Fielder Square

My husband and I have lived here almost 3 years. We love it. It’s safe and it’s very nice. The new management are awesome. We love Karen and all the staff. We just moved to our new 2 bedroom and it’s everything they promised. Clean very nice upgrades and a real homey feel. You won’t be disappointed. The staff has been more than caring an accomadting to our needs. My name is Teena and I love this place

If you want to live someplace that is dirty and not maintained properly then this is your place.
Inside of the buildings are filthy.
«Secure parking and entry» are far from secure. Anyone has 10 seconds to sneak in.
Maintenance work is hardly ever done well.

Don’t. Just don’t.
This place is horrible. I interned in Memphis over the summer and decided to rent here despite the negative reviews. I had nothing but trouble with this place from day one.
First, lets talk «luxury.» The hallways are dirty and there always seems to be some rancid smell permeating the building. Different rancid smells from day to day, mind you. Sometimes it’s sewage, sometimes urine, sometimes it smells like garbage that’s been sitting in the sun for days. The elevators are the slowest I’ve ever seen, which would be tolerable if they actually felt safe. But they don’t. They make horrible noises and lurch about. They’re also filthy. After an eventful weekend, I like to play «What’s smeared on the elevator wall?» Blood? Food? Vomit? You just don’t know! There were holes in the wall by the elevator. It seems like everything is in disrepair all the time, be it the elevators, security doors, locking mechanisms, or gates. If it’s not broken, it’s clinging to life by the most tenuous of threads.
It’s noisy. Drunken college kids are always at the pool, screaming and playing music at such high volumes that the windows sometimes rattle. Oh, did you have expectations of quiet on a Tuesday at 3:30 am? How silly of you.
You will not have dark wood and stainless appliances, but cheap, white cabinets and appliances that look like they’re from the eighties. Cheap carpets, linoleum, and finishes are found throughout. The deadbolt on my door was not attached well. It wiggled around and felt like it might come off at any moment, which obviously didn’t leave me feeling very secure. I didn’t do anything about that, because I felt like I had to carefully pick my battles with management. Also, «Does luxury include an overhead light in the second bedroom?» you might wonder. No. No, it does not.
The apartment I moved into had not been cleaned prior to my arrival. I had to clean it. Because, you know, when you think of luxury, you naturally picture yourself scrubbing the disgusting toilet that the previous tenants left behind. The air conditioner didn’t work and wasn’t looked at for the entire first week I was there, despite me putting in three maintenance requests. The requests disappeared! Isn’t that something? All of them, just vanished into the gotdamned ether. There was a substantial leak under the kitchen sink. A six-​foot, crudely patched area on the ceiling in my room began leaking onto my bed the first time it rained.
Next, let’s talk about the management. They are just awful. The leasing agent I had to deal with was dumb as a box of rocks, bless her heart. She was also lazy and incompetent. There were several «miscommunications» about the property and move in dates, including one where I was informed pretty late in the game that I would have to move in a week prior to my first move in date or they «wouldn’t be able to hold the apartment.» I had to make arrangements to arrive in Memphis a full week earlier than I had planned. The agent also forgot to mention to corporate that my lease was special terms. Did you think that document you signed with clear move in and move out dates, specifically drawn up for an internship for the summer only was valid? Oh hey, guess what? Now I’m being charged an extra two months rent because I didn’t give 60 days notice before vacating, even though it was actually the fault of the incompetent leasing agent. Fun times.
Tl;dr: this place is a nightmare. Management is rude and doesn’t take care of business or spend the money to repair what needs to be repaired, and is not on top of upkeep of the property. But hey, at least you have that really nice lobby and super cool movie room that no one uses.

DON’T LIVE HERE!!! The new management is awful. They spend too much money repainting the lobby and building a movie theatre instead of using our overpriced rent to actually fix stuff around the buildings & inside the apartments! Don’t get me started on the garage door that’s always broken. Thank God I don’t live near the trash shoot, pool, any exit door or stairwell…
I’ve lived here for 4 years while I finished my training & it got worse each year. If I didn’t hate moving so much I would have gone after the first rent hike. And to add insult to injury, they used most of my security deposit to clean the tan carpet & the oven… seriously didn’t think cooking and walking on the carpet was considered damage to the apartment!

