I had all the information I needed to make an informed decision. The salesman EJ got back to me promptly and answered all my questions and even sent pictures. When he didn’t know something about the coach… he would walk out to it while we were on the phone and then send me more pictures to reinforce what he told me.
We negotiated a fair deal to everyone… and they did not try to «upsell» me on anything when we got there. In fact, they went above and beyond when we cut the deal and traveled to Arizona to inspect and finalize the transaction. No detail or blemish went undiscovered or undisclosed and they even fixed some things on the coach before we got there. They took their time showing us every aspect of the coach and how it worked… and that was no small task! The owner of the dealership not only took his time and was patient with all of our questions, he answered questions we didn’t even realize we had! He fixed minor stuff we didn’t realize needed fixing!
Once you give your money over… and drive off the lot, how they treat you is the true sign of a what a dealer is all about. This is where Cassone’s RV outshines any dealer I have ever dealt with… they knew we had a long drive back and waited about 4 hours (well after business hours) and called to check in. We had a couple of issues that they knew about and wanted to follow-up…and they are going out of their way to make them right. Days later they are still following up to make sure we got everything taken care of as agreed. I cannot say enough good things about this RV dealer. Definitely people of their word who go above and beyond.
Thank you Cassone’s RV!

Great customer service & great repair work by Chad! They replaced our black tank under extended warranty & really took the time to explain the process to us & then followed up to make sure new tank got ordered & arrived in time while we were here in Mesa. Highly recommend!

Recently took my Toy Hauler into these guys to have them do the wheel bearings of which they had the best price on in town. I also asked them to look a few things over for me. They did find alot of things that needed to be taken care of but i just bought it and wanted to take it back to the place i bought it from who should have not sold it to me in that condition. they had about 2 hours of diagnostic time that they waived for me for looking over my coach. I really appreciate them working with me and helping diagnose the issues as they really could have charged me for it. I believe they are running a good business and will be taking my toy hauler there for service from now on. Jason, Richard, and Rocky took great care of me. Thanks guys.

Great place. We stopped here to see on the possibility of having our rig’s dash AC looked at; Richard (I presume he is the owner?) was welcoming and reassured us that it would be no problem to have it looked at the next morning (which is when we requested as we were rolling out later that day). Richard personally examined our Coach’s system, let us know the realities of what we were working with, and then was honest in stating that this type of repair wasn’t really necessary unless we deemed it so (oh, hey honesty over making $$). He also checked out a few other items for us and imparted little tidbits of knowledge to us (this is our first Coach!). Anyways, all the guys there were chill but busy (good sign), but took the time out of their tasks and days to help us out. Nice moves Cassone’s! Totally recommended.

Five Star Customer Service. I am so happy we used Unilocal to discover Cassones RV to prepare our fifth wheel for traveling this summer. We had our RV cleaned inside and out including exterior waxed. Also, we had the wheels and brakes checked. The outcome was a «like new» fifth wheel that made me love it all over again. Richard made sure every detail was taken care of above and beyond. He is very knowledgeable and hands-​on.
I was extremely worried that the inside would have an offensive smell like some used RVs I have toured in the past– this did not happen. (I even went as far as writing him a note about my concerns and expectations.) It was fresh smelling and every inch shined. On the mechanical side, Rich’s team took exceptional care of checking the brakes, wheels and other safety issues. They did not try to sell us something we didn’t need. We were contacted several times to update us on the status of repairs. My husband and I were pleased with the service and price.
We will be returning customers. Thanks!

I run a Mobile grooming business with a fleet of 3 vans and have been at the mercy of camping world for way to long, the customer service and the employees there are the worst. So I decided to go on the hunt (google) and found Cassone’s RV they got me in same day and was able to fix the ac in 24 hours and get us back on the road with no loss of income to our company. THANK YOU… I do have to say I just had to give Chad a big hug he came through for me and I will tell everyone I know to go where the best people in the rv business are, CASSONE’S RV.

I love this place. Damn friendly, reasonable prices, & very knowledgable techs. They give honest opinions & good advice. I’m still kicking myself for bringing my trailer to World Wide RV down the street. After a week of frustration I pulled it here and everything was resolved within 48hrs and at a better price point. Ask for Chad. They need to clone that guy.