New Stage Collision

When my new Toyota Avalon was backed into and damaged on the passenger side doors, I knew it was going to be a challenge to find a good body shop.
After doing extensive research I decided to go with New Stage Auto body. When I arrived I was treated well and all proposed work was explained in detail. I told them that I am extremely fussy when it comes to my vehicle. They promised me that they could meet or exceed my expectations and they did.
I waited 6 months before writing this review to be sure that my repairs and color matching held up on my vehicle.
All repairs were done flawlessly and the vehicle was detailed before it was returned to me.
If you want it done right I highly recommend this business.

The best body shop in Medford, and the only certified Mercedes-​Benz collision facility in southern Oregon. They’re so busy the loaner cars are usually booked for a few weeks, so book ahead of time or pick up a rental.
They get the job done right, and if you find something after your repair all of their work is LIFE TIME WARRANTY, they’ll have you bring it back in and fix it for free.
I’m anal retentive and detail oriented and like to keep my vehicle PERFECT, they help me do it!
Sara Sanchez is my favorite estimator and I’d highly recommend requesting her, she’ll take great care of you.

Apparently our car is a magnet for bad drivers because we’ve twice had someone back into us in parking lots (Walmart and Food4Less go figure right, it’s like bumper cars out there). I had been to new stage back when they were in the old building by the mall and remembered the detail guy buffing out a big black streak on the side of my car for me, so they landed my repeat business. Plus they’ve been in business forever so they must be doing something right.
The new shop is awesome, drinks in the lobby, lots of friendly faces to help you out right away, etc. No greasy guy with an attitude staring you down. Estimate was done quick and they took care of all the insurance stuff. The car was done in less than a week. Paint was a perfect match, could never tell it was in a wreck. As an added bonus, they detailed the heck out of it, she never looked so clean, in and out (wonder how many cheerios and old French fries they had to vacuum out from the kids).
My in-​laws have had 2 cars in for repair also and theirs also looked great. I have zero hesitation recommending New Stage.

I have been waiting for my vehicle for a month. They initially estimated a week and found more damage which turned into a month of waiting. From updates it seems that they would wait to do things till the end and to not do repairs in a timely fashion. My vehicle in my mind should have been painted for the first repairs in a week or two, I found out later that they had not painted the vehicle till a month later. Never using this place again