I have lived at Fielder Square for over 5 years. The complex was great for about 3 of those 5+ years, but since that time, new mgmt has taken over and there has been a mass exodus ever since.
The new mgmt has essentially converted the apartment complex into a dorm facility for a hipster music school. Literally, the apartment complex serves as dorm rooms for students at a neighboring music school.
Expect drunken idiots to throw up in the elevators or in the hallways. Expect loud music and yelling at all hours of the night. Expect to find irresponsible dog owners who let their animals poop anywhere they please, and neglect to clean up. Don’t expect any help from the leasing office. I had to personally contact the owner of the company that owns and manages the building (LMS Real Estate Investment Management, LLC) to get some issues resolved because the leasing office was so inept.
The stench of the complex is almost unbearable because the mgmt refuses to clean the building/​hallways etc. Mgmt would rather spend funds on new sofas, new TV’s and other unnecessary things around the bldg than to fix/​repair/​clean what needs to be taken care of around the property.
The A/​C for our unit was broken about once a week for at least a year. The maintenance crew would re-​fill the unit with Freon and claim they checked for leaks. I’m no A/​C technician, but it seems pretty apparent that there’s a leak of some sort for the Freon to empty on a weekly basis. It was nearly impossible to even have the crew to charge the unit with Freon, let alone actually fix the underlying issue. Hot summer months in a smelly apartment bldg with no A/​C is not fun.
The new mgmt has also installed new doors to «increase security.» Half the time these doors are inoperable. Most of the time, the building is wide open for anyone to wander through– totally defeating the purpose of the added security. The door to the garage has gone months at a time broken in the wide open position. There have been many car break-​ins around the property (In the garage as well as the street outside the building). I know because my vehicle was personally broken in to.
If thinking about moving to the downtown Memphis area, look elsewhere. You can do much better for your money and have a much more enjoyable living experience.

This is a really nice apartment. The staff is friendly, and the apartments are clean. However I HIGHLY RECOMMEND that you DO NOT live here. The parking garage is free to residents to use and looks fairly secure. But don’t let the gated garage fool you. Anyone looking for a free place to park in downtown Memphis parks here, as they sneak into the gate that requires a signal from a key fob from a resident. In the last couple of weeks I have had two nonresidents come dangerously close to rear-​ending me because they wanted into the garage. Not only that, but I have been here less than six months, and I have had two different bikes stolen that were chained up on 5^th floor of the parking garage. Someone had the rims stolen off her car as well, so these thieves meant serious business. I told the staff about the stolen bikes and I would like to think they were going to check the security cameras, however the next day, a building attached to my building CAUGHT ON FIRE and residents were not allowed to enter until late that night or the next morning. The staff handled it well, but apparently this area just has more problems than they can keep up with. I walked out the front door of my building the other day to a loiterer asking for money. Not only that, but it is evident that several homeless have made their home here. The YMCA borders the property and over the summer I discovered that there were homeless that were sleeping right up against the apartment buildings. Also, the place is SUPER noisy. but not from the other residents. A dump truck comes every morning before 5, and the nights where a street parker does not set off their car alarm are few and far between. I really want to like this place and I have sincerely tried, but I can’t.
Update: This is the third time in the past 3 weeks that I have had to leave my apartment due to the fire alarm in the building going off at night. If I could make the font red, and highlight and double underline and bold this if I could but please DO. NOT. LIVE. HERE.

