Caballero Property Management

My husband and I rented from this company for about a year and a half and they were horrible! It all looked good until we have them the first check — then it was all over.
The house was a mess when we moved in and even though it was suppose to be a pet free property there were piles of hair in the corner from the previous family’s Great Dane. When we call and talked to Todd (the owner) he called is liars.
Things just got worse from there. They lost rent checks, never told us they lost them and then would back date the late fee and only tell us when it reached 500. They refused to fix the water heater, they wouldn’t send on HOA notices and so we get fined.
At one point in time I was told that they needed to «speak to the man on my relationship» and then hung up on me. If I ever answered the phone after that I was told «the discussion was not for me».
These truly are the worst people I have ever worked with. If you need to pay twice as much to live somewhere that is not managed by them — do it! Anything is better than what we went through.

These people managed two of our properties after buying out the company that had been previously managing them. This was the worst experience I think that I have ever had… So many problems! From lousy renters being placed to incredibly messed up billing every month. We spoke several times to Todd the owner about issues and he agreed to the problems they were having he never made any attempt to correct the issues. Stay away from these people!

I was a renter with this company for two years. When I first moved in the place had not been cleaned. The company did send someone out to clean it before I moved in, but this cleaning person remarked over and over again that she could not believe that they would rent out this unit without cleaning it. I didn’t really realize how dirty it was until a cleaning professional showed me.
At the end of my lease, I moved out with no deductions. In fact, the manager mentioned that he was thrilled with how well I had cleaned the property (obviously much cleaner than when I moved in). I got my security deposit back in less than 14 days, but I was sent a check for $ 900 dollars instead of the $ 1,100 as was stated on my lease. When I contacted the company, I was told that there was «a mistake» with my paperwork, and even though that was the amount that was listed on my lease, that was not correct because they had receipts for $ 900. They said that the only way that I could get the full deposit back was to show receipts from the money orders from when I originally moved in two years ago. Of course I do not have that because I thought that a lease was a binding contract. In their words, «A lease is no proof of payment.» The lack of organization and professionalism with this business is unbelievable. While I was living in the unit, it took a year and a half to get a leak fixed, and now they are stating that they cannot abide by the lease.

It is unfortunate that I must write this negative review but I am compelled so that those after me may not share in my abysmal experience. Regrettably Caballero Property Management Inc. is not an ethical or upstanding business. They treat tenants in the worst regards and I would argue they do not properly care for the properties they oversee.
Their offences will include small things, such as not upholding their word to send proper keys and garage remotes no matter how many times you remind them. As well as severe injury cases in which you have to come close to threatening legal action to get them to remove an africanized bee infestation that had permeated the walls of 2.5 rooms containing over 100,000 bees.
Their offences will also include lying and stealing from you as in the case of taking out fraudulent claims from your security deposit disposition. This will be followed by a long, no time frame given, battle to claim back your rightful money. Even after proof is submitted this will not be enough.
I urge any tenant looking to rent from Caballero Property Management Inc. to beware and not rent from their properties. They will lie, cheat, and steal from you. I would also urge any rental property owner to not have Caballero Property Management Inc. as their property management service. They will not take care of your rental property and will leave it derelict and in poor condition. I would finally urge any real estate company to not do business with Caballero Property Management Inc. Again they are not an ethical or upstanding business and your tenants will not be happy.