Mercer Island Pediatric Assoc

Dr Quinn was highly recommended by my OB. I can’t understand why. My youngest was slow to walk and he would always spend time checking her hips with a puzzled look, but never shared anything with me. When my LO hit 18 mos and still no walking, we were finally referred to a specialist at Children’s, where we only had a 6 freaking month wait. Dr Quinn said nothing to me about WHY we needed to see a neurologist, exactly. He referred us to Mosaic instead, a clinic that specializes in ASD and was not equipped for a screaming, non-​walking «toddler». (We had to make out own way to EI at Kindering, a magical place full of fantastic people that knew EXACTLY what to do with a non-​walking, now-​fearful «toddler».) He has a warm manner, and is gentle with the littles. But all of my questions were brushed off. This office is pro-​vaccination, and I am, too. But after reading the CDC website about the flu vaccine for my LO when she was 13 mos, I wasn’t sure what to do. The CDC research didn’t show an evidence-​based reason to vaccinate her age range. Also, my child was not walking. But when I shared my concerns, I could actually see him placing me in the anti-​vaccine kook box.
So, it turns out my child has hypotonia, a not-​uncommon muscular disorder that can be caused by over 800 conditions. It’s serious, was causing feeding problems, and requires very early intervention. Dr Quinn saw my child in the hospital, but missed it. For years. He gave bad medical advice concerning a walker (as in, not needed or recommended, a stance that made our specialist raise his eyebrows and then tell me we should absolutely have a walker, and should have had almost a year earlier.) Once diagnosed, our case was basically ignored.
We’ve seen Drs Ellis and Gonzales as well for my older girl. Both Drs were very condescending to my daughter (esp Ellis), did not listen well, or take her pain seriously. We had to go to a self-​referred specialist to get a serious bladder issue diagnosed and treated. And no, it wasn’t a «toileting» issue, as we were told over and over.
We’ve also had problems with double-​billing, and mis-​addressed bills.
I recommend special need children try another office. You can probably figure this out for yourselves from the very tricky ramp and lack of a disabled door push button.
We are still looking, too.

Some people are nice there the others not. Front desk dark hair young lady always nice and sweet with both parents and kids, however another one, older 50– 60 years old is not nice at all, nurses are ok, but not always helpful, especially during vaccination. Dr Ellner was not nice with my friend’s wife, she did not answer her questions, she was quite rude because his wife did not agree to do a flu vaccine on a top another five or six vaccines for their 11 month child. In our case when my child was sick, she always call it virus, but what kind of virus she never knows. She does not like if parents disobey her vaccination offers. Several times she was trying to encourage me to do 4 vaccines when my child did not feel well, had cold, a little fever (98 – 99), and. cough. When I disagree, she was not happy and started to explain that its ok to vaccinate because its just cold. I am not a doctor, she might be right, but I believe if a person or child is sick, and has a low immune system, adding an extra virus (died or weak virus or bacteria) into their blood would not help and indeed might make it worse, and is it a hurry? However, overall she is fine if you child is healthy normal kid, otherwise not.
Dr Gonzalez seems very intelligent and understand parents better than Dr Ellner. At least whatever he recommended worked perfectly for our family.

They gave my son the WRONG IMMUNIZATION and refused to take any responsibility for it. We are moving all our kids from using this office!

We love Mercer Island Peds! Dr. Schreuder is our family’s pediatrician. When we moved away and came back we came back to this group.
The staff here is super nice and we’re always able to get in to be seen. I’m not sure people here realize how nice it is to not have to wait weeks for an appointment.
At every point along the way, our kids have received expert care. This group’s knowledge of child development shows in the way they talk to the kids and answer their questions.
Definitely recommended!

Working with Mercer Island Pediatrics has been an absolute nightmare with billing from the very beginning. Dr Gonzales is a nice doctor but their billing staff, management and front desk have consistently gotten it wrong on multiple occasions resulting in issues.
Most recently they sent lab work to Seattle Children’s which is out of our network. They never asked and when we got a bill they said they don’t normally do that, they don’t know why they do that but that unfortunately they did and I’m responsible for it. Even though they admit they don’t normally do it and they normally check in with the insurance company this time they made a mistake!
One separate time they took a bead out of my child’s nose, the whole visit took less than 30 seconds, and billed multiple items to insurance which resulted in a large bill. They included all types of items attempting to get reimbursed for. When we confronted them they removed them all but one (still a 90+ bill).
While the doctors may be good, the problem is that dealing with the front office staff, billing practices and fighting each time we go simply isn’t worth the hassle.

Dr. Ellner is an amazing pedi! My OB referred me to her and we have been extremely happy! Being new parents, we have a ton of questions, and she has answered them all without us feeling rushed so she could see her next patient. Her nurses are great about calling back when you email or leave a message and are just as sweet as the Dr. She is easy to make an appointment with and is open Saturdays. I’ve never been this happy with a Doctor!