Anthropologie

Love this store! Everyone is so helpful! The last time I was there I found 2 items on sale. When I got to the register they were both marked down farther! Yay! Best day ever!
Jordan helped me find other cute items and was friendly and helpful!

The manager at Dana Park Anthropologie is a horrible example of a leader. I have always loved the quote, a manager simply manages people but a leader leads people. This woman is setting a poor example for the type of customer service Anthropologie strives for.
I have been an Anthropologie customer for over ten years now. I spend thousands of dollars there every year because their clothing is unique and so well made. I typically shop at the location in Kierland but have recently moved to Gilbert. I was in the mood to shop and spend some money so I decided to give the store a try. I immediately find four pieces that I love within a few minutes of being in the store. The manager walks up and asks if she can start me a dressing room. I kindly decline but thank her for offering. She gives me the nastiest look and insists that she take the clothes from me. I explain that I prefer to keep the clothes w me so that I can match them appropriately to pants or jewelry if I can (otherwise I forget what I’ve picked up and can’t match outfits properly). She looks me up and down as if she is judging me and says, «suit yourself if you want to carry all of that you can.»
Annoyed, I continue to shop the store and am successful in finding several shirts, a few pants and dresses. I selected one wrap belt to pair w the dresses and hung it on one of the hangers. The manager i notice is watching me the entire time. Makes for a lovely shopping experience let me tell you. I start making my way to the dressing room, checking out things on the way. She follows me rather closely and asks if I am ready to try on. I reply that I am almost ready but just checking to make sure I didn’t miss anything. She sighs and says, «ok I’ll just wait for you.» She puts me in a dressing room and says that I cannot bring the belt in the dressing room. I ask her if I can try it on outside of the dressing room in which she replies with attitude, «you can try it on as much as you want. I don’t care. «ok then. I know I have brought a belt into the dressing rooms before. It became obvious to me that she was either just being a bitch or was paranoid and judging the fact that I look young and thinking that I might steal the belt. I’ll have you know I don’t go shopping and spend money in places that pre judge me or make assumptions about me. I make good money and I will not spend money w someone that is rude.
She then calls on her radio to the other employees that she put me in a back room and that someone needs to come back and stand near my room. Another rude gesture but I tried to ignore hoping that she is just having a bad day. A girl ends up standing there the entire time playing w clothes on a rack in the back room pretending she is doing something. When I am done the manager magically pops up right away and makes sure to check my room right away. She asks if she can bring my clothes up to the register in which I reply no AGAIN because I still have sole looking to do. She makes a comment under her breath and walks away.
I later go to cash out and a girl helps ring me up. I end up spending $ 500 or more at the store regardless of the poor customer service I have just received. As soon as the manager hears the girl say how much my total is she immediately comes over and changes her tone. All of the sudden because she realizes I am spending money she cares about what I am doing today and what other shopping I have to do. Where was this concern while I was shopping and did she forget the fact that she treated me like a 15 year old that she didn’t think had the money to afford their clothes?
While the girl was checking me out she told the manager that an employee called in saying she would be 20 minutes late. The manager didn’t even acknowledge the girls statement not respond with a thank you or concern that the employee was ok. I am not surprised because with the way she treated me I would completely believe that she treats those that work for her even worse. This woman obviously doesn’t lead by example and has no concept of customer loyalty and how to provide breakthrough customer service.
In the end, I could have spent two thousand dollars because I loved the clothes. But I bought only what I really really wanted because I wasn’t sure I’d find it at another location. But the fact that I had to consider not buying anything because of the way that I was treated is unreal. And I will not forget the experience I had. I will share this experience with my friends who also shop at Anthropologie and I will not shop at this location ever again. At least as long as she continues to manage that store.
Poor management, poor customer service and a loss of a customer. Hope it was worth it. She needs to learn how to protect her store without sacrificing the customer’s experience.

