Holl Sheet Metal Heating & Air Conditioning

I’m puzzled by the two poor reviews. I have relied on Holl for both heating and AC issues for several years and have always found them to provide responsive and good service. Today I called because our heater went out and they came and showed me a cracked hose we could easily replace without extra charge. Great service!

Sales person was nice enough, but as representatives go, they tell you what to hear. i was promised a free service call the following year and never received one. Each year (this one included) Holl called to set up a service appointment, I told them I never received my free inspection and they should make good on their word. Long story short, only one star because there is no option for ZERO STARS. Beware, they make promises they do not intend on keeping.

This business is unreliable and doesn’t even have the decency to place a call when they decide not to keep a commitment. Adam Holl committed to do a major HVAC installation on a home I am building. He was quite polite and we seemed to be on the same page in terms of energy conservation and my needs.
He came out and reviewed my project and indicated that he would start the project the following week. The next Monday I got an e-​mail from him indicating that he lost a man an would be unable to do my installation. I assumed what he told me was true and called him indicating that I would like to speak with him directly as I still wanted the system and could be flexible. I also had a sense that maybe he had underbid and so indicated that I could even be flexible on price if that were the problem.
Here I am a week later and have heard nothing from him. That is a bad, bad way to conduct business. Stay miles away from these folks if you want good service.