Si Casa Flores

Horrible service! My mom and I got 4 plates to go which I thought was going to be an easy task. It wasn’t! The girl that was taking our order kept talking over me and got my order wrong twice! Then she didn’t charge us the right amount and made her co worker talk to us. What happened to customer service? To top the night off they threw all the food in one bag so it was all smashed together when we got home. Won’t be back! Better places around town.

I called ahead and reserved the back room for a family holiday get together. Drove up from Redding and my family met us there from central Or. Sounded like a great plan
Wrong– the manager axed that «reservation» blaming his new and inexperienced staff for committing over the phone. He insisted that because he was the only person there besides the cook that we couldn’t wait on us from the back room. Bogus–
He then stated that they really won’t be busy because it was only 11 am. I drove too far and it was too last minute to go anywhere else. Lame.
The food was meh, about average. Service was decent and it was fairly clean but his plan for it not busy was not accurate and our family time was shared with the other 6 couples sitting across the isle.
Won’t make that mistake twice–

Let me start with I am muy picky about mi comida mexicana… We were looking around for an authentic restaurant. We had only been in town for a minute, and thought that we would give this place a shot. Good idea… great food! And good margs! Such awesome interior design as well. Good food plus great service and design — A+

Very disappointing! What a horrible experience… we obviously are not regulars… and they let us know hat right away. The waiter was rude and couldn’t be bothered to even refill our drinks, and the the hostess was completely lazy — she sat in a booth the whole time we were there, and the gal bussing tables was completely unhelpful. But the table next to us were regulars and the server and everyone totally catered to them! Don’t waste your time or your money… go some place else…

Chicken Tortilla Soup
Only thing you have to know about this places besides the michelada’s. Overall it’s just basic Mexican food besides that. But the soup is off the charts I wish it could be my go to sick soup if only I didn’t travel for a living. And the Michelada’s were some of the best I have ever had.

Service was OK. We Ordered arroz con pollo and it was mire like a tomato soupy jambalaya dish, can barely see the rice. When i expressed my concern with the dish the server seemed insulted and not really concerned with my suggestion or dislike. Then he came back with, «that’s the way we always do it» answer. Not too bad but not a place i would come back to or recommend anyone.

The food was outstanding… hubby got a shredded chicken chimichanga. I ordered a chili relent and shredded beef taco. Usually we don’t care about the rice and beans, but they were irresistible. Service was great, too. If it can qualify as a criticism. .the portions are too big. Good thing I don’t live here.

Worst food ever, tastes like Taco Bell. The people who serve you are extremely rude, getting an attitude for asking about the food! They seved me old, sour salsa and didnt act like it was a big deal when I called them out on it politely!

This is worse than Taco bell… «see my taco bell review» I am not out to hurt the livelihood of this business but we paid almost 20 bucks for burrito’s that came w/​chips and salsa «they were fine» The beans might have been good if they would have put on more than one tiny scoop and the same w/​the rice «the 2 cheapest foods you can get and they more than skimp» Ok now for that dry tasteless nasty burrito I have had better for a buck at wal mart and I am not kidding

Wanting a Mexican combo platter, we popped into Si Casa after seeing restaurants around. They had a decent kids menu… aaand thats about it.
We were there for literally almost 2 hours. For fine dining that would be no problem, here, that is a huge issue. It took forever for the food to arrive due to a big party in the back and the fact that a packed house had like 2 servers, who were apathetic at best. I understand a big party, but get more help, or try to appease the guests some other way…
Food was OK, very generic Americanized Mexican food. Lots of it, but nothing special.
To top it off, at the end, they were so concerned with seating new people, they ignored those trying to pay. Plus, the CC machine was broken, so their clever fix was to have you use a manual old school charge slip and write your full CC number then LEAVE IT ON THE TABLE. No chance for fraud there…
Will not return, and implore you to not stop here. Not with so many other good options in Medford. Like Taco Bell for instance…

I ordered the Taco Salad for lunch with the ground beef option and no shell. The waiter asked if I wanted sour cream and guacamole and I said «sure». (Don’t most taco salads usually come with these basic two ingredients?) without these two ingredients the «salad» would be simply, lettuce, a few small pieces of pale bland tomato, a small amount of shredded cheddar and the ground beef. The «ground beef» was terrible. It looked and tasted as if it came out of a can… pink and so finely ground that the meat was the consistency of sand. I had to ask for salsa. I found out later when I got the bill that I was charged $ 2.00 extra for the sour cream and guacamole on the salad which brought the cost up to $ 10.95! I feel «had» If you want a taco salad you would be better off going to Taco Delight and paying $ 6.95 for a much better salad. They even put black olives and beans on theirs. The best I have had lately was at Yeong’s in Coos Bay.

