The Melting Pot

Bryan was excellent! I have spent many years working in the restaurant world and he provided amazing service. He made sure our drinks were filled and checked on us to make sure everything was to our liking. He was very prompt in his service and was personable. He was never overbearing and made sure we had an excellent ladies night. I hope when I return that Bryan is there again.

This was a Valentine’s Day lunch for my husband & I. The whole experience was perfect! We did not call ahead, but we were seen to a lovely table on the patio. The staff was professional, knowledgeable, friendly & attentive. The food was flavorful, fresh & delicious. We had not been here for several years, but we plan on going back soon!

My husband and I went for Valentine’s Day dinner. We made our reservations 3 weeks in advance on their website for 7pm. When we got to the restaurant, they told us they were running behind. We ended up waiting over an hour for our table.
Once we were finally seated the service and food were great. It’s a same management doesn’t know how to properly book reservations for the busiest night of the year.

Went to this location for our anniversary last night and at the end we ordered coffee to go with our dessert. When the coffee never came we just decided not to worry about it. When we were presented with our bill we informed our waitress that we had never received the coffee and she said she would take it off. Since it was our anniversary we went home without checking our bank account. This morning when I went to balance our checking to my dismay we had been charged the amount with the coffee and the correct amount. An extra 101.00 out of our bank account.
In better economic times this would be no big deal, but times are what they are. We immediately called our bank and were informed that the location would have to reverse it before they could do anything.
Once I was finally able to get in touch with somebody at the Melbourne location I was put back to the manager who offered no apology, informed me that she gets at least five to six calls like this a week, and essentially had no solution for me. Our waitress apparently had reversed it last night after the mistake was made.
Well melting pot, that would have been wonderful information last night! An apology would have been awesome, and if you employ a manager who quite frankly don’t give a rats ass about the customer then I’d say you can look to lose a lot of business.
Long story short… If you go to this location be prepared to pay in cash or risk your card getting charged twice, and if a mistake is made certainly do not expect an apology or any incentive for the trouble that you will be caused!

«Cherese — her knowledge of the drinks and food was THE best we have had here. We will request to have her when we come back. She made sure our food to our experience was perfect. Her personality makes for a great evening. She wasn’t pushy and was always around if we needed something. Jessica — the manager came around to make sure all was well and her personality was on top also. We couldn’t have expected a better experience. We will be back! Thanks ladies for such great service!»

Melting pot is an excellent place to bring a date. I mean, it’s impressive. The place is incredibly decorated, as are all the others in the chain all across America, and the presentation is fabulous. As far as the food goes, cooking your own meat and fish in broth it’s kind of weird. It’s an experience and something to talk about during those awkward first date moments. But other than that, you are paying a pretty good price to cook your own food. My favorite thing to do is to sit at the outside bar in order cheese and pre cooked appetizers and drinks at the outside bar, especially on a cold winter night in Florida. It’s quite romantic and they do have heaters on the patio if necessary. The entire staff is wonderful, from the hostesses to the bartenders to the waiters and waitresses. And the manager always pops in and asks how things are going. I usually end up spending an obscene amount of money here, but it’s worth it for the atmosphere. The appetizers and salads are quite good, as are the cheeses and chocolates. Here’s a tip, if you go during happy hour, you can get 2 for 1 cheese and save a few bucks. Check it out if you haven’t already, I promise it’s worth the trip.

Come see the bartenders and our favorite bar back… Nelson at Melting Pot.
Great small plates and the Wisconsin fondue is to die for. .
:-)

This is a Great Restaurant, the quality of the food its amazing worth every dollar u pay enjoy this ones a year and you will have no problem. We always do the 4 course and a drink
This is Our special ocasion place to eat

Martinis are consistently awesome. Always. The two Matts and Dave at the bar know how to do it right. Never watered down, never weak, always perfection. Go here for a drink that is worth $ 10+. Food is always great too.

Went for my birthday in May. It was not busy and upon entrance the Hostesses ignored us. There was 2 of them talking to each other for several minutes until one looked up us and then still continued to ignore us until we had to approach them. They asked if we had a reservation which we did not then she proceeded to walk away. We stood around for several minutes (I was ready to leave) until the girl finally came back, did not say a word, but had 2 menus so I assumed to follow her. She seats us (still without any word). Our waitress was a lot nicer and is one of the saving graces here. She was super helpful and very patient explaining the food menu and what to do since we had not been there before. The food was ok, the drinks were the best part! A wide variety of delicious martinis, a little pricey, but still very good. Upon leaving, the hostesses were still standing around talking and did not acknowledge us or say goodbye as we left. Minus the extremely rude and unprofessional hostesses we had a pretty good time here.

