Gus’ Garage Door Service

I concur with DD. I had hired Gus recently to put controls. If you need other workers to work at the same time with Gus, he is not your guy. He appeared and sounded polite during first meeting — but nah!- you would hear «no way» in your own property because he wants to park his truck on your driveway to access his tools (oh yeah — he can walk — but maybe lazy) and no one could park there while he works because he wants the driveway all for himself! He cannot work in a team environment including you! And btw, you need a written contract especially on the price — because — he will increase it later. Am used to working with decent and honest vendors in my business so Gus will not be in my list.

Gus is rude and unprofessional.
We had old sliding garage doors, and wanted to replace them with overhead doors. We called Gus as he was highly recommended on Unilocal.
I called him, and scheduled an estimate for 1PM on a weekday. He called me around 12 and asked me if he can be there in 10 mins, as his previous job got over early. I told him yes, and then tried calling my wife (who was going to be home) to confirm. I couldn’t reach her, so I told Gus to wait for 5 – 10 mins till I am able to contact her. He got very rude on the phone, and left. My wife had just stepped out for a few minutes and if he would had waited for 5 extra minutes, then it would be fine.
I still apologized to him, and asked him to reschedule. He gave me a time for the next day that he can come between 1 and 2. This time, we made sure that we were home. He called us around 12.20 he would be home in about 40 mins. However, he didn’t show up nor we could reach him over the phone. Finally, after 3 hours, he texted us and said that he can’t come at all, and will come the next day (which he didn’t come either).
I have never seen such unprofessional, rude behavior from anyone. I really don’t understand how he is still in business, let alone have such high ratings.

Gus is prompt, friendly, trustworthy, and thorough. Thankfully, Gus was able to fit me into his Saturday schedule to fix a broken spring on my garage door. The whole process was extremely easy. He promptly returned my call in the morning to setup an appointment time. Upon becoming available earlier than expected, he called me to see if it was ok to come earlier, which was courteous and respectful of my time. Gus fixed the spring very quickly, and ‘tuned up’ my garage door by tightening the bolts and chain, lubricating the hinges and rollers, and even cleaning the cobwebs I had been accumulating over years of neglect. He answered all of my questions and really made me feel comfortable in understanding what he was doing. The garage door is now running smoothly and quieter than ever before! Much appreciated, Gus!

I found Gus by doing a search for Eichler horizontal garage doors. They are a little tricky to work with and he did a fantastic job! We had contacted another company but they didn’t want to come way out to Concord for one job. Gus was happy to make the trip from Menlo Park and in a few hours, had the job completely done. If you have an Eichler and want someone who knows what they are doing — call Gus!!!

I called Gus at 7:30 am on Christmas Eve. The poor man answered his phone, and said he would come by 9:00 to fix the broken spring on my garage door that had broken. He did, and it’s all fixed. He also oiled all the fixtures, lubricated the tracks, and waxed the side doors. He was also very pleasant to talk to, and I would use his services again!

Gus has a «if it’s not worth doing right, it’s not worth doing» attitude. He re-​did our wiring, adjusted the door springs, re-​aligned the frame, oiled the bits that needed oiling, all before he even tackled the main motor box. After replacing one part and using a bit of magic to get another working the opener was functional once again.
He was able to come out the same day and was done in about an hour. Perhaps I got lucky with his availability but it was a great experience. I’d highly recommend his services.

I called Gus to help fix my LiftMaster garage door, which only opened part of the way and the lights stopped turning on. He showed up that same day and had a great attitude. He greased the spring, made the door feel less «heavy» and fixed the metal strips that touched the light bulbs. After he left, I called Gus again when the door some times still didn’t open all the way. He went the extra mile — looking up manuals, calling tech support — and he came back to reset the garage door. It now works perfectly thanks to Gus! I highly recommend him.

2 days ago while opening the garage door at our new home it broke, sending the heavy wooden door crashing to the floor and just missing our daughter. We found Gus’ the next night and he showed up the following morning. In 3 hours he replaced the door opener but also the 20 year old spring that was not the proper strength for the heavy door. He was fast, courteous, and showed me how everything should work after the install. Excellent work.

My garage door took a poop on a Saturday night, the torsion spring broke. The next day I searched for a repair place, found Gus on Unilocal along with many positive reviews. I called on that Sunday (knowing he’d be closed) to leave a voicemail. Even though it was a day off for him, he called me back that afternoon and scheduled an appointment for the following day. He came out at the arranged time and fixed my door within an hour. Quick, efficient and professional. Super nice guy and price was quite reasonable. I definitely recommend him.

Gus did a GREAT job installing an opener on our Eichler with horizontal sliding doors. He was very professional and explained exactly what was needed without trying to over-​sell us on unnecessary track replacement or extra features. Very well done and I highly recommend!

I highly recommend Gus — this guy is GREAT! I called him on a Saturday and explained a problem with my garage door not closing. He explained the possible problems and what I might do to fix it myself… all on the phone! It turns out it was an easy fix, so I’m good for now — but I’ll be sure to call Gus when the openers finally bite the bullet! Thanks again Gus!

Great service! Gus was able to quickly assess the problem and provide a solution. So helpful!

Gus provided excellent service from beginning to end, and for the most reasonable price I could find after calling several places. I had no idea what maintenance is required for garage doors and called him simply because our garage door seemed loud and one of the openers was coming a little loose — he arrived promptly, did a thorough, complete, thoughtful evaluation, spent over an hour servicing the garage doors including oiling and repairing broken/​missing bolts/​nuts, etc, and reattached the opener to the garage ceiling. Throughout he spent time educating me on what to look for and how to maintain the garage door so its stays in good working order and safety tips since we have a baby in the house. So pleased, and all for a very reasonable price. Thanks Gus!

Amazing service, Gus is awesome! I had an overhead spring break before taking my son to school and Gus had it fixed before I had to pick him up from school. Garage door is fully adjusted, smooth and quiet now. Professionalism, honesty and quality work, that is all one can ask for. Thanks Gus, Marc

He showed up promptly this morning. He replaced the springs and suggested that we didn’t have to preemptively replace the springs for the second garage door but he cleaned both doors, oiled them, adjusted them, tuned them, etc. Basically, he did a hell of a good job.