Some of the better Mexican food I’ve had in Southern Oregon. It’s even better when you have a buy one get one coupon! The shredded chicken was bomb! The Shredded beef was pretty good too, though not as good as the chicken. I had a Chili Relleno that was one of the better quality ones I’ve had!

Wow! The service was terrible. Wait staff very loud and unprofessional. Actually saw waitstaff pick up, off the floor, a piece of paper to wrap around napkin and silverware sets. Yuck! The food was very bland. Served very small bowl of salsa, then wanted to charge a$ 1.50 for more. Prices were very high! Please don’t wear a lot of perfume when you serve food. Smell stays behind and you smell it when you are eating. Will not go back!

A delicious experience! I had Enchiladas Mole with pork; the mole sauce had wonderful undertones of cinnamon and chocolate. She had Pollo y Arroz which was in a delicious tomato sauce containing mushrooms, celery and onions.
We capped or meal with the tastiest Flan that I’ve ever had.
The atmosphere was delightful and our server, Queta, was top-​notch.
We highly recommend the Si Casa Flores in Medford!

My food is always hot and it is always what I ordered. The service is always awesome.
Great salsa!!!

My husband and I just moved to Medford, Oregon and Si, Casa Flores was the first place we ate at. I had the shredded beef taco plate. It was awesome. the beef was well marinated and cooked to perfection. Very juicy. 2 tacos topped with cheese and lettuce and served with rice and beans. It was very delish. We will definitely be coming back.

Love this place. Macho burritos made perfect every time love the friendly servers good times

I won’t ever come here again. I guess when a guest presents you with a suggestion, it’s their policy to argue with the customer. I ordered the chicken tortilla soup, and forgot to order the tortilla strips on the side, (I’m aware of this problem happening, cause it always comes like that If I don’t). So after I enjoy this tasty broth with avacado and chicken and tomatoes and cheesy, all that sits in the bottom of my bowl is nasty soggy tortilla strips.
I suggest to the server that they wait til JUST before bringing the food is when they should add the strips. He told me it wasn’t prepared that way and that soggy tortilla is how it’s supposed to be. :/​uhhhh. No. I know you got the soup first tossed in the strips and let it sit while my family’s food cooked. :/​seriously. All you had to do was be nice and smile. Not argue and be a smug jerk. :D customer service isn’t hard, I do it too. But congrats! You’ve lost a customer. And kinda rained on my «I just bought my wedding dress» parade.

We came to Si Casa Flores due to the great reviews.
The staff is welcoming, front of the house is clean. Water, chips and salsa arrived quickly on the table. Best chips and salsa we have had for awhile.
I asked about the waiter’s choice between two menu items, and decided on the Pollo Chipotle. Hubby had a combo with a beef enchilada and chile rellano. The food arrived quickly and the portions were huge. My chicken was overdone, it was tough, but the flavor is definately there. Hubby did not really care for what he picked, but thought that was just an off choice. The chile rellano was had alot of breading, and he does not like it that way.
I would give it another try.

Scenario: two cars, five grumpy coworkers after a long drive down from Portland. Including our really cranky boss, who had a limited amount of time to eat dinner.
We got lost looking for the Si Casa Flores on Barnett. I have no idea if it exists or not. No one would ask directions, one person had a hand held GPS that wasn’t working, another had an I-​Phone that she didn’t know how to use the app… finally a non driving coworker whipped out her i-​Phone and found us ANOTHER Si Casa Flores. Apparently there are several.
Thank God for I-​Phones. We found this one.
It was good.
We were super cranky after being lost. But big margaritas (mine was strawberry) and chips and salsa took care of that quickly.
What did people eat? enchiladas, carne asada, tacos, fish tacos, chile rellenos, rice and beans.
It was dead quiet while we were eating, that’s how I know it was good.
My chicken enchiladas de mole were delicious. About $ 12. My margarita was $ 8.
Well worth every stinking penny. So good.
My boss got lost again on her way back to the hotel, but we went and rescued her and really weren’t too upset about having to do that, because we were still in a nice mood from a good dinner.
Oh, and the server was really nice, efficient, and cute. And the décor was fun and festive without being too over the top.