Lam’air Heating & Air Conditioning

Worst company I have ever worked with. They ruined our AC unit beyond repair and we need a new one because of them. When they were «fixing» the unit, the left pieces of wiring inside the pipe and it clogged, and they cut a hole in our home to install a pipe that was not needed, nor authorized. You would do well to choose another company.

Awful company. If it wasn’t to late in the AC game then I would be switching to another company. Even if it meant spending thousands out of pocket vs using my insurance. Daneda? (Office gal) is awful and very rude. Promising to return phone calls and doesn’t and then everyone is giving misinformation. There is a reason If you google them they have awful reviews and locals call them «lame-​air» STAY AWAY!

Just got off the phone with Lam-​Air after discovering the $ 160 dollar capacitor they replaced sells for $ 15 bucks. They said they have a «industry standard» pricing model they use for parts. Complete BS. Challenged the lady on the phone about the price and she said «sorry about that». No resolution offered. I would expect to pay 2x even 3x for convenience sake, but over 10x the price of the part? Thieves. Fool me once. The only reason why I am giving a 2 star is I like the technician that came out and don’t blame him in the slightest.

Next problem we have with our heating, I know who I’ll be calling. Friendly people on the phone, and a super helpful and kind service tech.
While my experience with service calls has mostly been positive, it’s always a bit of an adventure calling a company for the first time. But once you find someone, it’s a great relief (kind of like finding a good mechanic).
Thank you.

Horrible company. We first went with this company to address one of our air conditioning units. They charged us over $ 250 to replace a $ 5 part. Granted, i realize the price of labor and knowledge (etc.) needs to be paid for. Completely understandable. But the price still seemed quite outrageous for the 10 minutes he worked on our unit. my father and I had the unit dismantled and ready for him to look at. We also put the shields back on due to the fact that i have no problem with working with a screwdriver… We contacted the company and they told us they would not budge on the price.
Yesterday our other unit went out. so we decided that we would try another company. We went with Caveman AC and also decided not to take the shields off for the technician. He came out, told us that this unit had the same problem, changed out the part, advised us on how to avoid this issue, and still charged us UNDER $ 150.
I’m disappointed with the lack of information Lam’air provided, the charge that my father incurred, and the lack of remorse they had when speaking with them on the phone. My parents are an unemployed couple, my father being disabled from work injuries. The lady was very rude, and i had no remorse when i made her cry.
It sounds horrible. I don’t care to be honest. I can’t vouch completely for Caveman, i don’t know if anyone is better. But at least with Caveman, I felt taken care of.