Enclave At Menifee

Why is everyone bashing this place? They’ve always been accommodating to me. I’ve been here over 2 months now and haven’t had any trouble. Upon move in there were a few things I hadn’t noticed (burned out light bulb and some scratchings on a mirror) I told them about it as soon as I found out as I settled in and they took care of it right away. I haven’t come to the point of moving out yet so I can’t comment about that but so far the staff has been perfect.

Great apartments. Horrible office staff. These women are ignorant to say the least. Very dishonest and do not know what they are doing. The maintenance guys are amazing and there when you need them as long as the office people let them know where they need to be. All I can say is get rid of the girls up front and this place will be lovely.

Do NOT trust this complex. GET EVERYTHING IN WRITING!!! It appears I am not the first person they have proven to be dishonest with.
This place is unbelievable. I asked for a move out inspection a couple of times and was told each time that the Maintenance Supervisor was off that day — apparently no one else is qualified to inspect a unit. I went rounds and rounds with the Office Manager explaining how that is illegal, and I am entitled to a move out inspection. She finally asked another maintenance worker to look at my unit. He walked in and said the unit looked nice. He said that they always charge for cleaning, but there were no holes in the walls, the paint and carpet were in good condition and the apartment itself looked clean, as I cleaned it.
By law, they are to return your entire deposit or send you notification explaining why your deposit is not being returned in full within 21 calendar days of move out. I received nothing from them, except a phone call 30 days later stating that my account is outstanding. They wanted me to set up a payment plan over the phone. I refused and said that I expect them to abide the law and send me something in writing. I am not sure how I owe these people money, but I do find it funny that they claimed to have sent me a letter to an address other than the address I provided them upon move out.
P. S. They have a SERIOUS roach infestation and the pest control service does not rid of the problem. GROSS!!!

I wish I looked at Unilocal before moving here. I’ve lived here less than a week and have had nothing but issues.

This place is horrible. The front office personnel is not honest to say the least. It is run down and dirty.
You will be much better off renting from some of the surrounding apts. rather than this Enclave at Menifee.

Enclave gathered all of the dumbest ladies in the neighborhood and gave them a job in the leasing office. They’re very snarky and defensive, and would rather walk straight into a wall than to do anything else that wasn’t directly handed to them via text. No ability to think comprehensively. They should have hired robots.

I think something needs to be done the speed limit in the community. It seems Ike the speed bumps don’t work. I hear cars speeding and going over the speed bumps like its nothing. There are kids playing outside all the time (riding their bikes, scooter, skateboard, etc.). An accident is bound to happen if people don’t slow down.

I’ve lived at the Enclave at Menifee for six months. I live in the middle of the complex in a downstairs apartment. It’s always a gamble living downstairs, but thankfully my upstairs neighbors are very mellow. I’ve never had any problems with any of my immediate neighbors. In fact, this complex is amazingly quiet and low key. There are children around, but nothing out of the ordinary. I was careful not to rent near the pool, playground or grass area. It’s dog friendly here and everyone seems to be responsible pet owners. I had more problems with barking dogs in my old tract house than here. In fact, I rarely hear any canine drama. My biggest complaint is the occasional outside smoker. I’ve needed several little things repaired and have never gotten attitude from anyone in the leasing office. They are all very nice and have excellent customer service skills. They respond immediately, usually the same day. The maintenance staff are also very respectful. The staff make a huge difference in making or breaking an apartment experience, and they have it down. The complex is kept clean and well maintained. Overall, I’m very happy here.

I have had only positive experiences so far! I’ve been here since October, and am very happy living here.
The girls in the office have always come across as professional and friendly. They offer a student discount which no other apartment I looked at offered. They also are pet friendly with a higher than average weight limit of 35lbs for dogs. Other places I looked had a 15−20lb max.
The apartment was very clean and fresh and exceeded my expectations. (Some minor carpet spots have re-​surfaced after the initial cleaning… but that’s what happens with carpets! They are small and I hid them under decorative rugs.)
The unit I chose is on the bottom level, right next to a playground area. The missing star would have to be for UNATTENDED small children leaving garbage around and screaming at the top of their lungs. Also for lazy residents that don’t pick up after their dogs!!! There are doggie waste stations with bags provided at every grass area and people still won’t walk 5 feet to clean up after their pet! Amazing. The maintenance staff do their best to keep things nice. It’s never messy for too long.
I took into consideration the noise level when I chose this unit… having a dog, the location is ideal: being able to step outside and the park is right there! The neighbors have been friendly. The pool area is big. The gym is sparse. but there are other local gyms close-​by. When my garbage disposal quit working, they quickly fixed it the next day. I needed an extra slat for the blinds, and they brought it right away along with an air filter that the maintenance man checked for me while he was here. Very nice of him!
The location is great for menifee. close to MSJC, the market and a few restaurants.
All in all. it’s been a pleasant experience for me. I feel safe here, and I love coming home.

Horrible! Unprofessional. If I could give them a negative I would. They lost my deposit by mailing it to the wrong address, the address they sent the deposit to doesn’t even exist, and then the manager Courtney basically acted like she didn’t care. I was promised a call back from her and never received one. I have read other bad reviews about the management being uncaring towards the residents. Now I am glad I didn’t move there! I would not recommended them to anyone! I’m still trying to get my money back from them. When you try to talk to the management on the issue she just hangs up on you. Completely unprofessional way to handle clients!

Actually nice apartments at somewhat affordable rates. Usually quiet with an occasional party. Only reason I give one star is because my Girlfriend and I rented a one bedroom here and signed a year lease. We were here about 4 months when I was hit in a head on collision on my way to work and suffered permanent damage to my back and injured much more. I was forced to move in with my dad because my tiny gf was unable to care for my 6’2 240lb frame. In such a horrible accident the agents at the office could care less. They helped us in no way and because my live-​in gf of 2 years was not married to me they took me off the lease and started stiffing her with all the bills. Because I was out of work and in the hospital for 2 months there was no way her part time job in retail could pay for all the bills. We were forced to pay the 2500 dollars to break out of our lease just because they were not understanding of our situation. I feel they took advantage of us and I feel we should not of had to pay this in the extent of the law. But with everything going on with me in a coma for a week then remaining in the hospital for 2 months I feel this complex took complete advantage of us. Ya we enjoyed our apartment and liked it, but because of these actions this complex took, we will never be moving into another apartment owned by the same company. It still baffles me how they got away with this!