Indigaro Heating & Cooling

As a general contractor with many years experience I should have known better after reading some of theses reviews. What a fool I was to trust Mike Indigaro. I gave Mike a chance as I said in an earlier review. He came through for us on the first project we did with him although it was not an easy experience due to mikes inability to do what he says he is going to do and when he says he is going to do it.
Bottom line. He left us hanging on our current project. Owes me four condensers at $ 2000 a piece set and installed. Do the math.
Stay away from this company. They have no credit at the supply houses and are looking to rob Peter to pay Paul.
I will be seeing Mike in the near future but not to do business. It will be to recover some of my losses.

Had my heating system replaced in my 3 family and Mike the owner beat everyone’s price and was very clean and professional, his worker were extremely polite and knowledgable, I wouldn’t hesitate to hire them again!

I was in contact with Mike for 3 weeks and on 5 different occasions he said he would have my new A/​C unit installed and on all 5 occasions he no showed/​no called. Then I would chase him down and he would say sorry and then tell me another day he was going to show and then of course didn’t. «Promise, no show, repeat» should be their slogan. This was during the 3 hottest weeks of August. Mike tried to tell me that getting a 4 ton unit was very difficult but then I finally fired him and called someone else and they had it installed that weekend without issue. Worst contractor experience of my life thus far.

Update August 2015: I haven’t needed to call Indigaro in the last 4 years– the HVAC units installed by Indigaro are still chugging along great. Until yesterday, when the condensation pump went out. Called him up, and he came out that day. he did keep me waiting and didn’t call to let me know he was running hours late, but brought cannoli so all is forgiven
He didn’t have the pump that day, but came at 8 am, bearing Starbucks, and replaced the pump. Also cleaned the condenser and helped me pull som tough weeds
Great service!

Mike did some work on our AC. He is a down to earth no nonsense kind of guy who tells you how it is. He explained that he could keep fixing the leak every few months or we could get a new coil and fix the source of the problem. We were in the middle of a heat wave so he popped over in the evening and rigged something to get us through the next few days until he could get the part. Then, after the instalI I looked outside and saw that he cleared a bunch of weeds away from the unit!
I highly recommend Mike. He is a very hard worker and does a good job.

Update7/​22/​15 — - read all the reviews on this company including the ones that are not recommended. He is a bad businessman and not a man of his word. Do not give him any money because you will never see him again! He says he is coming or refunding $$$$ but never does! I had no heat in mid February. I called numerous HVAC people. Mike was recommended to me by another HVAC/​plumber. Mike came and got the furnace going and told me «your board is shot, you need a new furnace». I said fine, gave him
A deposit check and he told me he could install on Friday, Monday or Tuesday. I reached out to Mike later in week to find out when he was coming. He said Wednesday. This is where the games, excuses, broken promises began… truck broke down, sick, tied up at doctors, tied up on another job!!! The day he was suposed to install which was two weeks later, his employees dropped off the furnace. In the meantime, i read reviews on Unilocal and BBB and saw some things that were concerning. I decided to get a second opinion. That company toldme there was nothing wrong with my furnace and the only reason to replace it would be due to age. At that point, i decided to have a comprehensive review of my system done and told Mike that I was not going to move forward and that he needed to get me a refund less tha amount for his first visit with an invoice for his first visit and once the check cleared he could come get the furnace. That was over a month ago. He has continually promised me a check and the furnace sits on the box in my living room. I even called the supplier who will refund the price of the furnace but only to Mike. I have been kind, patient and understanding but This situation has caused me enormous stress while undergoing cancer treatment. Mike is a poor businessman.

I wish I had read these reviews before I placed a call to Michael. I would not give Indigaro HVAC a star but I must in order to write this review. There is nothing that I can write that is good about him or his company. He rushed to cash my check the day I gave it to him, he said it was for a service call. None of the other contractors I called to come take a look charged me for a service call. I told him that he was the only contractor that charged me for a service call, He told me that he would use the money I gave him to replace a part on my heat pump and if that didn’t work I may have to replace the entire heat pump. I understood the heat pump was old and the replacement part may not work. Michael never ordered the part for the heat pump. He never offered a quote on a new heat pump systems. He prefers texts to phone calls, now I understand why, he never tells the truth. Bad business, horrible business man. Promised to refund my money, promised me the check was in the mail, never received a check in the mail.

