Scott Fross, DDS

The single-​star is not for the wisdom tooth extraction, which was performed without complications, but for the office’s lack of integrity regarding billing. Given that another local dentist was recently indicted for defrauding patients, you might think that dental practitioners would be a little more careful about trying to extract extra funds from the insurance company and the patient. Apparently Fross did not get that memo.
Extraction should be a straightforward procedure for any oral surgeon. If you need your teeth pulled, why not patronize someone who doesn’t inflate the bill or miscode charges?

Getting your wisdom teeth extracted sucks. However, Dr. Fross and his staff were all around excellent. I would recommend his services to anyone.

I should preface this by saying I actually really liked Dr. Fross. Everyone in the office was nice, and getting my wisdom teeth out went off without a hitch. At first, I actually thought I had a 4 or 5 start experience.
Then I got the bill. I was 22 at the time and on my own and my parents insurance. When they ran them, the receptionist told me that the procedure was fully covered. This was why I decided to get all 4 teeth out instead of just the one I needed too. I was guaranteed it would be free for me.
Not so. When the bill came in, I had been charged more than $ 700 out of pocket. When I mentioned this to them, they acknowledged that they had told me it would be free, and said they must have looked something up wrong. They did not change the price though, and I never got refunded the money. This is VERY SHADY business practice.
I wish it hadn’t been the case because everything else wen’t very well, but alas it did occur and it really ruined the experience for me. Be very careful with the financial aspects if you go to Dr Fross.

This was a fantastic experience for me. I came to get 4 wisdom teeth removed and was very very happy with how things went. Dr fross and his team were very nice, and everything went smoothly. Thank you dr fross!

FIVE STAR EXPERIENCE…
had an amazing experience with Dr Fross and he had an amazing staff as well. He’s extremely nice, helpful and accommodating.
I had to get my wisdom teeth removed because they were really bothering me. so my dad was referred to Dr Fross by a friend. I called right away and was able to get a consultation appointment within the week. I got to the appointment and met with him, took x rays and immediately told me the process and what was going to happen. he was very knowledgable and knew exactly what he was talking about. I had to get all 4 taken out and scheduled myself for surgery that same week!
Before I left the consultation he gave me 3 prescriptions, one for inflammation, one for infection and one for pain.
The day of the surgery I went to the office, and when I walked in, it was a good vibe. I was nervous but I got through it. he have me laughing gas, then and iv with the anesthesia. and I was knocked out. like KNOCKED OUT. so painless. it literally felt like 5 minutes. when he was done I was pretty much free to go. and thanks to all the mess he prescribed me I have no chubby cheeks and very very veryyyyyyy minimal pain.
thank you Dr Fross!!!

Super fast and super painless! Just the way I believe oral surgery should be. Needed to extract my wisdom teeth. I was able to get an appointment within a week of calling. Dr. Fross is professional, easy-​going, and did a great job of giving me details of what to expect. He probably spent more time explaining the procedure than actually performing it. Consult, extraction and I was out the door in about a half hour. Can’t say I even felt anything! Not that I want to have oral surgery in the future, but if I needed to, I’d be happy to return to Dr. Fross.

Let me start by saying: I HATE going to the dentist.
I had to get 2 wisdom teeth pulled and was absolutely dreading the experience. I went in to Dr. Fross’s office at around 2:15pm. I had to fill out some paperwork, get dental x-​rays, and have a quick consult with the doctor. He was very funny and charismatic during his consult and definitely put me at ease. Him and his nurse sat me down in the surgery chair, have me nitrous oxide, injected some local anesthetic (2 upper wisdom teeth), and after that it took Dr. Fross about 5 minutes to painlessly extract both teeth. I was completely done and out of there at 2:45pm. Needless to say, I was pleasantly surprised.
I would definitely recommend Dr. Fross for any of your dental surgery needs!

If you need a reliable surgeon who knows what he is doing-​you just found one. It can not get any better. I was reccomended by my dentist to visit 2 of them for my implant and then choose. The first one I went to scared me to death with his 1.5h lecture of how complicated my case was & I just showed him my x-​ray!!! I was seriously thinking to give up my implant procedure after this talk, but I said let’s give it a second try. Dr. Fross looked at my x-​ray for 2mins & said it’s piece of cake to do it without any problems. I left his office after 10 minutes puzzled. Was he too confident or not sure what he’s doing I wondered. Decided to check it out. It was a long 9 months procedure as a nature of this kind of surgeries are, but it was exactly how he told me it would be without any complications of any kind. I did not need to take any pain killers at all!!! Amazing! He really knows what he’s talking about & he’s excellent at his job.
I found his staff to be very friendly too, so I would gladly reccomend him to anybody who cares about their health.
Thanks again Dr. Fross!

