Exact Time

This place is very expensive for watch battery. I did not want to spend over $ 60.00 for a battery (I don’t think the watch even cost that much). The worker was very rude, When I chose the $ 60.00 battery. If you want a good value don’t come here. If you want friendly service don’t come here. I realize that they need to make money to, but I no one deserves to be treated like this. Next time I’ll drive a little further and go to Alberts.

Good, fast service … i needed a crystal replaced, it was done in house in less than 15 minutes

This place is really awesome. Most watch/​jewelry stores I have used are courteous enough but Exact Time is a big step over and above. I am fairly new to the area so I had to rely on the referral of an acquaintance for a watch battery when mine died on my Tag Hauer (which are not the easiest batteries to replace according to my jeweler buddy back in metro Detroit). They recommended Exact Time and I was so pleased with the service. Everyone that works there is super pleasant and knowledgable. I am pretty sure it was the owner who helped me out and not only did the battery get replaced promptly but we got into a conversation and he could tell how much the watch meant to me (it was a special gift years ago) so he recommended some additional testing i.e. water in the mechanics, etc). to make sure it was still running the best it could after 10 years. I agreed and it only took a couple of days and I was notified I could pick it up. Prices are very reasonable as well. In addition to their wonderful repair services they have a great selection of merchandise for sale. I am very excited to return during the Christmas season to purchase gifts for my loved ones.