Milano’s Men’s Wear

Outstanding Customer Service! I worked in retail while putting myself through graduate school 20+ years ago. Decent customer service is rare these days, but the workers at Milano’s are FANTASTIC! I am a single mother and went to Milano’s because I needed a tuxedo shirt for my son’s band concert– the day of the concert! The store I planned to buy it from said they still carried them on the phone, but when I got there, an employee said they quit carrying them two years ago! I was so mad. We found Milano’s by accident, and I am so glad. They fitted him for the shirt and we left grateful. Yesterday we needed a dress shirt, so we went back. They were busier, but brought an employee from the back to help us. He was fitted for a shirt, and for dress pants too. And when they did not have the correct size pants, she told me which store to go to buy them! Who does that these days? My 13 year old son says he wants to shop there all the time because they treated us so well. As a dentist, I pay attention to how my staff and I treat patients and I will be talking about Milano’s customer service next week in the office as an example of what to do right.