Arizona Propane

I called Arizona Propane recently to refill 2 tanks I use for an outdoor fireplace. For $ 268 they filled my tanks and recertified them (and in doing so, replace my tanks built in 1998 with tanks built in 1986… ugh). But my 2 stars comes from the fact that when they filled my tanks, they left a note indicating that I had a gas leak at the regulator and should not use the system. I called them immediately to inquire what I should do next. They said I would need a service call, and that a member of the service team would call me back shortly to schedule a repair. That was around noon on Dec 30^th. No one called me back, and I figured the next day was New Year’s Eve, so I waited until the following week to try them again. It was a bummer though because it would have been nice to use the fireplace on New Years. Anyway, I called them again on Monday Jan 4^th, and was told that the person who schedules service was on the phone, but they took my name and number and promised they would call me right back. Three days later I called Acorn Gas who were more than happy to schedule a service call and got me fixed up pretty quickly. Thank you, Acorn Gas! You are my new propane company.

Great service, friendly and helpful staff. I will be sing them over the other company I’ve used in the past. It helps when there are knowledgeable and competent employees unlike the other company I used in the past.

Fantastic service.
I had contacted them through Unilocal,and they responded back within a few hours, advising me that not only had their price DROPPED from $ 2.30 to $ 2.10 per gallon, but also how to find them (just south of the 202 Loop at Alma School Road, on the right-​hand side of the street inside the Johnson Yard).
I stopped off at Sam’s Club a couple days later to purchase one of their tanks (with a gauge on it!!) for under $ 30.00 with tax and came down to A.P.‘s location.
They do have a sign, but it’s small and easily missed. They are WAY at the back of the property, so you just continue driving way back and you will notice a sign for them on the right.
The gentleman at the filling point was very courteous, efficient, pleasant, and knowledgeable.
One thing they do not mention online, but do have a big sign on the truck: They have a Five Gallon Minimum ($ 11.16 including tax, based on $ 2.10/gallon). My 20# tank only took 4.5 gallons, so they made out a little extra, but absolutely worth it, as I saved at least $ 5.00 over U-​Haul, or the others (which tells you how much extra U-​Haul, etc., and their distributors make per gallon!!). I will see about stopping off at Sam’s and purchasing another tank so when I have to go, I will take both tanks in, thereby saving a tiny bit more.
I am new to this area, and very happily recommend these folks. I certainly shall be going back in the foreseeable future to get more fuel.
Jim

They gave me gas.
It is a challenge finding this place, it is little more than a truck parked in a fenced-​in commercial yard, located between a new landfill project and the 202. I went in to get some out-​dated BBQ tanks certified for re-​use, but found that the cost would exceed the price of a new tank — isn’t that just how things work in our disposable world?
anyway, nice guy filled the tanks he could, and gave me some tips on how to recycle the old tanks — take them to home depot and trade them in for one of their refillable tanks. Kinda feels like cheating to me, so I am stuck with two outdated propane tanks. Maybe I’ll just take them out in the desert and shoot them full of holes then just leave them laying around. I mean, isn’t that what we do with our old, broken down outdated stuff?
Anyway, I digress. The place is an adventure to find, the gas is cheap and the guy that hangs out in the shipping-​container office is a good chap.

First, when I contacted Arizona Propane I wasn’t able to get a technician out until the one day in the week they were set to be in my area — which was a few days out. I wanted it done sooner, but I understand calendaring issues. We set it for a Monday, and though I had plans set for this day, I moved everything around just to be home for their visit. I waited. And waited. When the doorbell rang around 4:30, I thought it was them. It was a friend, but they handed a note that had been left for me on the door by Arizona Propane from 10:50 that morning. I’d been there all day — but they just left a note? Did they not ring the bell? They were supposed to call me on their way — but not only did they NOT call, but when they got here they just left a note and left (again — without calling to see where I was — which, if they had called, they would’ve discovered I was inside!) I called as soon as I got the note, but the business was closed. I called the next morning, and explained that I’d been home all day when the tech arrived but for some reason a note was just left for me. I was then told that the next they could come out was Friday — even though Monday’s «miss» was their fault. I asked if there was any way they could come sooner, because my backyard is in the middle of remodeling and I have projects hinging upon my propane tanks working. She paused, but then agreed to check and see. She told me she’d call me back and let me know what could be done… and here we are. No call back. Nothing. I finally went online and found Acorn Propane, who came out promptly and serviced me very well. They were friendly and knowledgeable — and honored their commitments by showing up when they were scheduled to. Sheesh. I’m annoyed that I didn’t just all Acorn first, because my backyard project has been delayed due to Arizona Propane’s scheduling and failing to show. I would be more than a week further on in the project were it not for the delay brought on by this company.

Received prompt, polite responses from Nathan, one of the Managers for Arizona Propane. What a refreshing change to have someone pay attention to details in my email and handle every aspect of my request correctly (i.e., time of day for service, etc.), especially when a business is making such a small dollar amount on what we wanted, having 2 small pool propane tanks removed.

I went online to Google and filled out the online form for 3 companies to help me with our propane issues and AZ Propane was the only company that contacted me. They also went out of their way since we did not have a working stove due to our issues that they scheduled service sooner. They were very fairly priced and showed up when they said they would. I am incredibly happy to have found these folks since I had contacted Acorn propane weeks before and they never made it out to our home to address these issues. As far as the other 2 companies… I guess they are to busy for more work. I will be using AZ Propane now to fill our tanks since they are the only ones that would help us to begin with.

Used this location in the past, they were great.
Went by today. It is no longer there.

I bought a house with a hot tub and found Aero propane receipt. they were gruff, kind of rude, wouldn’t fill my grill bottles, had a standard charge of a full tank whether or not my tank had any left in it, and charged $ 243 to fill my tanks regardless of how much I actually took.
Then a friend recommended ARIZONA PROPANE (480−990−1620 teresa). friendly PEOPLE AND They charge by the gallon, and two full tanks cost $ 150 total, NOT $ 243. THEY ALSO FILLED GRILL BOTTLES when they were there and answered several questions I had. I regret not finding them sooner, I wasted money twice using the wrong company. Never again.

What’s that you say? You have a propane tank that’s empty and you don’t know what to do with it?
I was in that boat, and was trying to decide where I should go swap my empty tank for a full one. I priced out the typical Blue Rhino swap places and it looked like it would cost me up to $ 30 for a refilled tank.
Doing some research, I found a list of propane service companies, called up Arizona Propane, and they confirmed they would refill my tank while I wait.
This part of McKellips Road always makes me laugh…3 miles from Scottsdale, 3 miles from Mesa, and yet whenever I’m on it I feel like I’m lost on a back road in West Texas. But the lot wasn’t hard to find. I drove up to what looked like an old-​time gas pump, the guy filled my tank for less than $ 15 and I drove away a happy camper, er, barbecuer.
How easy was that?