The photo manager is so professional. She orders products for me that they no longer stock. My photos are always ready to pick-up when they claim to be. The cashiers always greet me upon entering and try to give me coupons deals on my purchases! Love this location.
Aleia F.
Classificação do local: 5 Ashland, OR
This store was absolutely lovely today. I was greeted by an employee. I was then asked(after some browsing) if I needed help. The best part about this was that the cashier was very kind and let me know about a coupon that was going on for the month, which I had no idea about, and helped since I was buying two of the same products. It was such a kind thing to do, especially after I had gone to the other Walgreen’s, and they had neglected to mention this. She said that she tries to read through the current coupon book to help customers, and this was an example of superior quality customer service. All-in-all, excellent experience and intend on coming back Update: No, I do not work at(nor ever have worked at) Walgreens. It is possible that due to my friendly nature, I received excellent customer service. Sometimes what you give, you get back in return :) I appreciated my experience none-the-less and have had further positive experiences with this location.
Benjamin K.
Classificação do local: 1 Medford, OR
This place has a real problem– the pharmacy staff are rude, un-empathetic, and crude. The exact opposite of what you expect from a place that deals with supporting peoples health. After my third bad experience here, I will NEVER do business with any Walgreens Pharmacy again, regardless of location. Recently, leaving the hospital after a major surgery and picking up pain meds on the way home, this location was unwilling to serve me stating they were«closing for lunch»; it takes approximately 15 minutes to fill this common scrip, and the place was a ghost town. Instead, they expected we come back in a «few hours». Perhaps they could have phrased things differently; the positioning was horrible. We were able to push it through(the scrip being ready in 5 minutes), after we shared the situation, all the while the clerk giving us an attitude. When we spoke with the pharmacist as an escalation to share our experience, he smirked and gave the same arrogant attitude. When we were called by the manager after giving feedback to corporate Walgreens, he simply defended his employees and stated it is what it is. We were not looking for anything other than an apology for poor service. On another occasion that I went to this location, the woman who works at the pharmacy counter who was unwilling to help in a meaningful way. She was unwilling to split my scrip into two, as one part was filled already and I didn’t need it. She made it sound like it would be good for me to have some«extra» of this anti-biotic around the house just to get the other part of the scrip. Sounds like a lazy employee who didn’t want to have to split an order. Who needs extra anti-biotics just«sitting around». Blah. In general, I would recommend finding a good local pharmacy, which is what I’m going to do. Rite-Aid and this place really are a drag. Shame on you, Walgreens, for letting bad people ruin your historic name and brand presence.