Big League Movers

I’ve used BLM’s several times but this last move was not the best experience. The movers moved very slowly compared to a very similar (in size/​distance) move that I had the year before and they took very little care of my stuff that they were moving. They stacked my boxes with the extremely heavy boxes on top, crushing the lighter weight boxes on the bottom. I also asked them to put my large floor mirror upstairs in the bedroom but they left it downstairs. After the move was over, I received an email from the operations manager stating that the movers miscalculated and undercharged me about $ 50. In the email, he stated that if I don’t respond to let them run my credit card again, he would send me to collections. That really rubbed me the wrong way. The fact that his employee messed up and he’s sending me a threat to be sent to collections in his first communication to me! I can understand that if I purposely didn’t pay a bill and they’ve made multiple attempts to collect payment from me. That wasn’t the case here. I definitely will never use BLM again! I move often and there are plenty of other movers in the city that I can give my business to.

Terrible. First, in fairness to Big League Movers, the storage unit they recommended– but did not own– had a leak in the roof so much of our belongings suffered water damage. Big League took pictures when they opened the locker and informed us of the damage. Let me also say that the moving crews were very polite on both sides.
Let me also say that my wife and I have moved across the country nine times with about every major mover so we know what to expect from professional movers.
This was simply the worse packing and moving experience we ever had. Things (I.e.) pictures which should have been crated were not… and we were not even asked before they were wrapped. There was excessive breakage in the carton themselves that had nothing to to with the water leaks. servpro, the largest national remediation company, was hired by us to go through every carton to check for water damage. The long time employees of Servpro who deal with moved goods for a living said: ««This was the worse packing job they had ever seen».
On the Collierville side, we identified a few goods, including our suite cases, which we didn’t want to be moved to storage. As there was no communication in the crew, they packed them and we had to go buy new clothes. I did stop by at the storage units (they recommended we get two units to accommodate our goods) 8 Months after we moved, and could hardly slide up the door as they jammed the goods in so much. Boxes were literally thrown on the top of the pile (high roof) as they miscalculated the space needed.
Worse yet was the damage to the furniture caused during the moving process. above and beyond water damage. Huge rips in the back of leather couches which were clearly not wrapped when loaded, broken marble (how do you break marble??) pedestals, wood shelving unit split apart, etc. On the unloading side, one of the unloaders was virtually dragging a barbecue unit on its little plastic wheels across 50 yards on unfinished landscape vs two guys lifting it until I stopped him.
Given the great experiences we had in the prior 9 moves with other major movers, and the high rating of Big League on Angie’s list, we opted for insurance by the pound. Given the amount of non water damaged good caused by poor packing and moving, we wrote Big League and requested more compensation than the per pound insurance, we shared the commentary of the remediators at Serpro, pictures of damage clearly done by poor packing and moving, all to no avail. Look, I understand that sometimes packing crews just don’t meet the standards of the company, but once these shortcoming are surfaced to management– especially one rated so high on Angie’s,
I’d expect a lot more than $ 150 dollars in compensation for over $ 3,000 in moving damage.
You may see commentary back from Big League undermining the above, but trust me, this was just a lousy moving job.

Showed up early, moved fast but carefully, and got everything moved. They were polite and professional. They called afterward to follow up to make sure everything was to my satisfaction. Would use them again.

I hired BLM for a loading service, and the staff and movers were kind & professional.
The only reason I’m giving them two stars is because my movers did not use the moving wraps that I purchased from U-​Haul. As a result, when I arrived at my new home in Gulfport, all of my wooden and leather furniture was damaged. Additionally, because one of the movers only partially disassembled one of the legs on my coffee table, the entire piece snapped off; completely ruining it. Because the company does not assume liability for load-​only services, I was not able to be reimbursed.
For this reason I wouldn’t recommend them for load-​only services because you have no protection in the event your goods are damaged.