Total nightmare. Moving out as soon as I can. Not a safe place to live. Not what’s advertised. Unprofessional management and leasing agents. If they seem nice at first, that literally stops as soon as you sign the lease. The management is worse than the dirty, smelly, noisy accommodations and the safety and security problems put together.
The Apartment:
Not «luxury». Cheap finishes — peel and stick linoleum tiles and carpet that smells like chemicals. Tiny odd-​sized white cabinets and white appliances. NOT wood and stainless. Rusting bathub and sinks. Missing and broken appliances at move-​in.
Overpriced. You can do so much better for the same amount of money elsewhere downtown. Many fees never advertised or mentioned until you are signing the lease.
Noisy. You will never get to sleep. You hear everything your upstairs neighbor does. Light fixtures rattle and the apartment shakes when people walk upstairs or through the hallway, so earplugs don’t help. No insulation between floors, just plywood and beams.
No privacy. Neighbors can see into your apartment all the time through small windows.
The Building:
Not secure. Random people get in all the time. Expect calls from the intercom all night long on the weekends from people trying to get to their «friend’s» apartment and he/​she doesn’t have a phone.
Unsafe. When the adjacent building (literally 6″ away from apartments) burned, the fire alarm had to be pulled manually despite smoke filling hallways. The security system locked firefighters OUT of the building. Everyone was evacuated due to the risk of a gas line exploding. After all this, grills, gasoline, tiki torches, stayed on the dry, rotting wood balconies.
Smelly. The first floor of the main building smells like stale urine all the time. Halls smell like marijuana all weekend.
Dirty. Junk sits in the hallways for weeks, blocks fire exits. Trash and dog poop, too. They refuse to clean hallways.
The Management:
Poor Service. Expecting to have all of your appliances at move-​in? Nope. Move-​in inspection? Nope. Agent feels like going home early. Noise complaints? They refuse to do anything. Plumbing problem? They ignore it for 4 – 5 days.
Not pet-​friendly. Staff can be outright hostile to pets. I had to consider pressing charges for animal cruelty based on a staff member’s criminal behavior. Pets are not safe here.
Unprofessional. They constantly lie, even about trivial things, to avoid doing work. If you ask each of them a question, you’ll get 4 different answers. Still, nothing will get done. Do you expect that a manager should be able to deal with these kinds of problems? No. She doesn’t seem to be able to manage her staff. It’s really sad.
Harassment. Staff will harass you if you ask or tell them to do their jobs and meet the requirements of the lease contract. Your USPS packages will get «lost». They will try to make you feel unsafe on your home. They will try to harm your reputation. It just keeps getting worse.
Lying. This week, they said they couldn’t repair a plumbing leak (5days after it started) because my apartment door was locked from the inside… While I was at work. No one else lives in my apartment or has access. They know that. Too lazy to even put a key in the lock and turn it, maintenance lied to avoid the work, then a leasing agent and manager lied for him. They think it’s more likely that someone broke into my apartment and locked the door from the inside… And moved/​took nothing, didn’t break the lock, etc. Oh, and if someone has broken into your apartment, they would definitely NOT call the police — it’s just not their problem. Security cameras supposedly don’t record. It’s so pathetic — rather than admit a mistake and fix it, they just keep lying. This is what you can expect every time you have to interact with staff. It’s awful.
They will give your apartment keys to anyone. Want to live somewhere that a stranger is given keys to your apartment? If the staff doesn’t feel like notifying you, they just give people your keys. Staff doesn’t supervise or open the apartment. If those people open all of your windows, endangering your pets, or use blankets off your bed as drop cloths, or spray toxic, carcinogenic chemicals that make it unsafe to breathe the air in your apartment for days, up to a week… Fielder Square Managers say it’s not their problem, despite the lease agreement and local and state laws.
I’ve been a renter for 10+ years, this place is really awful. Look elsewhere.

Honestly, I have loved living here. The staff really turned this place around in the last year. And they are great (hence the three stars, which would have been 4−5÷5). I probably would have signed on for a third year once my lease is up, except they turned it into a dorm and contracted with the visible music college (which houses a hundred plus just out of high school hipsters). Since then I, and most rent paying tenants, have been sorely unhappy. Most have started looking for other housing that doesn’t feel like they’re living in a college dorm, or being accosted by «musicians» practicing in the public areas of the apartment complex. I would recommend giving the perks of the ball field up and find a different place if you want to be living in an adult/​family friendly environment.

I’ve been a tenant here since ¹²⁄₀₉ — ⁷⁄₁₂. Clean apts, good maintenance staff, front desk can be short on people at times but they are very friendly and are helpful. I’ve lived in the main building (70) and buidling (40) and both locations were great. There really aren’t any complaints i personally have for this place. Goodluck to future tenants. The reason I am leaving is because I am moving out of State for a career opportunity.