We had the couples retreat experience! Super friendly staff, professional massage. My girl was outstanding! We will definitely be going back.
Erin B.
Classificação do local: 4 Medina, OH
I love this salon for massages, but not for hair and nails. My last mani/pedi look forever, and the girl screwed up a couple of nails. It seems like they have a high turn around in the salon. There is always someone new working there. It is a beautiful, relaxing spa. I recommended the couples massage.
Lauren E.
Classificação do local: 5 New Haven, CT
I have been to q ‘s spa several of times for different services and have always been pleased. I have had scoliosis and back aches ever since grade school and coming to Q for massages is even better than the chiropractor. She uses great technique. I also used to get my nails and hair done here regularly before I moved and have always been more than pleased. Great customer service. Sad that I had to move because it’s hard finding a new spas/salon in cities you are new to.
Brook K.
Classificação do local: 1 Fairview Park, OH
This is probably the most poorly run salon I have ever been to in my life. I will never return and I suggest you don’t waste your money here. I wouldn’t be surprised if the employees weren’t even licensed. I should have known when the two times I came in there was literally no customers. Or employees for the matter. I stood waiting in the front for 25 minutes until a woman munching on food finally came to help me. It’s just so unprofessional and everyone it s rude and snotty. Salon Evangeline is the place for me and I suggest everyone else choose them instead as well!
Greg J.
Classificação do local: 5 Ashland, OH
I am a local golf professional and director of the Greg Jones Golf Academy. Often times my neck shoulders and back are in a lot of pain. I’ve tried many massage salons and have for the most part been very satisfied with the service and atmosphere. After going to Q’s I will only be going there. I was very impressed with the atmosphere and service at Q’s Spa. Top notch massage and just what I needed. Golfers needing relief from pain this was a great message and I would recommend them highly. Thank you Greg Jones
Whitney Z.
Classificação do local: 2 Lakewood, OH
I hate to give this place only two stars, because every service I’ve ever had done there, aside from one shellac mani, has been wonderful. I’ve continued to return for hair cuts and highlights and have had several manis and pedis there as a part of different bridal parties. I’ve attended their«birthday party» open houses and have even recommended to a friend who was getting married and several of us from her bridal party went in for multiple services the day before her wedding. The reason behind the two stars is the business ethics — or lack there of! I’ve had a handful of bad experiences, and after my next scheduled appointment(because I don’t want to cancel on my stylist and I like how she does my hair) I will no longer be returning to Q’s. Once I had received a coupon in my email for a free haircut with any color… I got a partial highlight with two colors, and a cut, went to checkout and was told that because I wasn’t a new customer they couldn’t give me that coupon. No where on the coupon, at that time, did it state that I had to be a first time customer… now on every single one they send out it’s stated right below the special. I told them that they should acknowledge the coupon because it was their mistake, but Q couldn’t understand what I was trying to say and offered me 10% off instead. 10% off was about $ 11…vs the $ 35 I spent on the haircut… hmm… The final straw comes with my next and last appointment. In May when I visited with the bridal party Q told me to make sure I wrote my email address down because she wanted to offer me a special for the next time I was in for my hair as a thank you for bringing in so many people for services and exposing her business. Great, that’s so nice! Well. I scheduled my appointment online and left a note about this asking she or Phil to call me to discuss so I would know what to expect when I went to checkout. I hate going to the register and being surprised by a HUGE, unexpected bill because there’s nothing to do at that point but pay it. I didn’t get a phone call, so I took it upon myself to call. I did, left a voice mail asking about it so that I could budget — we’re talking about a difference of $ 75 vs $ 130+ which is a big deal to me. I get a call back and on my voicemail am again told that if I’m a first time customer I will get a free haircut with any color… great but um. I’ve been there at least 6 times… I called back, leaving another message, this time with full details, making sure to use terms like«honor your word» and«brought in several girls for multiple services, you offered me a special as a thank you»…I immediately got a call back and had the chance to talk with Q — OH! she had forgotten that she’d marked a $ 15 off offer on my sheet. Okay great! So then I ask if I can use the $ 15 off, with the 10% off that I(and everyone else in their mailing list) received in my email. I was told that I couldn’t do both together. Well, that stinks, especially because the services I get done actually leave the 10% off as a better deal than the $ 15 off she gave me as a thank you. Since I can’t use them together I was told to «use the 10% off for this trip and then save the $ 15 for my next»…basically her way to get me in the door again… that’s not going to happen. If you want to thank someone, THANK them, give them a special that is actually a special, and stick to your word. I’ve had too many conversations that just go around and around and leave me confused and angry that I just give in, pay the money and leave… that’s no way to feel after a day at the spa/salon. No thank you. I’ll let my stylist know that I won’t be returning so that if she leaves, like so many others, she can let me know what salon she ends up at.
Karen M.
Classificação do local: 5 Medina, OH
I tried Q-Spa mid from a Christmas gift card I received. I have had many massages, but am extremely impressed by the techniques used and the very beautiful, yet relaxing massage rooms they have. I ended up buying the 10, get 2 free deal and this is my little splurge to help me DE-stress from the week. I highly recommend them. The prices for an hour massage are great too. My first time going in, I had a migraine, and the massage techniques she used to relieve the migraine was nothing short of amazing!!! I highly recommend this as your«massage» therapy.
Cynthia M.
Classificação do local: 5 Akron, OH
I have had many massages and get regular massages due to my fibromyalgia. Q gives an excellent massage and she is a joy to be around. She has a very compelling story and has much to be proud of! Today, I had a massage by Lauren, who is new to the spa. She said she does a lot of medical massage for people like me. She was amazing! She was one of the best I have experienced in my life and if you have a medical issue like fibromyalgia she knows just what to do! I will definitely go back to her!
Amy K.
Classificação do local: 4 Seattle, WA
Something hubby and I like to splurge on is massage, specifically couples massage. Just as it sounds, couples massages are body kneading treatments that happen while laying in side-by-side beds in the same dimly lit room. We have had massages outside on a sunny day and inside during a blizzard. I’ve lost count of how many spas we’ve been to in the three states we’ve lived in, but each one had its own flair. The first couples massage we ever booked was at a luxury hotel in Los Angeles. They had us wear disposable underwear(!?) and lay face down as our therapists worked our muscles like silly putty. Our masseuses were short, stocky, Asian women who, at one point, climbed on top of our backs and dug in to our shoulder blades with their knees(!?). A few days ago, we went to a spa in town called Q’s Spa. It’s owned by a lovely woman named Q, who is petite, yet gives a hardy massage(she gave me mine). We started our visit with a tour of the facility, then were shown to our room where we changed in to white terry cloth bathrobes and slippers. Before the massage, we had a second room all to ourselves, with a display of grapes and strawberries, crackers, wine, and assorted chocolates. The steam closet was only a few paces away, so we alternated between the snack table and the room set to 98 degrees with 3000 percent humidity. Aside from dodging the hot water dripping from the ceiling, it was pleasant. Take-your-breath-away-while-sweating-out-toxins pleasant. Our massages were the highlight of our visit. We each had our own therapist who did well to work out the kinks with their hands and elbows. While they kept their feet on the ground, their use of hot stones sent me to La La Land in no time. After every treatment like this, I am reminded of what butter must feel like slowly melting on top of a Belgian waffle dressed in vanilla cream resting on top of rainbows and cotton candy clouds.