Autonation Honda Covington Pike

Very pleased with my new Civic…
Mr Little was helpful in my purchase and follow up.
Lov the new civic.

Horrible experience! We bought a car from them and all through the negotiating process they were very rude and short. Once we did get the price settled and did all the paperwork, we drove home in the new vehicle. (The one we test drove, the one we had been looking at, etc.) A few days later they called us and told us that was not our car. They had messed up the paperwork and the vin number on the car in our driveway was not the one we signed for… we had signed and paid for a car we never saw. We switched it out and thought that we were done with them for good. Then a few days later they called us and told us the down payment was messed up. We had written a check for the amount we wanted to put down. However, when processing the paperwork they cashed a lesser amount than what the check said. They made us feel like it was our fault and demanded another payment, when in fact we had already paid what the contract said and their staff entered it in wrong into the computer. They hassled us for a couple weeks until they finally realized they could contact the bank and fix their mistake.
They made multiple mistakes and were very rude through the whole process. They made us feel like it was our fault. While they did give us the best deal, I wish we would have paid a little more and not had to work with incompetent people.
If you do buy from them, make sure you are ready for a lot of hassle and incompetency.

They lied to me over and over. Told me one price, then gave me another when it came time to sign the docs. Gave some bull sh#$ excuse why it changed. Reported to the BBB.

The staff was very friendly & fair. My salesperson, Gary Bland was very knowledgeable and patient. They were very thorough. Would buy from them again.

I purchased a car here last year via Lamar who is now Finance Manager and it was a breeze. When my wife decided to snare her next whip, we went back to this spot and once again — They didn’t disappoint. Michael Nichols was so cool, Jeff was super nice and got us in and out in no time. Finance guru Ron Woods became like a family member we’ve known for years. Great Deals and great customer service.

Had a horrible experience. I felt really helpless and taken advantage of because I am a single woman.
Women please do not go here alone if you want a care here… take someone with you because they will f&%k over you if you are a female and spend more time flirting than trying to sell you a car. they lie and are full of it. I hate I came… I really am.

Was very pleased with the service here. The only negative I can think of is that they didn’t want me to go anywhere else to test drive other cars, and I can understand that. After I made up my mind, we came back and the whole process took less than 30 minutes and then the keys were in my hand!!! I love my car and would recommend this dealership to anyone.