Avalon School of Cosmetology Salon

I am writing this review strictly because I have attempted to contact the salon 3 times, to discuss my concerns during my service on Wednesday 10−14−15. I am not one to write negative reviews. Especially because I only write them if the situation was not rectified. So I was referred to this salon by an instructor. She raved about the students and their competence. So when i got in the chair and showed the student the picture of what I was trying to do. Mind you, I spoke to 3 other hair stylists to make sure this is a reasonable expectation of what I am trying to achieve, along with asking if a student could do this. All three said absolutely! Easy! I don’t want to keep this too long. But basically the teacher was in a terrible mood and definitely not being helpful to my student. During my 4 hours of being there, several students had approached my student saying «miss _​_​_​_​is in a horrible mood. She is not being helpful at all. Something’s wrong with her.» Are several of the comments I heard. The teacher never looked at the color of my hair before the bleach was removed to make sure it was the right color, she never looked at my hair when the toner was removed to make sure it was the right color. The toner was supposed to be left on a minimum for 5 minutes. It was on for 3. At the end, it wasn’t on long enough, which is why my color turned out the way it did. To make it all worse, the student was working with a broken blow dryer that she was given when she started the program last June. She had said she told them multiple times it was broken, but no one replaced it. My hair got caught in it and i lost a chunk of my hair because of it. At the end, to make it worse, they charged me $ 95 for the service. I was astonished. I asked to speak to a manager. Of course, the one who I spoke with was the one who was working with my student. She was defensive. And with attitude told me that those are the costs and that’s that. In no way shape or form is that the cost. I should have been charged for the highlights and the extra bowl for the color at my roots. I will be contacting the board of cosmetology to file a formal complaint on negligence on behalf of the instructor and the school, and the harm done to my hair in regards to broken equipment. Overall, my student was the nicest, sweetest person. She did her absolute best given the situation she was in with her instructor. I commend her on her ability to handle the tough situation she was put in. It’s such a shame. I’ve been a student in teaching facilities. I expect more from the instructors and the upper management. I hope they contact me so it doesn’t have to go this far. But I have no other choice :(

Every time I’ve been here I’ve had great experiences. The people pamper and take care of you just as they would at an expensive salon. Absolutely love coming back here and look forward to it every time. I’d recommend this place to anyone but make sure you make an appt. w/​the right person for your needs!

Jenny Brown handled my haircut like a BOSS! So you get free shampooing with a haircut, and since she used to be a massage therapist it was relaxing. She clarified what I wanted and was friendly. Jenny did an awesome blowout to top it all off! I even asked for my bangs to be a little shorter and she didn’t disappoint! If you need a haircut, color, or a good blowout, I strongly recommend asking for Jenny Brown

Just pay extra for a pro to do your hair… I was assigned Mary. She was nice and even asked me things about me, but honestly she was more worried about her dinner and eating with her friends then doing a good job on my hair. She just seemed lazy. I was very upset she was not listening to what her instructor, and instead of taking the time to do it right she basically told me bye have a nice night, my hair looked half done, was only half cut the way I wanted it to be and not to mention the whole time she had been cutting my hair it still had fucking conditioner underneath my hair near my neck. Honestly this girl wasn’t being paid and you could tell she was not passionate about what she did… Like I said just pay a pro to do it… Hopefully they won’t be to lazy to rinse your whole freaking head. I get that they are students but I can’t recommend this school.

My experience here was very pleasing. The student they assigned me for a trim on my very curly hair was honest and communicated her expectations perfectly. She had the instructor there for any step she was unsure of and that is exactly what I wanted– someone who would ask questions before cutting. My hair turned out amazing and I didn’t have to pay an arm and a leg to come out feeling fabulous! I definitely recommend if you ever go anywhere with students to be clearly communicative and pay attention to their work ethic with the instructors– you’ll appreciate your experience and won’t regret trying a «school» like others who expect a full professional salon from someone still learning.

If you need your hair done for any occasion and want to have the comfort of knowing you are in the best of hands, call and make your appointment with Jenny Brown! I called and got scheduled for the same day and I had the pleasure of having Jenny work on my hair and I don’t think I have ever had someone do the type of wonders she did on my hair! I wanted to keep the length and just start the process of going lighter and I am so happy with the aftermath. Jenny perfectly placed the highlights in my hair so they looked natural and didn’t look chunky what so ever! I will definitely be going back and always requesting Jenny!

I booked a same day appointment for a haircut for someone and decided to see if they could squeeze me in as well. I wasn’t expecting to be able to get worked in since they were BUSY on a Saturday. Luckily the receptionist said she would check around and get back to me. Happy to say they were able to work me in. I wasn’t disappointed, I got a haircut and color and they both came out great. The color on top was a little lighter than the rest of my hair, but again it’s a school you can’t expect 100% perfection. The last time I got my hair dyed at a school they turned it fire engine red, and then I had to get it professionally done to get it fixed, so I was a little scared to say the least. But again, I was so happy with the service, the students, and the instructors. I will definitely come back!