I absolutely adore Dr. Fross and his staff. Gosh, I wish they practiced general dentistry I enjoyed my visit so much — which is saying a lot because who in their right mind enjoys getting their wisdom teeth pulled.
Anyhow, I was referred to Dr. Fross several years ago by Dr. Emam DDS (who also has a spectacular practice) for a tooth extraction. Needless to say, I remembered Dr. Fross’ pleasant demeanor and returned recently for the removal of my wisdom teeth.
Dr. Fross is an awesome surgeon. During my surgery he explained the process thoroughly, entertained me with his anecdotes and even played some good music. I felt zero pain! I must also give credit to his assistant who was warm and meticulous and added to the overall experience.
I thoroughly recommend this practice for many reasons, another being that they have state of the art panaramic x-​ray equipment — so you only have to take ONE x-​ray instead of all those uncomfortable ones.
Dr. Fross is clearly a cut above the rest. If you enjoy the best, love your mouth and want an attentive surgeon. Look no further!

I unfortunately needed an oral surgeon again over Thanksgiving weekend. Despite it being the holidays, Dr. Fross was happy to meet me and get me back on my way. I’m beyond thankful.

If you want a professional then STOP RIGHT HERE. Dr Fross is amazing., I was very nervous, it’s been 5 days today and i have not felt any pain or discomfort. NONE. I took Aleve after my surgery as a precaution, minus the two I consumed, I have not touched them since.
They should have a 200 000 000+star rating for Dr Fross!

My 19 y. o son recently had all four wisdom teeth extracted with no complications or swelling. I was so impressed, I called my general dentist to thank him for the great referral! I can’t say enough about Dr. Fross’ staff as well-​WOW! What a great team! very friendly, kind caring people who really like what they do and it shows! The front office was very detailed in her insurance billing so I did not have to figure my insurance out on my own, and explained in detail what to expect of my portion due. I am soo thankful for the great care from start to finish… my son even played soccer the next day! I wish I had my wisdom taken out by Dr. Fross-​would have saved me a swollen face!!! I can’t thank Dr. Fross enough for his wonder professional care! If I could, I would give him 10 stars!!!

I was extremely nervous to have my wisdom teeth removed. As someone who at almost 24 had never had so much as a cavity or stitch in my whole life, I was most nervous for the anesthesia. Finally two of my teeth erupted and I decided that I had put this off long enough. My best friend recommended Dr. Fross and even though I looked others up on Unilocal,I’m very glad that I went with him. The procedure went extremely smoothly and I was given laughing gas so I wouldn’t be nervous for the IV.
I briefly quasi woke up during it but didn’t open my eyes and was only vaguely aware of him saying «good job» to one of the assistants before nodding back to dreamland. Not unpleasant at all and that was something I was very concerned about. They were very attentive after the surgery and I experienced zero nausea (yet another of the things I was scared of).
A day later and I still haven’t experienced ANY swelling and while it is a little uncomfortable to have gauze in your mouth and be aware of not using one side of your mouth, I haven’t experienced anything close to what I would call pain. I feel like I could start eating regular food in the next few days but will remain cautious as dry socket is something I reallly do not want. For anyone wondering, they also sent me home with all of the gauze I could need as well as a nifty ice pack that stays velcro-​ed to your head so you don’t have to hold it there.
I still have to have my other side out but this time around I know I’ll be a lot less nervous.

I had a very good experience getting my three wisdom teeth extracted with Dr. Fross.
He did a very good job because I was able to go without gauze within 2.5 hours of surgery — very little bleeding. It’s the day after and my mouth is not all that sore.
I’m really happy I got the wisdom teeth taken care of, and with Dr. Fross.

