Great Lengths

great for hair cut when you’ve got curly hair but don’t do color here! Horrible outcome and feel as though Ive lost half my hair as they yanked comb through wet fragile hair while I laid my sore neck back against salon bowl-​the stylist said she had to comb the color through as mu hair was knotted and being yanked out!

Worst customer service! Will not get my business or recommendations. I was a new client, and I was supposed to get Deva curl cut and highlight with Brooke. I was running 10 minutes late (my poor puppy had been vomiting all morning!), so I called to let them know I would be a tad late. As I was about to be there, the receptionist calls me to let me know Brooke would only do the cut or the color because I was 10 minutes late. I was shocked by this– it’s 10 minutes. I work in healthcare– I cannot imagine ever considering to tell my patients I can only treat one of your problems because they were 10 minutes late. If I am good at my job, I can make up for loss time. I can understand 30 minutes or maybe even 20. But really this is a service industry– accommodating clients is a high percentage of your job.
Needless to say this curly girl will take her business where it is appreciated. Ouidad salons all the way!

This place is great for a haircut for curly hair. But not a color. I walked in for a new look. I told the lady I wanted to look very different when I walked out, but I didn’t want Koolaid hair. She dyed it a red you can’t see unless I’m standing the sunlight. I asked for something a little less subtle and that didn’t require me to ask folks to step outside so they could see my awesome new hair. She dyed it fuschia. Total bill $ 305. To get a dark color to cover up the now Koolaid hair, another $ 100. Now, I’ll be clear that I didn’t go in with a concrete plan. But I should have been able to put myself in the hands of professionals. And to fix it, they definitely shouldn’t charge me even more. I’d go back for a cut, but never a makeover situation.