Hale Hand Center

I went there to get my bandages removed and that’s all I expected from them. I did not need therapy and I was already using my hands for different things right after the surgery (typing and other things). Funny thing is, I never requested any therapy nor any evaluation — I just needed a bandage removed. They also never asked me if I wanted any of those things. They just had me sign a bunch of authorizations.
They had me bend my hand in different directions after the bandage was removed and then measured how far I could bend my hand in different angles. I figured that was part of removing the bandages to make sure everything was OK. They were very pushy to get me to do therapy, which I had to explain to three different people why I did not want it and did not need it. They seemed agitated every time I would refuse it. They even made me explain myself to their director. She had a weird attitude of «Well, I’m not going to argue with you if you don’t want it!» as if she wasn’t happy with it.
Little did I know I was going to be charged for a full therapy evaluation ($ 144.00) and a Therapeutic Exercise ($ 60.00) while I was there, which was hardly a half hour. Had I known that, I would have walked out and removed the bandage myself which was an easy task. I couldn’t believe it when I got the bill for whatever the insurance did not cover. Be very careful going to this place. Nobody asks you what you want to do and they never tell you what your options are. They just tell you «that’s what they will have you do» and then bill you for it. I had to complain to my doctor for even sending me to this place. Not OK.

Pt fun times