Panda Express

Came for lunch today. It was just after 12pm, there was only one person in front of me. When I got to the counter, the last of the Honey Walnut Shrimp was dished out. I asked how long it would be for a fresh batch. The girl said just one or two minutes. I proceeded to order the rest of my plate, and after she offered me a sample of another dish, the shrimp was ready.
It was s pleasant visit, not my first to this location. The only downside is the dining room is a bit small. I like more room when I eat. But other than that, friendly, clean, and good food.

Worst drive thru service ever. Probably won’t be returning. Kinda bummed to, I like their food.

I used to goto Panda express all the time before moving up here 5 years ago. Got excited when it was being built, turned out to be the worst one I’ve ever been in.

I agree with others that Medford has not one decent Chinese restaurant! But Panda Express deserves mention here. I have commented directly to PandaExpress several times informing them of my dissatisfaction with their bland menu items. No matter what item you choose, there is little difference in taste. Tonight’s experience at the Center Drive location was dreadful. Four entrée items were unavailable. We expressed concern over the lack of choices and were told that, if we wanted those, the staffer would check to see how quickly they could be made. Once made, the staffer then quickly placed the WRONG item on one of two orders. I was asked if I wanted sweet/​sour sauce for an egg roll and then told they had no little containers but could place a small amount in a medium sized drink cup!!! Thumbs down to Panda at BOTH Medford locations.

Sadly I’ve been underwhelmed after a dozen or more tries (one can hope they’ll get better) at the new location.
I’ve eaten Panda Express at multiple location in multiple states and the one closest to my home simply sucks.
The food handed out through the drive through-​thru seams to have been pulled from the bottom of the wok, often dried out and lacking in quantity as opposed the larger portions served if you take the time to go in. Unfortunately that doesn’t help much as the new hot table «woks» are often at the last of their food too.
My hope is that the general manager will pay attention tot he Unilocal reviews and get his staff up to speed.
:(

I realize that this is a fast food restaurant so I don’t expect to receive any special treatment or upscale food when I visit a Panda; however this Panda was a lukewarm mess… notice I did not say HOT mess. We pulled up to the drive thru and the speaker asked me if I wanted to try the new spare ribs, I said yes and she asked me if I wanted a three entrée plate… yes again. I told her I wanted all chow mein and walnut shrimp. She then told me I needed to wait for a minute. So I sat in the drive thru for about ten minutes and the girl comes back on the speaker and asks «what can I get for you today? «My husband told her we were in the middle of our order when SHE told us to wait. «Oh okay». I said spring rolls and kung pao chicken would complete the order, but could she please add teriyaki/​mandarin sauce. Ok. Then I noticed my spare ribs were not listed on the order…“you’ll get them».
We paid and drove back around the corner to our hotel (literally three minutes away). I opened my bag (my fault for not checking there) and I had no napkins, no fork to eat with, ½ a serving of chow mein instead of a whole one, and sweet and sour sauce. To top it off my food was cold.
Save yourself the trouble of eating chow mein with your hands and go somewhere else because this place sucks.

I pre ordered the family meal online and when i showed up to pick it up I was met with very poor service. 3 employees stood around talking while I stood at the counter for several minutes before a cook finally asked if I had an order. Got home and pulled out the egg roll and it was almost black, I can’t believe they actually sent that home with us. They need a new staff!

Food is fine. Service is lousy. Employees are slow and more interested in having a good time with each other than getting napkins and utensils for patrons

Typical Panda Express food but this location has a drive through window.
When we first visited the newly opened fast food outlet in November, it was very busy and the cars in the drive thru line extended into the street. Today at 1 pm, we were he only ones in line and the service was fast.