Residence Inn Cleveland Mentor

I checked in late in the evening. The employee at the desk was very friendly. The hotel is quiet, clean and walkable distance to places to eat. I will be back in town soon and look forward to staying here.

This is a nice hotel. Spent just under a week in a suite with family, and we all agreed that the beds were comphy, clean, and the building was quiet and comfortable. Safe area, convenient dollar store and 24 hour food spot just down the road, close gas station, fast food, and quick access to the highway. The people who worked at the desk and the cleaning staff were all very nice and professional. Our only qualm was with the breakfast; ended early (though I suppose 9 isn’t too early, just early for me on a vacation) and the food wasn’t great. So I took off a star. Everything else though, was great.

Here’s why I’m giving this place only 3 stars?
GPS took us on a mission to find this place. Since it’s right off the freeway but you have to go a ways down to get to the street. I felt like a kid again (before GPS/​Cellphones) where we go lost and didn’t know our way around. Give us a break we had been driving for nearly 11 hours. Lol
The customer service was the tops, no complaints there! Staff was great checking is in knowing we had been on a long drive in from Dover, NH. Our room was very nice and the bed was perfect (Nice N’ Hard) The bathroom however was a bit of a surprise.
After our long drive the Fiancé and I just wanted to take showers, jump in bed, and sleep. We still had to finish another 9 hour drive to Peoria, IL. So we both jump into the shower, washing my face first and rinsing the soap off I ask for a washcloth, the Fiancé hands me a washcloth… From off the top shower curtain!!! … «Hmmm, wow… I didn’t put that there,» he looks at me. «WHAT!» he belts out. GROSS! It was all hard and crusty… Ewwwwwwwwwww… Lol. The housekeeper must’ve over looked it.
I plan to NEVER take anything the Fiancé hands me while in a hotel shower again! TRUST. BROKEN!
Other than that, everything was good. Breakfast was also very good! As subtle retaliation, I took an extra moisturizer from the housekeeper cart.

This Residence Inn turned out to be one of the better places I’ve stayed lately — thanks Marriott!
For starters — check in was quick and the staff were amazingly friendly and always smiled and eager to make you feel good about being at their establishment.
Next — everything in this hotel worked — elevators, pool, hot tub, all appliances in the room, coffee pots and they opted in for many extras that are getting harder and harder to find in this level of hotel. Complimentary coffee and tea 24/​7, free hot breakfasts, free newspapers, the right touches in the rooms AND everything was clean. It means more when a suite is clean in every room vs one small room at most places.
The bed was very nice — bedding was comfortable, fresh smelling and clean. The towels are nice and white and soft — and the 6:00 social with the baked potato bar, salad, chili and chips and salsa were all excellent. And the beer and wine were both nice and cold along with a variety of soda’s to pick from. And no social would be complete without desert, which were lemon bars that were quite good.
Also — food for thought — for a $ 75.00 one time fee you can bring your pets. Of course mine wouldn’t have been appreciated — GSD’s normally are not looked at as the most friendly dogs — even though they are!
The price for what is offered is a great value. Another added plus is the HEATED swimming pool — you need that in this area for sure. They also have a BB court and a decent fitness center.
Putting it all together and this one gets the 5 star as I found nothing wrong!