KC Travel & Tours

It is almost unbelievable how unprofessional this business is. My friends, my family, and I purchased airline tickets from this establishment. Not only were my friends and I forced to purchase entirely new tickets as a result of the originally-​purchased tickets being unusable, I was reassured I would get a refund for the tickets that could not be used and was only refunded when lawyers got involved. It had been more than a year of back and forth with this company and still no refund until the owner was worried about a lawsuit. This was the most frustrating and upsetting experience I have ever had with a business, and I know several others who have had similar experiences. Do not conduct business with this company unless you are prepared to deal with incompetence. If only there were a way to give zero stars…