I moved to Denver at the end of August from Phoenix. A month or two prior I booked this company to load the truck drive it to Denver and unload. The night before our move I received a call from AARM saying something happened with their truck, they would be a couple hours late(8am instead of 6am) to start loading, but would call me first thing in the morning. The next morning starting at 730am we started calling to see when they would be coming. Still to this day we have not heard from them. We even drove to their office only for their neighbor to tell us they had left 20 minutes before we got there. Luckily we found the last 26 foot uhaul and a moving company that would load our truck for us and we moved to Denver the next day. I have never wrote a review before but I hope no one out there has to deal with what you did during a move; an already stressful, awful situation. Oh and I did not use a groupon.
Trina h.
Classificação do local: 1 Chandler, AZ
I saw this company on groupon and planned to buy it for my move. I have called 3 times in the last month and not one time has anyone answered it goes straight to voicemail and no one ever contacts you back! NOT good business or professional! So glad I did not purchase the groupon and waste my money!
Alexandra G.
Classificação do local: 1 Tempe, AZ
Called and made a reservation with this company via Groupon on Aug. 26th. Appointment set for September 14th at 8am. Company no-showed, office number goes to a full voicemail, no way of contacting them. I am requesting a full refund for the amount paid on this Groupon. I would like to resolve this on the company level, but since they are nowhere to be found, I have no way of doing that. In addition, they requested my debit card information before the move date, which I found unusual, and although they have not taken money out of my account yet, I have cancelled that card as a precaution. A review I found for this company quoted almost word-for-word my experience, with the difference that the customer in the review was able to contact the office and was told to «find someone else if you don’t like it.» Because of this company, my move is completely off schedule and I’ve had to pay a premium in order to get a last-minute mover. I am extremely unsatisfied and if I could leave a 0 star I would.
Brenton S.
Classificação do local: 1 Gilbert, AZ
I am making a move from an apartment to a house. I was able to get most of the items moved by myself. I knew that I would need to hire professional movers to get the larger items across town. I spotted Always Ready Movers on Groupon. So I purchased the $ 100 for $ 55 Groupon. I made an appointment with Always Ready Movers. When they were late, I called them up. I was told that I would be given a call back in 5 to 10 minutes later. After about 12 minutes, I had to call them up. I was told that some problems had come up and that no one was coming. I let them know(in less than polite language) that this was unacceptable. I was then told to hire someone else and was promptly hung up on. The good news is that Groupon will be refunding me for the Groupon that I purchased. As a result of Always Ready Movers’ action, my move-in schedule had to be pushed back and the move is going to cost me more money than originally planned. Unless you want an unapologetic no-show, I would not recommend the ironically named Always Ready Movers.