Island Lincoln

My wife and I recently purchased a new 2016 Lincoln MKZ and couldn’t have been happier with the way the whole transaction was handled. Throughout the entire purchase Sonny Morrison and Bill Lloyd were our points of contact and answered any questions, professionally and courteously. When I was ready to finalize the purchase, Sonny and Bill had me in and out in no time. Very low pressure sale, very little back and forth or haggling as they had already offered the best price out of the dealerships I shopped. Sonny gave me a tour of the dealership and all of the amenities included with my purchase, including their restaurant, movie theater, barber and even gym that I have access to while having the courtesy maintenance performed on my car. Even if you are not in the market for a new car, their service department can service different brands and advised me that they will beat tire prices of any tire store for any brand of vehicle. Thanks again Sonny and Bill for the great experience!

Purchased a new 2006 Lincoln Mark LT here in 2006 and have been trusting them to keep it on the road ever since. I have over 115,000 miles on it now and it is still going strong. They never try to sell me anything unnecessary or not needed. All their maintenance recommendations have been right on target.

This place is the absolute worst. Bought two brand new «luxury cars» here and all I got was issues. From day one I had problems with both vehicles and I brought them back to get fixed and they say they fixed it and either it’s not fixed or I have another problem with the cars. I will never by a Lincoln or a Jaguar again. I will never shop here again.

Was in town for a visit and needed some work done on my rover at the last minute. Mark in the service department was able to get me in and got the work done before I needed to drive back out of town.
The final price for the work was actual below the original quote which was a nice surprise. I would of given 5 stars but the price on the parts are quite inflated but that’s to be expected from a dealer I guess. The service is definitely 5 stars.

Didnt but a car today but the WIF and I went to look at the new MKZ’s and staff was very professional and friendly. No pushy salesman which is huge with me.
Left there with a positive feeling that if we buy a Lincoln, it will be from Island Lincoln Mercury even though we are from Va Beach.

Service with comfort. I’ve never purchased a car here but the service I receive when taking my car in is top notch. Friendly staff. They wash your car (it’s not going to get the love bugs off though). The lounge upstairs has to be seen to be believed though (movie theater, barber shop, restaurant, tv lounge, library, game room, full gym… wow!).