A A Lock

I’ve used this vendor for years, and a recent interaction confirms why. A heavy duty barrel cylinder lock on an outside gate broke. I took it in and told George that it was 25 years old and I probably needed to replace it. He looked at it and said that would cost several hundred dollars and he could fix it for much less. A few minutes and $ 8 later, I was out the door with a lock that works like new. They do great work, and they’re honest about the scope needed. Kudos, bravo, and thanks!

Nothing but problems with this place. Tried getting someone out to look at a simple job of changing house locks. Asked repeatedly each and every time to call before they arrived so that someone could let them in since it wasn’t occupied. Three times they came out without calling, only called when they were at the doorbell, and then left because they couldn’t wait. They never got this simple request right. Finally got someone to come out and look at giving me an estimate on a home alarm system in addition to changing locks. Tech was as rude as they come: argumentative, in a hurry to get out, and wouldn’t listen to what my concerns were. What’s worse? After all that, they kept promising to email the alarm quote that I never got. I finally got someone out to change the locks. Nice guy, but the price I was quoted was an estimated $ 120-​something. What I actually paid was nearly $ 400. Personally, I think they gouged me on purpose and then stopped responding to my repeated requests for the alarm quote because they got annoyed at dealing with me and my silly requests. I’ve never had a company go this far out of their way to avoid me. Silly me. Someone else got my business.

Yesterday, our 16 month old locked me out of our house (while he was still inside). Frantic, I called A-​A Lock and they had a locksmith at our door within ten minutes! The locksmith saved the day and quickly opened the door. The locksmith made us two extra keys while he was at our house. While the locksmith was out, he cut a key for my Toyota truck that I just so happen to need as well.
A A Lock was super quick, super professional, and incredibly reasonably priced. Their work was top notch and my new truck key works just as well as my factory key.

Great place to get your car keys made. Thank you for making sure my new key worked before I left! Great service and great price. Definitely be back in the future!

Very happy with this service. Not only did they opened my door — which was closed from the inside — they even fixed the lock which has been previously damaged and gave me a free copy of my key, the whole thing for a very reasonable amount. Will use them again if I have a need.

Took in my motorcycle key and a blank to have them cut a duplicate for me so I could get it programmed when I took my bike in for service (it’s a chip key that needs to be programmed to match that specific bike). They mangled the new key beyond recognition. They’ve offered to order a replacement, but that means taking off work early a second day to get there before they close and then making a special trip to the dealer, which wastes many hours of my time.
I will update if/​when they actually come through on the new key.

No one would drive more than 30 minutes to go to a locksmith right? Of course not, but if you’re in the Menlo Park/​RWD City/​Palo Alto area and need anything key or lock related, these guys and gals are terrific. I’ve had locks rekeyed, keys duplicated, and multiple locks synchronized for the same key. They are very intelligent and experienced and you can absolutely tell. I’ve been to Home Depot and Lowe’s many times just to duplicate keys, but half the time they don’t work and I have to return them. So I had to go twice, spent some gas, and saved a whopping 75 cents per key! I stopped doing that many years ago. Do it once and right, this shop is top notch!

very happy with the service and the price

Unilocalers beware! Stay away from this store!!! I was way overcharged for somethings that I bought.

These people are awesome. Great service and genuinely helpful. Brought in my car keys to get copies, George took the time to get the key that work best for my sprinter, even was able to get the chip cloned which i thought i’d have to go to the dealership for. Very knowledgable and pleasant group of people working there.

Went to 4 places for my 6-​pin key to be copied and this is the only place that had a key blank that matched AND even offered to modify a different key blank because the shape of the first one was a little weird!

They overcharged me an amazing amount for locks on our new home
Never again

Easiest key copying experience ever. Fast service.
I needed to copy 2 keys. I was in and out under 5 mins. The staff are super friendly. There is an entire wall of keys of all shapes and sizes just waiting to fit your unique key needs. Cool environment.
There’s parking.
Who knew getting keys copied could be so pleasant ??
Go. Go. Go. You will see the difference.

This place is great, quick response, knowledgeable service staff, good pricing. I use them for all of our properties at my last three jobs.

One of the best businesses in the bay area! I had a dysfunctional door lock. They not only got a no-​cost replacement, but did a very professional job in re-​installing the new lock even though the warranty period was questionable. Highly recommended!

Ducati riders — do you only have 1 black key and no code card? That scenario seems to happen a lot when you buy a used Duc, as it did me. I’ve researched this mess for months.
But now I can breathe easier, because the black key was successfully copied, electronics and all, by the cool guys at AA.
Start by getting the correct blank from
. For me that was the Sidewinder. This blank is also good for some Aprilia and Moto Guzzi bikes.
Next, take it (and your black key) to AA, and ask for George.
All will be good.

One guy quoted me $ 150 when I came back I was quoted $ 300. Told him what I got quoted earlier and he mistakenly thought I meant another locksmith, then I told him it was his coworker. He called back saying saying the guy who originally quoted me was new from the auto industry and that the prices changed on the keys, so he said $ 150.

They fixed some very old locks on a bookcase (150 yrs old) and on front door (50+ years old).
Really hard and they did they best given the funkiness of the locks. Expensive, but they had to spend lots of hours.

I was happy with my experience here.
I got 2 copies of a key made here. I was in and out of the store within minutes. Very prompt service & got the job done.
This isn’t something I often need, so I can’t really comment on the price… $ 2.25/key. Seemed reasonable to me, but perhaps you can find it cheaper elsewhere. For me, it wasn’t worth the extra time & effort to find a cheaper place since this was so close.

It was like magic.
I needed to make a copy of a key. It was an older model so I thought they would need to special order it, but they had blanks in stock and I was in and out of there in 5 minutes.
The locksmith was very helpful and answered several questions I had about their safes while I was waiting for the keys.
All this and at a very reasonable price.