I wear contact lenses and like many people buy them for a fraction of the cost via the internet. Because of this, I occasionally need an eye exam and new lens prescription. With that in mind I called their office and explained that I wanted and exam and a prescription for contacts and would not be buying through them. They said fine. Go to the appointment, fill out the paperwork and confirm they will do just the exam and will give me a prescription. Get the exam done then they get nasty to me and refuse to give me the prescription — classic bait & switch tactics.