Sun Alterations Dry Cleaners Incorporated

After going to this place for years, we have uncomplicated clothing hemmed there all of the time and used them for dry cleaning… We never complain when the hems would fall out or if they did a subpar job, but I had enough when a pair of pants of mine weren’t hemmed at all and I paid for it. Never having complained before, I brought them back with another «new» pair to be hemmed, after much attitude, they said we won’t charge to redo the original pair. I thought this was fair and reiterated how I have never complained before. Wouldn’t you know I sent my husband in to pick them up and they told him they never said that even though the ticket represented 2 pants and fee for only one… My original tailor moved 4 towns away and I still went there for complex items, I’d rather travel for a simple hem now, than give this local business money. Not how you treat customers let alone customers of 14 years!