First I must say a huge thank you to Alex, Xavier, Jarrick and Hunter for all their hard work Saturday! They showed up on time with great attitudes, and tackled the move without complaint on a day that reached over 100 degrees. By the end of the day I felt like these guys were my friends! After everything was finished they took the time to walk through each room with me and make sure furniture was placed exactly where I wanted. I was stressed about the move, but once I realized they were professional and careful, I relaxed and actually enjoyed the move. Only thing broken was a bottle of vodka, and that was my fault for not taping the bottom of the box. I fed the guys lunch and they were so appreciative and polite! Thanks again for the hard work guys!

I had a great experience with Big League Movers! My movers Peyton, Byron and Logan were excellent! They showed up right on time and had everything loaded up in no time. Even though it was one of the hottest days of the summer they still did a great job! I will definitely use Big League again on my next move!

Had a great experience with big league movers! The movers, Gilbert and Parker, were extremely nice and did a fantastic job. Would definitely recommend these guys!!!

I booked Big League Movers a couple of weeks ago to do a move for my sister-​in-​law. Austin handled the scheduling over the phone and was easy to deal with on all fronts. Today Zach, Derrick, and Evan showed up with 26 foot truck on time and eager to work. These guys made quick work out of her crosstown move and loaded and unloaded very quickly. No items were damaged and the guys did great job. Big League is a bit more expensive than some others but they were well worth it and I would recommend them without reservation.

Showed up exactly when they said they would be there. I had a very painless local move that took approximately 4 hours. The guys were super friendly, courteous and professional. All my items arrived to the final destination all in tact. I would definitely recommend them to anyone and will use them in the future.

I’ve used this company twice and both times have had bad experiences. I held off on reviewing the first move only because I believe everyone has a bad day and they did apologize and outlined the steps they’ve taken to improve. So we tried them a second time and I now have well over $ 2,000 worth of furniture and other personal effects damaged because they neglected to properly secure the items they loaded. I spoke to the VP of Big League, Mr. Greer, who assured me he’d personally handle this and requested a list of the damaged items along with the value of each item which I provided and then he didn’t even have the courtesy to call me with the denial, he emailed me. Not a penny! Not our fault.
I’m extremely disappointed with this outcome and see a real lack of integrity at the highest level. If the leadership behaves this way, how can one expect the employees to be any different.
By the way, note to the owner… yes word of mouth is important so please read my Angie’s List review as well and my next stop will be filing a claim with the Better Business Bureau. Nicely done VP Jonathan Greer!

Great day of moving not only because of the weather, but because of the excellent service I received during my move. Kaci and Gilbert did a very fast and efficient job. They showed up on time and promptly got to work. I can’t say thank you enough for moving my stuff! Five star all the way

We have used Big League three times. Each time they have been very courteous and professional. On our last move, a piece of our furniture broke during transit. However, they went above and beyond to make sure that everything was taken care of. Although we were upset that this happened, I doubt any other moving company would have worked as hard as they did to make sure that our furniture was repaired. I would highly recommend these movers.

My fiancé used this company about a month ago. They were great. They arrived on time and did the job quickly. They were careful not to scratch the floors or hit the walls. I would recommend this company to anyone that needs movers.

Excellent service. Hired two guys and they worked very diligently and took instructions well (when I told them where the boxes needed to go). Very friendly, neat and tidy, polite. Highly recommended!

Couldn’t imagine a smoother move. I live on the 3^rd floor of an apartment complex and figured it would be a pain. I called Big League and they didn’t complain or bit and moved extremely fast. Nothing damaged and very fast! If you have ever moved you know that’s important. Great guys very friendly.

What a great moving service! The movers were courteous, professional, and arrived on time! Thanks BLM!

I found Big League on Unilocal several months ago and because of the recommendations I got them to helped an out of town friend of mine move her Grandmother out of Parkview. She was totally impressed, so when I moved from East Memphis to Germantown I called them first.
John and Bob were earlier than expected and they were very thoughtful and thorough. We have a crazy staircase that has a 90 degree turn with a door/​wall at the end of the stairway and they were able to get the big pieces from upstairs to the first floor with ease. We also have a laundry room that you have to walk down into where that door/​wall is and after watching the «appliance professionals» have difficulty getting our front loader into the space I was worried about how the movers would handle the situation, but they did a great job!
They were courteous and professional… I recommend them!