About 3 o’clock on a drizzly afternoon, we stopped in on our way to see Jurassic World. I’ve been wanting to check out their Happy Hour, which sounds fun and affordable. Unfortunately, we were seated in the dining area where the happy hour specials don’t apply. So, on one side of the place, people are having ½ price cheese fondue and almost ½ price martinis, and on the other side was us. Okay, from the sound of that noisy large table in the bar that had been there since opening, maybe it wasn’t such a bad thing.
To begin, service was fantastic. Our server was helpful with the menu, offering suggestions based on our tastes, and very personable. We settled on a martini, the spinach and artichoke heart cheese fondue, and a salad – agreeing that we’d be back another time for chocolate.
Having been to The Melting Pot several times, but in Palm Beach County, and only for the full dining experience, we thought our choices would be perfectly adequate. I have to admit, though, I walked away a little disappointed and even a bit hungry. The martinis were delicious and the perfect choice, thanks to our server’s recommendations. But, when it came to the cheese course, our eyes were wide with the choices of bread and chip, veggies, and green apples. Too bad it was completely disproportionate to the amount of cheese. Needless to say, there was plenty of bread left in the basket by the time the remaining cheese had bricked itself to the inside of the pot. It felt like dippers for two, cheese for one. The salads were similar in that they were very small portions – delicious, but tiny. We’re both pretty light eaters at that time of the day, so we declined ordering from the Small Bites menu, which looked quite good. By the end of the salad, that Mediterranean flatbread sounded pretty good!
I’ll definitely be back – the food and drinks are undeniably delicious, but lesson learned. Either go for the entire 4-​course experience for dinner and walk away completely satisfied, or go for Happy Hour where you can afford to let down your hair, have several drinks and order lots of cheesy goodness!

It’s too dark in there!!! The cheese fondue was great, they are stingy on the surf and turf with the dumplings. Too full to eat the chocolate fondue it’s still in the fridge.

I have been to this location a couple of times and have always enjoyed the food, staff, and atmosphere. I have always had an excellent server that is very polite and friendly when it comes to going over the menu, questions, and just overall visiting. The food is always nicely prepared and looks very appealing. My favorite is the beer cheese fondue that is served with the veggies and bread. The meat platter with fondue is probably my least favorite. I am a chips and dip/​dessert kind of girl. When I eat the broth fondue I usually stick to the chicken and shrimp. My husband has always been pleased with the steak portions as well. I think they serve a nice sized portion of the selected meats with your broth order. I must say my favorite part is the snickers or peanut butter fondue. How can you not love strawberries, bananas, and rice crispy treats dipped in snickers!?! You also are served two brownie bites, two cheesecake bites, and four marshmallows dipped in graham crackers and oreos (two each). I have tried the Reece’s Fondue once, but I always go back to my favorite. Snickers fondue!
I have tried their Love Martini and the Yin Yang Martini… go with the Love Martini… it’s delicious! It has the perfect blend of strawberry and martini. I love chocolate so I was very surprised that I didn’t prefer the Yin Yang Martini.
I have only been on weekends and there is usually a wait, but it is nice that they take reservations ahead of time. I highly recommend it for a date night. I have heard weekdays are much better. You can also recommend their birthday special which is balloons and a small candy bar of their fondue chocolate for someone special. My favorite part is their online email list. If you sign up on their website they send you a discount coupon for your birthday and anniversary! It’s a very nice savings for a nice night out.

Meh. There’s something about paying premium prices for food you have to cook yourself. It’s kind of weird. We’ve gone four or five times for the full monty. Believe me, filet mignon cooked in soup broth always comes out dry and kind of nasty. We now typically go and sit outside at the bar to enjoy cheese and bread and their chocolate fondue which is always yummy. The bartenders are all wonderful — friendly and attentive. Kudos to the hiring staff.

If you have been to a Melting Pot in the past, skip this location. This chain was an outstanding choice for nice casual, upscale dining in the 90’s and early 2000’s. Well paced, four plus star dining was the norm. Alas, expansion of the franchise has not been kind to the brand. Don’t bother going for a romantic date, regardless of time of night. Instead, brace yourself for screaming unsupervised children running though the isles, loud cackling adults at rowdy tables.
Expect a long wait for a table with a reservation, and don’t even try Thursday-​Saturday from 6 – 8:30 without one.

This place should be on everyone’s bucket list! Personally, I skip the dinner and go straight to dessert.

This was me and my husbands first fondue experience. We were pleasantly surprised. We started the dinner with their signature ‘Love martini’. If you enjoy non-​alcohol-​y tasting drinks, this is for you. It was very light and I could barely taste if there was any alcohol in it. We had the fiesta cheese which was just glorified queso con salsa (still delish) followed by the steak lovers and chicken potstickers for the main course. Both were really very good and tender. The filet mignon just fell off the fork. The finished with the turtle chocolate for dessert. Let’s just say I was licking the spoon with that one. Great for a date night or girls night once in a while. I was a little on the pricey side but an enjoyable experience all together. We will be back!

A very good cheese fondue, but the meal was a little pricey. Plus, when you get the filet mignon… you have to boil it to cook it. What is this, England?! Those people boil pizzas for Cod’s sakes! I guess if you want to spend the money to get some action, a perfect date spot. But you can also just take the date to a liquor store, Dakine Diego’s, and lay a blanket on the beach.
Kidding. This spot was pretty good.

This is just about as good as it gets when it comes to fondue. Melted cheese with bread, fruit, and veggies for dipping. Bubbling stock full of flavors with beef, pork, duck, and shrimp to cook. Chocolate with Bailey’s comes with strawberries, marshmallows, cheesecake, and pound cake for dipping. All were incredible and the service here is superb. A must for any special occasion.

I went here with a Living Social voucher and it was well worth the experience. This is the second MP that I’ve gone to and my only real complaint is that this one seems less intimate and cozy than the one I previously went to in Tacoma, WA.
The server was awesome and provided recommendations and was very friendly and chatty despite how busy the place was.
The food. What can you say about the food really? It all comes down to the cuts of meat — good, btw, your selections (many) and your own cooking which can really vary the experience.
Overall, the location is good and the place is nice enough to forget that you’re in a shopping mall while you’re there. It can be pricey if you’re not familiar with the chain and you can spend a few hrs here easily so plan for both.