This is my favorite Anthropologie location aside from San Francisco (multiple stories of heaven)! The manager is absolutely amazing! I love her so much! She has remembered me from years and years ago of me shopping at the Scottsdale. I truly feel like a VIP every time I come by to shop. A while back, I was ordering some curtains and I mentioned an online-​only chandelier I had my eye on. A month or so later, she called me and let me know that while they were re-​doing their bedroom display, she found the same chandelier I wanted tucked behind other supplies in their storage room. She offered to sell it to me and even gave me a bit of a discount for a few scrapes and a little dust. I was blown away! The chandelier now is the focal point of my room, and I love it so much! Not only are the products they sell amazing and unique, but their customer service can’t be beat!

I have been to this Anthro probably about 4 times, I have been to Anthros all over the country as my job requires travel. They are all very friendly with the exception of this one, they never welcome you when you come In And when I bought something today they did not even say thank you. It’s not any one person because I’m sure they have been different every time. It’s just this one the girls here are the most unfriendly lack of disregard for the customer I have ever had. Go to Scottsdale much friendlier!

This store is very cute! It’s a girls paradise. Every time I go into this store, I want to buy everything. It is appealing to the eye, smells good and the staff is very welcoming. The sale section in the back of the store is small and if there are several individuals back there it is hard to get around. They usually have good sales and the selection of items is usually very good. Since this store isn’t in a main stream shopping area, you get to choose from more sizes. It also has it’s downside that the store my not carry all of the items that the other stores carry. It is tucked away in a beautiful, upscale plaza in Mesa Arizona. The plaza is Dana Park. Stop by this store when you’re in this area!

Great place for pretty little gifts and free wrapping. Wonderful store to brouse in.

You know… first when my girl dragged me here… i thought it will suck. Once I stepped in… well…BAM! Interesting colors fill my senses. I do appreciate the set up of this place and the quirky items I found. So yea it is a chick store but still managed to entertain me.

Anthropologie is my first choice for shopping when I want to dress like a Mormon Mommy Blogger. I’m not sure how these 22 year old stay at home moms can afford the steep prices, but I’ll be damned if this stuff isn’t super-​feminine and adorable.
Kidding aside, here’s my advice for shopping at anthro. Shop the sale area but be aware that their sale prices can still be unreasonable for most people. When I see a belt *reduced* to $ 100, I kind of want to punch someone. You can find some gems in there though so it’s worth taking the time to look. Know that most of the brands that anthro carries tend to vanity size so if you wear a size 14/​16/​XL, you will still be able to shop here. Sign up for their loyalty card so you can get 15% during your birthday month. That brings me to final bit of advice. Buy the anthro-​exclusive AG Stevie jeans! They are the comfiest and most flattering jeans you will ever squeeze into.
Other pluses for anthro: great return policy, electronic receipts, and helpful staff. Maybe it’s because this store is in my neighborhood, but I definitely feel more comfortable shopping here than the Scottsdale location.

I am addicted to Anthropologie. I love absolutely everything about this place. I also love that I don’t have to drive to Scottsdale to shop there.
The staff is always very accommodating. I shop a lot online and have to return things occasionally. When I bring it into the store, they don’t require the receipt or even tags to return! They are very helpful and give great styling tips!
I suppose the only downfall would be the price but I think it’s totally worth it. Their clothing is so unique and you know there won’t be a ton of girls with the same top or dress as you.
Anthropologie has a fan for life!

I feel like this place is more like a museum than a retailer, given the ridiculous pricing. But really nice home décor here and decent pricing for sale items. Great service as well. Also, as one reviewer said, it’s nice to have an upscale retailer in Mesa (sorry, Superstition Springs).

Items are a bit pricey, but seems well worth it based on the eclectic mix of color and quality. I would rather purchase clothing than home décor.

I love how there is an accessible Anthropologie that is not at Fashion Square, Biltmore, or Scottsdale Quarter. :) There is plenty of parking at this shopping center. This Anthropologie is spacious — it is a one-​story building of course. I didn’t see any clothing I liked for this season, but I am still in love with their aprons and brightly colored-​vintage home décor.

GREAT service, beautiful clothing. I love this place for it’s unique use of fabrics, styling and environment to shop in… but 3 tops and a pair of jeans for $ 400? Is it just me or does the prices just keep getting higher every time I stop by?