Dick’s Sporting Goods

I’m not a big fan of Dick’s. I think they’re overpriced and their snotty little clerks are too busy trying to act hip and cute instead of focusing on what the customer wants. And some of those clerks don’t know squat about certain aspects of sporting goods I think are just basic. And if you don’t know something, just say, «I’m sorry, I don’t know the answer to that. Let me go find out.» Is that too much to ask? Well, apparently it is which is why I avoid this chain like the plague. Only came here to get Royals gear after World Series. Total disarray. I guess they figured, they were going to make their money any which way so why organize the checkouts?

Took my daughter to buy some sneakers & there was only 1 guy working the section. After waiting a while, we got a pair out to us. They were too tight so I wanted her to try another pair on. Another guy walks by asks us if we’re doing ok to which I reply no we need another size. He literally just walked away?!? Wow…

I 100% agree with Chris G. If you know exactly what you need and don’t need/​want help, Dick’s is the place for you. However, I disagree that this alone merits a 2-​star rating.
I found what I needed, in the size that I needed, didn’t wait too long in line, and used a coupon that Dick’s sent me after my last purchase, earning double points on their rewards card.

If you know exactly what you want, and need NO help whatsoever, this is the place for you!
However, if you come in expecting assistance beyond helping you FIND something, forget it.
I tried on 2 different kinds of running shoes, and wasn’t satisfied. I asked for different sizes, which were brought to me. When I asked for his assistance on selecting the proper running shoe, he told me ‘they are all good’. Not exactly. The 2 brands I own obviously aren’t working for ‘me’. So, they can get you a pair of shoes, but can’t tell you a lick about them.
Off to the ‘fitness’ department. It seemed very ‘dark’ over in this area. I tried out an elliptical, but it wasn’t working properly. When I asked for assistance, as well as having a couple of questions regarding the ellipticals, he could only tell me exactly what I could read on the signs above them. Not only that, the one that I did like, was assembled VERY shoddily, or else it was a high priced piece of junk (I’m pretty sure it was the assembly).
Really, the only reasons this place didn’t get ONE star were because of the selection (select yourself, obviously), and there were plenty of employees. They weren’t assisting customers, but they were available. Two at the door, one in the aisle, one in fitness, and one in shoes.