Las Savell Jewelry

I had a nice experience the first time I came in. An older woman was very nice and took care of my needs. I asked her about having my wedding band redone to match my new ring and she said of course. So, naturally I returned with my husband to inquire about having it reset. And then I met her. This woman, literally the rudest person I’ve ever met in my life, stood in front of me. She seemed to be sizing us up as soon as we came in. I should also mention there wasn’t a single person in the building except for employees. She was cold, old and stuck up. She acted as if I was insane for asking to have my band reset, even inquiring if I wanted them to use all of the diamonds. As if I wanted them back in a baggie. She finally went and retrieved who I am assuming was Richard, the actual jeweler, who was very nice and helpful. He really was the only reason I left my band there. She then called my $ 500 watch «cute» as if to say it wasn’t good enough to be in their store. She then wrote my name down, incorrectly even though I spelled it for her and kept wiping her snotty nose into a damp tissue. I showed my husband a necklace in the counter that I liked which she commented on but then didn’t ask if I wanted to see it or offer to pull it out to show me. Luckily when I came back to pick up my band, she was talking to someone else so I didn’t have to talk to her. Another woman, very nice helped me. I really hope she’s related to the family somehow because I cannot imagine how she still works there. If they would like to stay in business they really should fire her. It was appalling how terrible she was. I guess when you’re that old you think you can behave however you want. It’s people my age that could keep them in business or help put them out of it.

Las Savell, how could you do this to me?
You fixed my wedding band for a small price and made it shinier and prettier than ever, to the extent that I can’t bring myself to get (or ask for) a new ring for our upcoming anniversary. Now I probably will be stuck with this thing forever. *Sigh*.

Well, she said yes, so I guess I can’t complain.
In all honesty, I couldn’t be more satisfied with my entire ring-​buying experience at Las Savell. She found a ring she loved, but decided that she’d LOVE it if a few small changes were made. Richard created a work of art that was exactly what she wanted, and he did it for a reasonable price. I wouldn’t recommend that anyone go anywhere else.
Las Savell is also the only jewelry store I’ve been to that actually has jewelers (yes, plural) on-​site. That means that if you want modifications done, they can take care of it right here instead of sending it off to who-​knows-​where. And we’re not just talking about resizing here — my fiancée at first considered adding diamonds along the shank of her ring, and Richard said that he wouldn’t have any problem doing that. I couldn’t even begin to wrap my head around how that would be done, but he talked about it as if it was no more difficult for him than running to the store for a bag of chips. They’re absolute professionals here, and they’re very good at what they do. Good luck finding that kind of service or talent at the mall.
Also, don’t be put off by what might at first seem like a relatively small selection, especially if you’re looking for engagement rings. We sort of put the staff here through the wringer as she was trying to figure out what she wanted, and no matter what she came up with (and believe me, she came up with some out-​there stuff), Richard would call me within a few days and say that he had found exactly what she was looking for. They have extensive contacts within the industry, and the talent to assemble or create just about anything you dream up.
There aren’t a whole lot of these small, locally-​run operations anymore, especially in the jewelry industry. But if you find a good one, the creativity and talent of its staff will pay off in spades. And, if you’re reading this review — you’ve found a good one.

Las Savell is a local Memphis jewelry store from what I can tell. I came here to have my fiancée’s ring resized from a 7 to a 6.25 (yeah, I know you needed to know that lol… I’m a horrible guesser of ring sizes:-P).
The resizing was a decent price; around 50 dollars with tax included. I checked out the store’s selection, they had a decent amount of selection; they had low end stuff to high end stuff. I only gave a thorough inspection into their watch selection as I’m into watches, and their prices were actually decent for a city without a jewelry district. An early 90’s 18k yellow gold Rolex Presidential was only 8k dollars or so. I didn’t check out the watch itself totally to see if it had an aftermarket band or anything, but 8k for a Presidential with even an aftermarket band is a pretty good retail deal. They also had lower end watches such as Techno Marine and Timex; I think they also had a consignment portion.
All in all the service was pretty good, the ladies behind the jewelry counter are not pushy at all and in fact have a really good sense of humor! The lady who helped me out was shooting one-​liners every other sentence lol.
As with all jewelry shopping, do your homework, especially if you’re buying diamonds. Gold shopping is at least easy to comparison shop as 10k, 14k, or 18k is what it is. Just don’t think you can buy gold at the spot price of the gold market. It just doesn’t work like that. Shopping for diamonds is much harder; everything is very subjective. If you don’t feel want to put in the effort and just don’t want to get ripped off, just do your comparison shopping to diamonds with a GIA report. GIA is the gold standard; you’ll pay a premium for diamonds with a GIA report attached to your diamond, but at least you know you aren’t getting ripped off. After that you’re on your own with your own eye. For me personally though, buy the diamond, not the report.

This store USED to be one of Memphis’s finest. They are living off of old reputation. These people have forgotten what customer service is. I bought a ring for my wife and it was inferior in quality and they refused to take it back. Do not waste your time with this store.