After my last unfortunate visit with a dentist (see review of the dubious office of Dr. Keiles), I’ve been ambivalent about going to see any dental-​related professional.
However, my feelings changed when, while eating a slice of pizza, half my tooth fell out. Yes, gross. Yes, TMI. Sorry.
So this happened right before winter break at grad school (not in the Bay), and I scheduled an emergency appointment with the dental school. The young lady there said, «OMGOMGOMG you need to get your tooth pulled now!!!» So, based on the Unilocal reviews, I made an appointment with Dr. Fross.
Dr. Fross is fantastic. He put my mind at ease, explained all my options in great detail, and suggested that it might make more sense for me to wait until I’m back at school to get the tooth taken care of.
Wait, a dentist passed up business?
Yep. He sure did. It’s rare to see someone with those sorts of business ethics, and I greatly appreciated it. Thanks, Dr. Fross! I’ll see you for the next tooth. (Don’t worry, I’m sure there will be more).

I also had a very bad experience with billing at this office. I was led to believe the charge was less and that I would get refunded over a $ 1000 by my insurance-​I didn’t. I was told to pay the money upfront-​sounds very similar. I hope that Dr. Fross has changed office staff as this happened some time ago and was very distressing.

A++++ Great service. Would have wisdom teeth out again.
OK, I agree that the high co-​pay does sting a bit, but I knew about it before I came in (and he refunded about half of it when the insurance came through) so I have no complaints there.
The procedure itself was remarkably quick and nearly painless. From the time they slapped the gas mask over my nose to the time I was in the recovery room texting my girlfriend to come and pick me up was about 35 minutes. They sent me on my way with a week’s worth of painkillers but I only needed them the first day.
I followed the post-​procedure care instructions to the letter and the result was no pain, no puffiness and no complications.

I am very afraid of dentists. My dentist said he could not pull one of my back teeth and sent me to Scott Fross. I have no insurance so I had to pay in advance.
Everyone there was nice. I went in one door and out the other in an unbelievable (approx) 20 minutes !! Dr. Fross is very handsome and nice. He is humorous and inspires confidence !
The needle did not hurt, I did not even use laughing gas. I felt one
brief sharp pain and then no more. Afterwards, at home, I did not
even have to take an aspirin. It healed up painlessly. It was certainly worth the money.

Avoid this office!!! They are not that good at what they do and they are highly dishonest.
Dr. Fross is not a bad guy personally, but his business is run both poorly and like a total scam. This was my experience:
1. On the morning of my appointment, the receptionist demanded $ 400. I told her I had called my insurance company the day before and they told me TO MAKE SURE THE OFFICE DID NOT MAKE ME PAY UP FRONT. The office should abide by policy, the rep told me, and they should bill the insurance for 90% of the amount after the surgery. The receptionist rudely told me «I don’t bill.» She expected the $ 400. When I showed hesitation, she said, fine, you said you only pay 10%? Then you have to pay $ 220. Amazing how the price comes down in just 2 minutes. Even then, I told her the insurance company told me I should not pay money before the service, but not wanting to argue with the rude receptionist and not being able to reschedule a major surgery, I paid her the money. I saw Dr. Fross in the background pretending not to hear the rudeness of his employee.
2. My surgery did not go that well. I was in intense pain for nearly 2 weeks. On top of that, the office was not clear on what the pre-​op instructions were. Sure, Fross had written me a few prescriptions, but I thought they were for pain meds. I did not fill them because I decided that I would only take the pain meds afterwards if I needed them. The day before the surgery, the office called me and said «don’t forget your meds.» I had NO IDEA he had prescribed an anti-​inflammatory — apparently not taking that prolonged my pain.
3. Back to the money scam — when I got the statement from my dental insurance, I found that $ 220 was almost $ 100 more than what I should I have paid. I called Fross’ office. They decided to refund the overcharged amount… if they had not, I would have complained to the BBB as well as the ADA. Instead, I decided to write this review on Unilocal.I will also tell my dentist who referred me that I did not like Dr. Fross and I would suggest he not refer people there.

This guy was superb… funny, kind, nice, deferential… dismissive of fears while not being dismissive of the patient.
I came out of a 10am appoitnment at 10:40am, four teeth gone… zero pain, zero puffiness.
I am not sure how he did it, but it was the smoothest procedure I could have ever had done… and in all the ways I thought my wisdom extraction could have gone wrong… I never once thought it could have gone this well… not once.
HIGHLY RECOMMENDED.