Stein’s Garden & Home

This Steins is very large but for as much variety as they have they didn’t have many choices for each type of plants. I was shopping for arborvitaes and they had 2 sizes, I wish they would have had a smaller option. The checking out process is a bit tricky of lots of people are there with lots of carts. They have a good amount of registered, but they are very close together and the cashiers are behind a wall, so it is awkward. Most of the cashiers seemed pleasant. However, there was one who was crabby and I’m glad she wasn’t my cashier.

I love this place. Excellent selections and great customer service! They have a wide variety of vegetables, plants, shrubs and other great products. Great Christmas trees too. The plants I bought this spring are growing like crazy.

We will no longer do business with Steins. There guarantee that they verbally state when you make a purchase is NOT what you get. We returned several flats of annual flowers because they were dying. We spent many hours trying to get them to grow. When we returned them, we were told «Oh no, there is not guarantee on Annuals.» Well that is not what we were told when you were talking our $ 1000.00 just a month and month and a half ago. Also, YOU lost our Garden Club membership. The first time we spent close to $ 500 we were told there were 2 families under our number. Now we are told you can’t look it up by our number. If I would not know any better, I would guess you are a government agency, loosing all our pertinent information, not doing what you say, having us run from Cedarburg store to Mequon with our paperwork. What a wild goose chase. Honor your warranties. You will not be seeing us this next Fall, Winter or Spring. You took our last hard earned $ 1000.00. You don’t even deserve a 1 star in my book.

Holy Overpriced-​ness.
We went here the other day for a squirrel baffle to put on our bird feeder. I found that everything in the place was way overpriced… included the baffle which ran $ 25.
They were having a Tent Sale outside which consisted of junk that I don’t think they could GIVE away. It was like weird dolls that had scary faces, ugly lawn décor. I don’t mean to sound rude but I can’t believe people would even buy that crap… it was that bad.
I think the positives would probably be their selection of shrubs and trees but at this point in the year, everything was on sale and they were trying to get rid of inventory. So, for us, the positive was leaving with some money still in the bank :-)