Awful experience. When I moved the same things (2 bedroom apartment, only 1 person living there) from Nashville to Memphis, the whole move took 6 hours including drive time (which is 3 hours). Imagine my surprise when moving 10 minutes down the road in Memphis takes 5 hours.
The movers were wholly ineffective. I packed everything neatly and had left access to the bigger items so they could be loaded first. When the movers began moving the boxes, only 1 person would move at a time. The other mover was down at the truck. The man moving the boxes took only 1 at a time – no dolly or anything. The 2^nd man was actually talking to a girl in the parking lot. He continued to talk to this girl for about 10 minutes instead of moving anything, and then tried to act like they were related even though they’d clearly never met before.
1. Broke wheels off an empty filing cabinet. Said 1 wheel was in truck – haven’t seen it since. A 3-​wheeled filing cabinet is not very sturdy.
2. Late! Were told that they would call 15 – 30 minutes before scheduled arrival. No call. Showed up 15 minutes late.
3. One mover flirted with a girl in the parking lot even though there were boxes to be moved.
4. Office rep was not very kind and only apologized for the tardiness – not slow speed, ineffectiveness, or my dissatisfaction.
5. Movers were slow moving with no sense of urgency. In the past 3 moves I’ve had, movers were walking quickly, moving box to truck and then hustled back to the apartment to get another box. There was absolutely no hustle with these men. They milked the time.
6. When unloading, the men were so slow we just had them put all the boxes into one room (even though they were clearly marked) in an effort to save time.
7. A few wood tables and chairs were scratched in the move.
8. Men seemed to have no experience in taking apart the bed, which cost extra time. The men didn’t even have power tools to take apart/​rejoin the furniture. We offered ours, and they used ours.
9. Because of their slow speed, we opted to put a table back together on our own.
Movers should move quickly and efficiently. This was a horrible experience. I believe the men you get determine the quality of the move – these two men were just not good: not fast, not cooperative with each other, not smart (1 box at a time, no dolly). A 2 bedroom apartment move should not take 5 hours. Both men SHOULD be working – not talking to girls in the parking lot, and not supervising where boxes go in the truck. Why am I paying 2 men to move when just 1 works? When I called the office, they made excuses and actually made up a story about something that did not happen. I will NEVER use BLM again, and I will make sure none of my friends do. The whole thing was a giant rip off. For the record, our 2 movers were L Less (who actually tried to move things) and R Shaw (who talked to the girl in the parking lot and didn’t move much at all). Neither man’s profile is on the website. Beware!

I had a last minute request for a very important move for our business! Very prompt service and trustworthy guys! I did a bit of research with other moving companies first, but these guys were the only one’s with «Meet the Movers’ page. I got to know who will be moving before the actual move! Definitely my next pick!

Moving is stressful — everyone knows that. Vacating a recently sold house in 24 hours in July in Memphis — positively dreadful. A good moving company can make or break this experience. A little backstory — my house closed Friday afternoon and I had to be out at 5:00 the next day. We packed as well as we could in advance, scheduled movers for 9:00 AM Saturday morning, and crossed our fingers.
I have used a different moving company in the past, and was totally satisfied with them, but they were booked this particular day. So I nervously had to hire a new company for my high-​stress day. WIth Big League, the price was right, which is a huge factor in choosing a new moving company. I had very friendly service from the time I placed the first call. The movers did a fantastic job. I still don’t know how they got all that stuff in that truck! They were polite, friendly, and didn’t damage a thing! They got everything done as efficiently as possible. They were even kind enough to make sure that damage on a piece of furniture was not done in transit (it was pre-​existing damage). Post-​move, they followed-​up to make sure everything was satisfactory, which leaves me with the confidence they would gone out of their way to remedy any complaints.
I can’t thank them enough for their hard-​work on my moving day!