I had a facial yesterday from esthetitcian Michelle Schaerrer and it was wonderful. My skin looks and feels glowing. I loved the extra TLC I got with the hot rock treatment for my back and hands. Loved it! Avalon staff was professional. It is a clean environment and relaxing. They educated me as to the best care for my skin. I will definitely go back again soon!

Over the past several years, I have had my hair done at 3 different hair schools. This is, by far, the BEST hair school that I’ve been to. I had a retouch done by Janette. The place is very professional, the staff and students are friendly, and everyone was well put together. They used good product on my hair (Paul Mitchell, I think) and the quality was very noticeable. My hair looks like it was done at a professional salon.. .such a good job! I’ll definitely go back. Janette is there for another 5 weeks, so catch her before she graduates!

If you want to lighten your hair I would honestly not trust anyone even the instructors. I would go to a professional and yes I know it’s going to cost more but worth it. I did a blonde retouch and the girl left the bleach on over an hour I called her and her instructor out on it. They tried saying it’s fine but it wasn’t. They fried the shit out in my poof virgin hair :(my hair was pretty much grown out just the tips were blonde. Im not exaggerating I’m just very disappointed. I haven’t colored my hair in 8 months then I do and that’s what I get for it I guess. I understand they are learning so that’s why I said go see a professional to lighten hair.

My mother and I have been coming here for at least 6 years the teachers are nice and the students listen to what you want. I went in for a haircut today & i had a girl named Jordan Lewis. She was very professional she seemed to be very confident in her skills i would recommend her.

Alida Walters did a lighter retouch on my hair tonight and I love it! She also refreshed the rest of my hair and got it to the perfect tone! It’s beautiful :)

I want to thank student Tia for a great cut and color. The staff has always been very helpful. They listen to the clients wants and needs. I have been getting my hair cut and colored here for well over 12 years. Thank you very much

I love getting my hair done by Jenny Lynn Brown at Avalon. Such an awesome experience. Everyone there is just fantastic. The instructors are helpful and have such positive attitudes and the students are all friendly and enthusiastic. I can’t say enough positive things about Avalon! The environment at the school is clean and stylish. I know just by the look that I’m going to walk out looking and feeling tres chic!

I just got my hair cut again by Kelsey McKee! She did such a great job and it was totally affordable! I love coming out to get my hair done

My aesthetician, Jordan, was AMAZING! I had the ‘deep pore cleansing facial.’ It took a bit longer than facials I’ve had at spas, but the extra time was mainly spent on me! My skin felt so good after this treatment… so good that I’m already booked for another appointment in two weeks. The facial massage was to die for. This next time, I’m going to try the microdermabrasion.

My experience here was completely awful!
I was assigned to Megan. First off, I was waiting in her chair for almost 30 minutes before she can decide what to. All I wanted was a full cover of burgundy. She barely spoke and did not even focus on my needs. Second, the water was cold when she was shampooing my hair. Third, she was always spacing out and was talking trash about her superiors to her other coworker. Fourth, my hair was different shades of color all out. Some light, some dark, overall AWFUL! In the end, she had the nerve to ask me if I wanted to keep my hair wet or blow-​dry?! Like are you serious? Yes, I want it blow dried so I can see better results!!! I still had marks of the color all over my ear and the side of foreheads! I HAD TO ASK HER IF SHE COULD CLEAN IT UP! Completely, AWFUL AWFUL AWFUL! Never coming back ever!

I routinely go here for simple trims. You can’t beat a shampoo, cut, and style for $ 10! I’ve even gotten a $ 7 coupon in the mail a few times. Super Savings!!! Keep in mind, the stylists are students, so be patient. Instructors check the students’ work before and after your haircut to make sure they do their best work. I wouldn’t go here for a drastic change, but it’s perfect when you need to cut off some split ends.

Lori Smith cut my hair into long layers and colored it with a beautiful caramel ombré Friday ¼/​14. She did an amazing job and I feel very confident with the training of the students at this school. I must add the teacher was very good about checking in throughout the process to make sure proper technique was used to create the style I desired. I am beyond pleased with my results and will definitely be visiting Lori for more services.

First time I went in I was apprehensive, but you need to realize that it’s a school. Those that are performing services are students. They will make mistakes but they have an instructor right there to help them learn and make sure you are happy with the end result. The girl that I had was awesome the only reason I didn’t give them 5 stars is because I was there for four hours, which I also expected but was hoping it wouldn’t be that long.
Every person there is learning something and ask your stylist what they need to help them graduate, you will be happy you did because sometimes they give discounts out if the client add-​on a service. I added waxing to mine. I have to say she did an awesome job on everything. And with my husband and I we were excited to see our bill was what it would cost for a haircut at a regular salon.
They use Paul Mitchell and Wella products. I liked the Paul Mitchell color in my hair.