I love Verizon’s network. That being said, I am not pleased with this store. There are always lots of customers and never enough salespeople. Worse, the salespeople do not acknowledge you while you wait. When they finally do get to you, they try and push you to buy nicer, more expensive products. I went in knowing exactly what I wanted, and it took forever to get it. I had to go back several times for upgrades and/or replacements, and I hated it! Go to another Verizon store.