Rogue Automotive

Driving from Portland to Sacramento i felt some wobbles when I hit my brakes, stopped in here to get them checked out and thankfully I didn’t have to get any work done but I’m so happy they were straight up and honest with me and didn’t try to take advantage of my automotive ignorance!

I wish I had this place in San Jose. Driving from San Jose, Ca the A/​C went out. Being that it was only 97 in Redding we were suffering in a newer vehicle who did away with wing Windows. Stupid idea Chevy, Ford and Chrysler. Anyway I digress. In a panic mode I jumped to Unilocal and immediately spotted the five star rating and because we were driving by so u called. They answered right away and told me to come down. Yes we were in Medford Oregon. I spoke with Dave and they pulled my vehicle right and did a quick test. I wish I could of afforded the whole service but right now while on vacation I needed all my cash. I don’t know if Dave was the owner but he seemed like it, he hooked us up. He just evac’d the ac and refilled it. Yes I would of like the whole service and the price was extremely reasonable and I have no problem bringing my kids with me down there to wait. Dave you guys impressed me with the small biz attitude. Great.

Not only did they get me in right away, they gave me a shuttle ride home so I didn’t have to wait. Called me when it was done inquiring if I needed a ride to the shop. Brakes working great at a very reasonable price, offered additional services for my next visit and then they encouraged me to save money buy getting the Unilocal discount that was being offered.
Very friendly, professional and highly recommended.

WHAT CUSTOMER SERVICE! I was recommended to come here through the local Jiffy Lube to get my check engine light checked out and get an oil changed. They have gone above and beyond, offering to rotate my tires and check out the run of my car for a very low charge. Everyone on staff is ready and willing to offer there friendly services– I was in distress about finding a place to print some documents and they just printed them for me!
Businesses like this set the standard for service and keep business honorable.

I just moved to the area and I am so happy to have found Rogue Automotive. The Unilocal reviews led me to them, but I also called a few other shops to get quotes for work needed on my Highlander. The folks at Rogue Automotive were so friendly and helpful that I chose to go with them. I was bringing my car in for brakes, but I needed new tires, and was told by a shop back in Cali that I needed new struts too :(Buddy at Rogue said he’d do a full, thorough inspection to make sure I got all the work I needed done (NOT work I didn’t need). I was so relieved to find out my struts were fine, and that I finally found an honest mechanic! They were very accommodating, everyone in the shop was nice and seemed like they all cared about their work and customers. I highly recommend this shop and I will definitely be back!

Awesome, super nice employees and a great price, fantastic job on my car~I’m so glad my friend recommended Rogue Automotive to me! I was stuck and needed my car for work. They worked hard and found an appointment for me that day. They also took me home and picked me up when my car was ready. Everyone went out of their way to be nice and take care of me! They worked hard to get me back on the road because they knew I needed the car to get to work. It’s so great to find a place that excels not only at their work, but also at good old fashioned customer service! I’ll definitely use them from now on and recommend them to everyone. Oh, and they left me a «Thank You!» note in my car with a coupon and bag of candy~what a nice touch! DC

I had a great experience here. A couple weeks ago, I noticed that my car’s AC was no longer blowing cold air. I called several other auto shops and they all required at least a week before they could even look at my car. I called Rogue because they were the number 1 on Unilocal.They were the only ones who could look at my car that day, and they did so as soon as I brought it into the shop. After a free inspection, I was told exactly what was wrong with my car and what needed to be done to be fixed. I brought my car in the next week to be fixed. Rogue provided complimentary transportation to and from my workplace across town while they worked on my car. Service was always quick and friendly and helpful. My car has been working perfectly since. I was extremely happy with my service, and while I hope I don’t have any further issues with my car, I would definitely bring it back here if I do.

My Tahoe started leaking antifreeze, I looked for a repair shop on Unilocal and Rogue Automotive stuck out to us, given all the great reviews. Called them and they got me in and repaired my vehicle the same day. Gave me a ride to and from and were super friendly, reasonably priced and not pushy at all. They will be our go to from here on out.

This place is amazing. Was in town for a temporary job and had something hanging from the bottom of my rental car. It didn’t seem structural, but I stopped by to get it checked out. No appointment but they got me right in and checked it out. These guys pinned the flap back up for me and didn’t charge me anything!!! Who does that??? If I ever need car help in Medford, I definitely know where I will go! Can’t thank them enough!

Our car started to shimmy on I-​5 while traveling to California. We pulled into Rogue automotive when they opened at 7 am. Although they were short-​staffed that day David arranged for Andrew to check us out as a priority case. Warped brake rotors were re-​ground and disks were replaced at a very reasonable rate and we were back on the interstate by 9:30 am. Everyone was friendly, encouraging and went the extra mile for us. It might seem strange to say that having our car repaired during a road trip was one of the high points of our vacation but, because of our positive experience with Rogue Automotive, it was!

It’s always tough trying to find a reputable and reliable auto shop. I’ve become conditioned to the point that I always expect a shop to attempt to rip me off before I even get the chance to explain what’s going on. I can say without reservation that Rogue Automotive isn’t that kind of shop at all.
I’ve taken both our vehicles here with all manner of problems and have always received top-​notch service. They’ve never attempted to upsell or otherwise attempt to extract undeserved service and money. They’ve always been upfront about what issues our cars have had, and what our options are. They’ve even gone to the extent of recommending what service I could easily perform myself to save money — not something you’d expect a typical money-​grubbing shop to do.
Their labor prices are on par with the rest of the shops, so you know you’ll still at least be in the same neighborhood price-​wise. Add to that their knack for honesty, and you have a winning shop. Just wish more shops were like this one.

My friends and I were on a road trip up to Seattle on a hot July day when our air conditioning gave out and started making strange noises. We were referred to Rogue Automotive by some locals in town, and we were sure lucky.
Despite having an extremely busy slate, they welcomed us in, had a look, and got us back on the road in under two hours. They were friendly and courteous the whole time, and treated us great, especially considering we were in such a bind. I have never had such a positive experience with any other auto shop. Though I don’t live in Oregon, and can’t become a regular, I hope people in Medford will consider going to them, because they were real lifesavers for us.

Straightforward diagnosis, honest and clear explanations, female friendly, courtesy transport. They let you know of problems that may need to be addressed in the future, but they are very good about realizing people have budgets and can’t just dump a ton of money into car repairs.