Michael was great! We had an pesky issue with our upstairs AC and Michael was able swing by within the hour, diagnose and fix the problem and didn’t charge any more than for a diagnostic visit. He was very professional and personable and Indigaro will be our new HVAC go to company going forward!

Call it luck! But I can’t say enough about Indigaro HVAC. I don’t know too many contractors or plumbers that will come to your house on a Saturday morning and take care of your problem ! And heck, once in a while Mike will bring cannoli also. Thanks Mike and team, very satisfied !

Guy has a reputation online that is spot on. His company replaced furnace in newly purchased apartment (by sellers). Heat doesn’t work and just realized the AC isn’t drained correctly so it pours out of unit onto hot water heater and floor. Called Mike multiple times, caught him three times, twice said he’d call back in 5 minutes then never heard from him, lastly said he’d come out later that day and never showed. After reading reviews here and on BBB realized that I don’t even want this guy touching our HVAC to fix what he incorrectly installed.

We are a residential remodeling and real estate development company out of Watertown. Michael drove by my development in Belmont one day last month and called me to see if I was interested in getting an estimate from his company for our HVAC systems in our two townhouses.
After reading the previous reviews I was a little reluctant to hire his company but I got a few references from Mike and they all checked out.
His company just completed the first job for us. It is a remodel for a single family home with two hydronic systems and four zones. The duct crew did a clean neat job on both units. Joe and his crew were easy to deal with and great with the customers. Robert the AC specialist is very professional and stayed until 6pm on a Friday night to hook up the condensers so that the customer had AC over the weekend.
Indigaro’s service has been good and the work is excellent. We have hired them for our townhouse development in Belmont. I would highly recommend this company for your HVAC work.

I am a first time home owner.
I had 2 separate experiences with my dryer vent setup and my HVAC air conditioning unit for my new house with Indigaro heating-​cooling.
I contacted Mike. He is friendly and expert.
He took care of both of them perfectly.
I am happy with his work and will definitely contact him for future heating and cooling issues.

We got home from Christmas dinner to hear our furnace sounding like a lawn mower and we had no heat. Called several different people before we got to Mike Indigaro and «astronomical» is the best way to describe the prices that I was hearing. Spoke Mike who was there the next day to assess the problem and gave me the whole story as to what was wrong and different options in fixing it. He explained the pros and cons of each option and gave a price breakdown of each. His quote was well under anything that I had heard previously. 2 days later him and his crew came to the house and replaced both my furnace and my condenser. Professional attitude and honest businessman. He responds quickly any day of the week if something is wrong and will give you a great price. It would be crazy to not call Indigaro Heatig and Cooling with any HVAC issue.

Just wanted to say thank you al for that great review ,
its funny how people can slander you when they dont get there way ! To any one who reads ‚
I wont get into he say she say
There are 2 sides
Just wanna say thank you Al,

I want to start off with saying that Michael came as promised on Super Bowl Sunday.
He found the problem in 5 minutes, my Ducane Air pressure Switch had to be replaced. After 30 m I had heat again in the house.
100 $ for the call (understandable)
270 $ for the air pressure switch.
I was surprised about the cost of such a small item, so I asked why it is so expensive and he answered that they retail for little more the 200 $ and he would make some profit out of it, which I understand.
A couple of hour later I found that the switch cost only 55 $ FIFTY FIVE DOLLARS.
Thats outrageous, I strongly believe that who does a good job deserve to get paid, but this is too much. I’m still waiting for him to call me back meanwhile I strongly suggest to call someone else other than AICA Plumbing /​HVAC Systems– Home.
Edit:I wish I read other customers reviews on BBB+(which it has been revoked) before calling him. To get an idea just follow the link below
Edit: Michael you know what you did (I did my homework) instead of answering my review on Unilocal you should call me. That’s the way a good business owner conducts business. It’s called customer service, and do you what it is useful for? To keep customers, which you need to run your business. Guess what? You lost one !!.
edit: You know what you did, and WoW you did not call me, instead you rated yourself 5 stars and replied here, haha

Very happy that I called Mike for fixing the AC issue. He found that the compressor is fried. Replaced with a new 2.5 tom 13SEER system. Extremely satisfied with professionalism, quality and friendlyness of Mike.
Thanks,
Manoj