Jiffy Lube

Just had my oil changed at this location and was very pleased. The staff was very professional and helpful and did not try to pressure me into services I did not want. This location is actually not the closest to my home, but I like the way I am treated here. Even though it’s out of my way, I will continue to patronize this Jiffy Lube rather than the one in my neighborhood.

Very friendly staff, courteous, helpful and quick with a discount. Pleasant experience all around.

Went with a Groupon for oil change and tire rotation. The guys changed the oil and then started the tire rotation. One of the bolts on my tires was deformed and they couldn’t remove it. They apologized profusely for being unable to service my car with the screwed up bolt.
The service was fantastic, these guys bent over backwards to try to figure out a way to get it off. In the end, they were unable to do it. They told me I should take it back to where I had the tires put on and have them fix it.
Anyway, these guys were great to deal with, helpful, and just plain trying hard to please. I’ll be back.
Thanks, Charles and Steve.

I am lazy. I mean really, really lazy. Therefore, my car had gone for, like, 6000 miles without an oil change service.
I took a little jaunt to Memphis and after driving the 550 miles there I realized this and thought I’d better get my trusty little Ford lubed up.
The last two times I have visited a Jiffy Lube the guys working there (this location and one in Chicago) acted as if we were in 1950… opening doors, calling me Ms. «B*****», throwing jackets over puddles, riding in on white horses, etc. I think this must be new training from JL corporate or something. Don’t get me wrong, its totally refreshing for men to act like gentlemen (as they should!) but it was definitely shocking, especially in a place where everyone is covered in motor oil.
So, two things that are keeping me from writing a review with higher stars: The first thing is that the service was so fast that they couldn’t have possibly done things with accuracy. I mean to tell you that I was in that little waiting room for less than five minutes, no joke. When I drove away I heard some metal clunking-​around sound inside my hood.scary. I pulled over, lifted the hood… everything was in its right place but WTF was that? Some left over wrench or something fell out when I drove away? Yikes. The second is that on the 550 mile drive home I noticed, half way home, that my tire had a big bulge in it! Over-​filled with air? Maybe. probably! Ugh. Scary, I could’ve had a blow out. Not cool. Now, these tires have seen some serious mileage and probably need to be replaced anyway. I cannot say for certain if these guys had anything to do with it but the overall experience made me weary.
All of that said, I generally have a good experience at Jiffy Lubes and will continue to patronize them. Just slow down guys, and pay attention! Oh, and keep up with the door-​opening and the gentlemanly behavior. Its a refreshing change from all of the DB’s out there.